Staff were really helpful when I called in to check vinyl availability. Ordered me the album to collect from store on the day of release. Order went through smoothly and album was available on the spe... See more
Company replied
Location
Switch locationUnit 23, Ropewalk Shopping Centre, CV11 5TZ Nuneaton, GB
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See what reviewers are saying
Easy to order, item readily available to collect at the store, the staff found the item quickly and gave it to me.
Company replied
I preordered a limited edition 4k click and collect, thinking it would be set aside for me, and because I didn't want to risk damage by post, but it was posted to my local branch anyway. I'd may... See more
Company replied
I went in to store in nuneaton on a casual 'I wonder if they have' basis. Turns out they didn't have what I saw and desired but an assistance, Clare I believe, took my on an Internet journey there and... See more
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Company details
About hmv (UK) - Nuneaton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 23, Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, United Kingdom
4.8
Excellent
151 reviews
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Easy to order
Easy to order, item readily available to collect at the store, the staff found the item quickly and gave it to me.
June 5, 2026
Reply from hmv (UK) - Nuneaton
Hello Jim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Nuneaton
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People working there are so friendly…
People working there are so friendly and helpful to me i always find something i like. Often buy at least 4 cds from the Nuneaton store
May 31, 2026
Reply from hmv (UK) - Nuneaton
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were really helpful when I called…
Staff were really helpful when I called in to check vinyl availability. Ordered me the album to collect from store on the day of release. Order went through smoothly and album was available on the specified day - one very happy daughter!
May 17, 2026
Reply from hmv (UK) - Nuneaton
Hi Mrs Cela,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Recent vinyl purchase from hmv
I recently had a birthday and treated myself to a James Marriott vinyl which they had for an amazing price and the staff were amazing and so helpful and honestly give some of the best customer service I’ve ever experienced
May 6, 2026
Unprompted review
Reply from hmv (UK) - Nuneaton
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and exceptionally friendly
Great in all departments very friendly staff and delivered on time and of great quality
March 5, 2026
Reply from hmv (UK) - Nuneaton
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing
Amazing the last two DVDs came without a notification which seemed stragened But all an all couldn’t fault
April 24, 2026
Reply from hmv (UK) - Nuneaton
Hi Erica
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No problems encountered goods arrived…
No problems encountered goods arrived at chosen location as promised kept in touch with transit all throughout
April 15, 2026
Reply from hmv (UK) - Nuneaton
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nuneaton
Hi GC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
If the item you want isn't in store…
If the item you want isn't in store they will order it and it arrives within 2 days.
April 11, 2026
Reply from hmv (UK) - Nuneaton
Hi SHAWN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nuneaton
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect was quick and easy
Click and collect was quick and easy. Staff were friendly too. Would definitely recommend.
April 3, 2026
Reply from hmv (UK) - Nuneaton
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Service
Staff at the Nuneaton store ordered the item for me and it arrived in a couple of days as they said it would.
March 24, 2026
Reply from hmv (UK) - Nuneaton
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nuneaton
Hello Karen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Parcels arrived in mint condition
Parcels arrived in mint condition in a reasonable time. Assistant in the Nuneaton shop was helpful and knowledgeable.
March 7, 2026
Reply from hmv (UK) - Nuneaton
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problems when returning
Although I had to return the t shirt due to it being damaged, it was easy to return and re-order a new one. There were no problems, they apologised for the hole in the shirt and happily ordered a new one. It arrived quickly and all in all it was a good experience.
January 19, 2026
Reply from hmv (UK) - Nuneaton
Hi Shona,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Checkout was really easy
Checkout was really easy, emails kept me updated and staff friendly when i went to collect it
January 27, 2026
Reply from hmv (UK) - Nuneaton
Hi alise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure to shop in HMV
Always a pleasure to shop in HMV , store well laid out , good range of items. Staff helpful and knowledgeable.
Have always shopped at HMV , great that I can have items sent to local store.
January 11, 2026
Reply from hmv (UK) - Nuneaton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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