Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
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Location
Switch locationUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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See what reviewers are saying
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... See more
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Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... See more
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I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... See more
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Company details
About hmv (UK) - Shrewsbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, United Kingdom
4.8
Excellent
206 reviews
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Great shop
Great shop, fab merch. My kids love it, so do I. Staff are helpful. They always try to up sell at the till but they're not pushy. Always pop in when at the Darwin Centre.
November 14, 2023
Reply from hmv (UK) - Shrewsbury
Hi Kate
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Everything was good and I got my cd
Everything was good and I got my cd. Happy days. TD 👍
November 17, 2023
Reply from hmv (UK) - Shrewsbury
Hi Anthony
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Missing
I live in Shropshire. order was online
Ordered two Call of Duty one on ps5 one on Xbox as do YouTube videos as the normal supply couldn't get here sooner, The parcels arrived with easy access to the packaging, should have videoed them being opened and both boxes were tampered with and both had empty cases.
Enjoy they games you thieving B******s
And HMV said no they sent the games. They can say this with out any proof. I run a successful channel and will not recommend know one gets games from there or check check check before opening
November 11, 2023
Unprompted review
Reply from hmv (UK) - Shrewsbury
Hello,
Please note that we have completed full correspondence regarding your complaint. We have determined that the evidence submitted by yourself did not determine tampering and therefore have given you the information required should you wish to raise this externally.
Reply from hmv (UK) - Shrewsbury
Hi Mrs Brookes
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A little help from my friends
Excellent support from Rich. Very helpful very patient with an old git trying to get sounds out of an ipod.
November 3, 2023
Reply from hmv (UK) - Shrewsbury
Hi Tim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
No problems, staff knew all info about my order, they were friendly and order was ready on the day I was told so happy😁
October 27, 2023
Reply from hmv (UK) - Shrewsbury
Hi james
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpfull staff !
October 24, 2023
Reply from hmv (UK) - Shrewsbury
Hi Brett
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Young man who served me was very polite…
Young man who served me was very polite and efficient. No trouble picking up my order from Shrewsbury hmv store good price quick delivery, will use again thank-you 👍
October 26, 2023
Reply from hmv (UK) - Shrewsbury
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buying LP's
We had good service in your store and the LP came when you said it would, so we are happy with your service.
Only one thing - you would have scored 5 if you had delivered it to us instead of us having to come and collect it.
October 25, 2023
Reply from hmv (UK) - Shrewsbury
Hi DP
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Quick delivery of item ordered in store. Very happy.
October 25, 2023
Reply from hmv (UK) - Shrewsbury
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service when ordering and…
Excellent service when ordering and fully updated to the delivery date
October 25, 2023
Reply from hmv (UK) - Shrewsbury
Hi Allan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop good service
Great shop good service, and a live band playing.
A quick visit to buy a vinyl took 30 minutes due to listening to the band.
October 11, 2023
Reply from hmv (UK) - Shrewsbury
Hi Cliff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Shrewsbury
Hello Harry
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Stephen Sanchez cd pre order
I was kept informed throughout the process & delivery was prompt
September 28, 2023
Reply from hmv (UK) - Shrewsbury
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful and professional
Extremely helpful and professional. Nothing too much trouble
September 22, 2023
Reply from hmv (UK) - Shrewsbury
Hi Mrs Devon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Great Experience.
The staff were informative and very helpful.
Delivery was far quicker than expected!
HMV went the extra mile!
September 21, 2023
Reply from hmv (UK) - Shrewsbury
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgeable and friendly team were…
Knowledgeable and friendly team were extremely helpful and convincing. Lol. Took their time to explain, research and offer options.
September 21, 2023
Reply from hmv (UK) - Shrewsbury
Hi Benjamin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Shrewsbury
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful and we had a…
Staff were very helpful and we had a great chat about the kind of music we liked and even suggested se other bands we may like and gigs that we had recently seen.
September 11, 2023
Reply from hmv (UK) - Shrewsbury
Hi DARREN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff well done.
September 11, 2023
Reply from hmv (UK) - Shrewsbury
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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