I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
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Location
Switch location128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
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See what reviewers are saying
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... See more
Company replied
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... See more
Company replied
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... See more
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Company details
About hmv (UK) - Norwich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, United Kingdom
4.8
Excellent
410 reviews
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Reply from hmv (UK) - Norwich
Hi Ray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best way to order at HMV.
I booked my order got email when it was going to be delivered and it was on time. Very good service
June 8, 2025
Reply from hmv (UK) - Norwich
Hi Ruby
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff lovely to chat with and was…
Great staff lovely to chat with and was able to find what I wanted with no fuss and enjoyed the vist
May 24, 2025
Reply from hmv (UK) - Norwich
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff at Norwich branch are always so helpful, ordering new cd's made simple, great service !!!
Your staff at Norwich
May 28, 2025
Reply from hmv (UK) - Norwich
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy no fuss click’n’collect
Arrived in good time, exactly as ordered and helpful and friendly staff - great service
May 23, 2025
Reply from hmv (UK) - Norwich
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Norwich
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Both items are absolutely amazing and…
Both items are absolutely amazing and free postage for all orders over £20
Brilliant service thank you
May 16, 2025
Reply from hmv (UK) - Norwich
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Very helpful staff in store. Helped with clarifying my order to ensure that it was what I was looking for and assisted in ordering the item to be delivered to my home address. Also visiting the store was great to peruse the great selection of vinyl.
May 8, 2025
Reply from hmv (UK) - Norwich
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Norwich
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order was there when expected
April 16, 2025
Reply from hmv (UK) - Norwich
Hi Iain
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service
Quick service. Fast delivery and well packaged. And at a good value for money 3 for the price of 2.
April 3, 2025
Reply from hmv (UK) - Norwich
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Norwich
Hello Roland
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic customer service
Fantastic customer service, really helpful. Items delivered quickly - really positive purchasing experience from start to finish.
March 18, 2025
Reply from hmv (UK) - Norwich
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great product
March 7, 2025
Reply from hmv (UK) - Norwich
Hi Alastair
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Norwich
Hi Shane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Norwich
Hi S
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Norwich
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service thanks for the email…
Great service thanks for the email letting me know when my cd would arrive.
February 11, 2025
Reply from hmv (UK) - Norwich
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Popped in to pick up an order, very happy.
Popped in to pick up an order, the person behind the till was friendly polite and quick. Very happy.
February 6, 2025
Reply from hmv (UK) - Norwich
Hi Usagi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A cd collection
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disco inferno albums 1975 - 1980 much appreciated about that take care
I am enjoying my music 🎶
February 1, 2025
Reply from hmv (UK) - Norwich
Hello Adam
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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