8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... See more
Company replied
Location
Switch location244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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See what reviewers are saying
Fab service once again Portsmouth HMV team. Placed my order with you in store and was notified by email to pick up and all good when I collected.
Company replied
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... See more
Company replied
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
Company replied
Company details
About hmv (UK) - Portsmouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, United Kingdom
4.6
Excellent
282 reviews
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Reply from hmv (UK) - Portsmouth
Hi Christine,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item that I needed was not in store but…
Item that I needed was not in store but staff were happy to help me order it and to get it delivered to home.
It has arrived safely and I am sure will be a great present.
November 18, 2024
Reply from hmv (UK) - Portsmouth
Hello Brandon
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The girl was very helpful
The girl was very helpful. Efficient and friendly a good service
November 14, 2024
Reply from hmv (UK) - Portsmouth
Hi Jill,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A great gift
My experience was great, picked what I needed and you had a great choice,came within a couple of days ( a great christmas present) thank you
November 12, 2024
Reply from hmv (UK) - Portsmouth
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered the album in store and it…
Ordered the album in store and it arrived promptly and safely. I would definitely recommend HMV. Good service.
November 9, 2024
Reply from hmv (UK) - Portsmouth
Hi Samantha,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service hmv…
Never pre booked before but it was so easy and then i got a text to say.let me know and what date and true to their word it arrived on time.so good to have a good service thank you
November 8, 2024
Reply from hmv (UK) - Portsmouth
Hi Margaret,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Portsmouth
Hello Marsulynn,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Hasn’t even arrived!
October 29, 2024
Reply from hmv (UK) - Portsmouth
Hi Sharon
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The lady was wonderful
October 23, 2024
Reply from hmv (UK) - Portsmouth
Hi Poppy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are extremely helpful.
The staff are extremely helpful.
You have a Great catalogue of bygone musical artists and their music e.g. 60's/70's/80's...
Well priced goods.
Pleased to see you are still selling 'CD's & DVD's'...
October 25, 2024
Reply from hmv (UK) - Portsmouth
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was struggling to find the item…
I was struggling to find the item elsewhere so I typed in google and in shopping hmv had it and at a very reasonable price couldn’t ask for more….
October 9, 2024
Reply from hmv (UK) - Portsmouth
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery
October 5, 2024
Reply from hmv (UK) - Portsmouth
Hello tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Portsmouth
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Offered to order in certain DVDs I…
Offered to order in certain DVDs I couldn’t find in the store and would’ve been less convenient to order separately online.
September 24, 2024
Reply from hmv (UK) - Portsmouth
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Portsmouth
Hi Rita
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Successful order
Helpful staff member ordered-in the record I wanted, which arrived quickly, and sounded great.
Had an enjoyable chat about music during the ordering.
Also looked-up another item I was interested in.
September 24, 2024
Reply from hmv (UK) - Portsmouth
Hi Ian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always good.Ordered online for store…
Always good.Ordered online for store collection. Bought more stuff once I was in the store!
September 17, 2024
Reply from hmv (UK) - Portsmouth
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Portsmouth
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Portsmouth
Hello Jason
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Protective packaging!!
Protective packaging, fast delivery despite ordering on a bank holiday weekend!
September 1, 2024
Reply from hmv (UK) - Portsmouth
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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