Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... See more
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Location
Switch locationUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
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See what reviewers are saying
Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... See more
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i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... See more
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Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... See more
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Company details
About hmv (UK) - Merry Hill
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, United Kingdom
4.7
Excellent
347 reviews
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Reply from hmv (UK) - Merry Hill
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to deal with communication…
Easy to deal with communication excellent fast service
August 21, 2024
Reply from hmv (UK) - Merry Hill
Hi Julie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was very amazing.....
Adam was very polite and very knowledgeable about various products. Would definetly recommend this store. Very polite and pleasant experience.
August 14, 2024
Reply from hmv (UK) - Merry Hill
Hi Celine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
i have been buying dvds/blu rays and 4k…
i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far.
deliveries on time and staff are always friendly in store.
will continue buying from this company
August 15, 2024
Reply from hmv (UK) - Merry Hill
Hello Daniel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
brilliant service
August 5, 2024
Reply from hmv (UK) - Merry Hill
Hi william
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi Scrivens,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great polite friendly service
July 24, 2024
Reply from hmv (UK) - Merry Hill
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered my vinyl in-store.
Ordered my vinyl in-store.
Got an email to say it was dispatched.
Received an email to say it was ready for collection.
Staff are always helpful and friendly at HMV Merry hill.
July 21, 2024
Reply from hmv (UK) - Merry Hill
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy to help HMV.
I always enjoy coming into hmv it is my favourite shop! I am so happy it never went entirely.I recently had help in finding a figure online i could not find instore.I wasnt even sure of the band but the gentleman serving me was very helpful and took the time to search and order this for me. It arrived within 2days to my house. Thankyou HMV. !
July 4, 2024
Reply from hmv (UK) - Merry Hill
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Merry Hill
Hi Kenneth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Bargain earpods
Bought sum EarPods that were £30 cheaper than anywhere else assistant was helpful and efficient delivery was on time as promised so very plzd
June 7, 2024
Reply from hmv (UK) - Merry Hill
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Merry Hill
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection following online purchase
Staff really helpful after ordering my purchase online.
June 2, 2024
Reply from hmv (UK) - Merry Hill
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Merry Hill
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi BonusJones
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy collection service.
Very easy collection service.
Item in excellent condition.
Friendly staff.
May 7, 2024
Reply from hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD through the local store
Ordered CD through the local store and collected within the time frame promised
April 28, 2024
Reply from hmv (UK) - Merry Hill
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Merry Hill
Hi Jasbir
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First time of ordering an item online
First time of ordering an item online. Communication for every part of the ordering process. Due to being a pre-order had an email to advise that my order was ready to collect on day of release. When I collected it was simple process and even had the assistant have a laugh with me which I felt enhanced the experience
April 24, 2024
Reply from hmv (UK) - Merry Hill
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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