The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... See more
Company replied
Location
Switch location13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
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I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... See more
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Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... See more
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Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... See more
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Company details
About hmv (UK) - Reading
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, United Kingdom
4.7
Excellent
238 reviews
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I was told my order was in when it was…
I was told my order was in when it was not. They could not refund the money either. I was then told that someone would ring me when my order was in. Still waiting. Will not be ordering from Reading HMV again
July 17, 2023
Reply from hmv (UK) - Reading
Hi NIGEL
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
The service at the Reading store is…
The service at the Reading store is excellent,nothing is to much trouble for the staff,they are all very friendly & make it a pleasurable place to shop
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
July 14, 2023
Reply from hmv (UK) - Reading
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to shop and pick what you want.
Really nice to just look around choose something you want or in my case pre order.
July 9, 2023
Reply from hmv (UK) - Reading
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My whole experience Instore ordering at…
My whole experience Instore ordering at HMV Reading, was excellent. The member of staff who served me, was very friendly helpful and very knowledgeable. Thankyou
July 7, 2023
Reply from hmv (UK) - Reading
Hi Kate
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Reading
Hello Jan
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff always friendly and happy to help
June 30, 2023
Reply from hmv (UK) - Reading
Hi PATRICIA
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Reading
Hi One
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep using local stores…
Staff member who ordered my CD remembered me. The Reading store has good stock and a friendly team. I visit often as I want to keep HMV on the high street.
June 15, 2023
Reply from hmv (UK) - Reading
Hello Hazel
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The staff was very helpful and friendly…
The staff was very helpful and friendly and told me that I can order on line and was happy with my dvd
Thank you and when I received it there was helpful and friendly again 100% happy customer
June 12, 2023
Reply from hmv (UK) - Reading
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff in HMV where amazing
The staff in HMV where amazing , very helpful and friendly and I got my order very quickly. Love to support the shops more than the internet as I don’t want another one going
June 16, 2023
Reply from hmv (UK) - Reading
Hi Vikki
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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