The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
51 / 53 Merseyway, SK1 1PW Stockport, GB
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The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
Company replied
Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more
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I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
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Lovely service at the store in stockport and the record arrived in mint condition thanks lads

Reply from hmv (UK) - Stockport
Bought a dvd
Lady who served me was helpful
Next thing I had an email
It was ready in the shop for collection
Job done
Thank you

Reply from hmv (UK) - Stockport
I love the cd
I’ve also been in the stores and there selection of CDs is massive
I save up just to get vinyls from there

Reply from hmv (UK) - Stockport
The 3 for £66 deal is good, but there's a lot of classic rock which could be included which isnt. That said, I was able to find 3 great albums. The quality of the vinyl is good, heavyweight editions. I like the click and collect option which gives on-line convenience for browsing and purchasing yet removes the stress of trying arrange alternate delivery location or safe places, as delivery companies don't bother to follow instructions. Delivery to the store is within 4 to 5 days, and it's very well packaged for easy and safe transport home by bike. I started off buying vinyl in HMV 40 years ago, and I keep going back because they mostly get it right. Plus it's healthy to have high street competition to on-line dominance. On the whole, very satisfied.

Reply from hmv (UK) - Stockport
I asked the store assistant to search for a relatively obscure vinyl album for me and she was most helpful. It was unsurprisingly not in the stock, but I was delighted to discover that it could be ordered and home delivered. It took just two days from then to arrive. Really fantastic service. Many thanks.

Reply from hmv (UK) - Stockport
The dvd came faster than what I thought.It was very well packed and a very good price to . Really a great place to get your music and films from

Reply from hmv (UK) - Stockport
Excellent stock of movies and friendly, knowledgeable staff

Reply from hmv (UK) - Stockport
Easy to order and delivery in just a few days. Thankyou

Reply from hmv (UK) - Stockport
The sales staff, I was served by Martin who was so friendly and helpful,he helped me to find what I was looking for which helped greatly,

Reply from hmv (UK) - Stockport
Well when looking for the item the hmv staff offer to help u find what it is u are looking for and helpful

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Good, helpful staff in store. Wide cd range in store. Greater range at the warehouse that now can be delivered to my home address.

Reply from hmv (UK) - Stockport
Martin was so very helpful finding a certain cd for me, nothing was too much trouble

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
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