Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
Company replied
Location
Switch locationUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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See what reviewers are saying
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... See more
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Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... See more
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I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... See more
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Company details
About hmv (UK) - Shrewsbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, United Kingdom
4.8
Excellent
206 reviews
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Friendly and helpful customer service.
Friendly and helpful customer service.
Would recommend
January 27, 2024
Reply from hmv (UK) - Shrewsbury
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I made my purchase in store
I made my purchase in store. They didn't have the copy I wanted but ordered it for me. It was delivered within a few days and I am very satisfied with my purchase. The member of staff that I dealt with was very knowledgeable and couldn't have been more helpful.
January 18, 2024
Reply from hmv (UK) - Shrewsbury
Hi Kate
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are very friendly and efficient
January 23, 2024
Reply from hmv (UK) - Shrewsbury
Hi,
Thanks for getting in touch with a positive 5 star review regarding our Shrewsbury store; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Shrewsbury HMV
One of your Shrewsbury store staff sourced and ordered an "old" DVD on your website for me as I am useless with anything to do with the Internet. Very helpful. Great service. The DVD arrived in store for me to collect giving me another opportunity to browse the shelves. Ordered 16/01/24 and collected 19/01/24
January 16, 2024
Reply from hmv (UK) - Shrewsbury
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered easily online and picked up in…
Ordered easily online and picked up in store. Helpful staff
January 19, 2024
Reply from hmv (UK) - Shrewsbury
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple to order and collect.
January 10, 2024
Reply from hmv (UK) - Shrewsbury
Hi Mr Oakley,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am very with purchase from yourselves…
I am very with purchase from yourselves the postal service was excellent. George Ezra limited edition LP I purchased two one was a gift.
January 6, 2024
Reply from hmv (UK) - Shrewsbury
Hi Fiona,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Arrived on time notifications came…
Arrived on time notifications came through as promised. Store staff very helpful and friendly.
December 23, 2023
Reply from hmv (UK) - Shrewsbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick & efficient service.
December 23, 2023
Reply from hmv (UK) - Shrewsbury
Hi Brigette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very efficient and easy
December 19, 2023
Reply from hmv (UK) - Shrewsbury
That's what we do at hmv, so thanks for the review and 5 stars Garry!
Having waited 3 weeks + still no sign…
Having waited 3 weeks + still no sign of my order. Reference number 9252446, A cat named Bob from Shrewsbury store. I'm not happy, it was meant as a Christmas gift
December 5, 2023
Reply from hmv (UK) - Shrewsbury
Hi Margaret
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Good customer great service service very pleasant ant…
Good customer service very pleasant ant helpful staff
December 13, 2023
Reply from hmv (UK) - Shrewsbury
Hi Maria
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fabulous friendly service
December 14, 2023
Reply from hmv (UK) - Shrewsbury
Hi Carla
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Shrewsbury
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Super Website
User friendly website, great discount, fast delivery and my Nephew, Ben will be super happy with the headphones!
Thank you
Happy Christmas HMV
December 12, 2023
Reply from hmv (UK) - Shrewsbury
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Shrewsbury
Hi RJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Shrewsbury
Hi Stefan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Store staff were very helpful and efficient.Item was ordered and arrived within less than a week.
November 23, 2023
Reply from hmv (UK) - Shrewsbury
Hello Anita,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon! :)
Great service & fast delivery.
November 26, 2023
Reply from hmv (UK) - Shrewsbury
Hi Thom
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Came into the shop on a whim …
Came into the shop on a whim to buy my better half some punk albums. There was a lovely helpful assistant, who then looked on her computer to tell me, that they didn't have what I wanted in store but could order it online. Which she did and then the music came very quickly to my house in 3 days. Pleased and will shop here again.
November 16, 2023
Reply from hmv (UK) - Shrewsbury
Hi Naomi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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