The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
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Location
Switch location51 / 53 Merseyway, SK1 1PW Stockport, GB
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See what reviewers are saying
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
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Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more
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I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
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Company details
About hmv (UK) - Stockport
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
4.7
Excellent
286 reviews
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HMV Stockport - it's my jam
In store? Staff are great, friendly and super helpful, everything is easy to find and far too easy to buy (I've loved you since I was a child), and I do enjoy coming in. So does my daughter.
Online, everything is easy to find and delivery is super quick. Many many thank yous.
HMV Stockport is a must though when we're in town.
December 14, 2025
Reply from hmv (UK) - Stockport
Hi Louise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well done HMV staff.
Good customer service when I ordered in store, and good service to send it out so promptly so near to the Christmas closure. Well done all concerned.
January 7, 2026
Reply from hmv (UK) - Stockport
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick online service and staff…
Quick online service and staff knowledgable about products
December 31, 2025
Reply from hmv (UK) - Stockport
Hi Nicola
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmv are awesome.the og music store and…
Hmv are awesome.the og music store and still the best
December 3, 2025
Reply from hmv (UK) - Stockport
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hello Heidi
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We didnt have to wait long for our…satisfied.
We didnt have to wait long for our purchase. We were kept informed on when they would arrive. It was easy to order our purchases.
December 24, 2025
Reply from hmv (UK) - Stockport
Hi Dianne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great in-store experience
Great in-store experience, very friendly and helpful staff. One of the items I wanted was out of stock and the staff member ordered it for me for delivery in-store, I was kept up to date with the order and I had no problem picking it up.
December 22, 2025
Reply from hmv (UK) - Stockport
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find and order what i needed
Easy to find and order what i needed. Quick delivery times and friendly instore staff.
December 12, 2025
Reply from hmv (UK) - Stockport
Hello Simon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sparks….easy purchase at great price
Bought the album in the Deal50 sale which was a bargain. Some HMV prices are high but often the pulsed offers are worth watching out for. The vinyl was dispatched to store within days and regular email updates were sent. This was free and collection was simple, just remember photo id! Have bought before and will do again definitely…
December 8, 2025
Reply from hmv (UK) - Stockport
Hi KAA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
slow dispatch despite what was said
product said it would be dispatched within 24 hours in the email, but it took about a week and didn't arrive in time for a birthday. wouldn't recommend their online service if you're on a time limit
December 9, 2025
Reply from hmv (UK) - Stockport
Hi springtrap,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Somebody had started queuing the wrong…
Somebody had started queuing the wrong way, but we didn't know, so we all followed behind. Rather than the member of staff explaining where the queue was she started shouting at us, was extremely patronising and rude. Then started doing a mocking laughter. I'm not very good at typing in emails either for receipts, but she rushed me, was tutting under her breath and made me feel stupid. This has never happened in this store before, I always give 5 star, but this blonde lady with glasses on the bottom tills was terrible and the worst representation of your company.
December 6, 2025
Reply from hmv (UK) - Stockport
Hello Laura
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
The sales gentleman
The sales gentleman went out of his way in helping me. Very polite and courteous. Credit to your company
December 4, 2025
Reply from hmv (UK) - Stockport
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stockport
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thanks,
Michelle
Customer Service Team
hmv.com
Great Service
The assistant in the Stockport shop was extremely helpful: she found the CD online and ordered it for me, which was greatly appreciated and we didn't have to wait long for it to arrive.
November 14, 2025
Reply from hmv (UK) - Stockport
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So happy to find what I was looking…
So happy to find what I was looking for, for my grandson. Good price and delivered to a convenient store. Staff were lovely too. Great service
November 22, 2025
Reply from hmv (UK) - Stockport
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered turntable in store
Ordered turntable in store, very helpful young guy served me. Offered home delivery at no extra cost. Parcel delivered by Royal Mail.
November 23, 2025
Reply from hmv (UK) - Stockport
Hello Adele,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love this shop so much
I love this shop so much, all their employees are so kind and helpful
November 18, 2025
Reply from hmv (UK) - Stockport
Hi Jordi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly & helpful staff at…
Very friendly & helpful staff at Stockport ordered the music I wanted to purchase , on the release date they contacted me & confirmed my purchase was ready for collection ,I use this store regularly & would recommend! Let's keep local stores open & buy local ! Thanks again hmv stockport
November 9, 2025
Reply from hmv (UK) - Stockport
Hi Lee
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Stockport
Hi Isla
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect
Got the CD I was after online shop and did click and collect to my nearest HMV store . It took about 2 days to be delivered there and I got a message to pick it up. All good I also picked up another cd from the store while I was there.
November 1, 2025
Reply from hmv (UK) - Stockport
Hi ROBERT
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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