The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
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Location
Switch location51 / 53 Merseyway, SK1 1PW Stockport, GB
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See what reviewers are saying
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
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Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more
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I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
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Company details
About hmv (UK) - Stockport
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
4.7
Excellent
286 reviews
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Reply from hmv (UK) - Stockport
Hi CHLOE
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service with a smile!
Stockport store..very helpful finding obscure dvd’s. Speedy ordering and swift delivery.
January 13, 2025
Reply from hmv (UK) - Stockport
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD arrived in good time
The CD arrived in good time. When I went to the store, the staff knew about their deluvery system suggesting they have productive internal meetings. The staff found it with ease suggesting they have a great filing system. At all times, the staff were polite, professional, and friendly.
January 3, 2025
Reply from hmv (UK) - Stockport
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Better price on line and easy to order…
Better price on line and easy to order for collection at a store close to home. Quick and easy.
January 5, 2025
Reply from hmv (UK) - Stockport
Hello Mr Lowe
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Human retrieves bad taste left by AI
Well, I'd gone into store as an order placed in store had arrived missing a disc and I don't do online transactions. I tried phoning to resolve the issue and ended up with your AI binding spell that prevents human contact, so I took time out to go in store. With an actual human being in store, my experience was great. Other albums purchased and price of missing one deducted. Shame the human experience is so hard to offer by so many retailers. Because of it, this ended well.
January 5, 2025
Reply from hmv (UK) - Stockport
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Stockport
Hi M
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shop,great staff.
Great shop great staff, fantastic service to help me get what I needed on special order. Thanx
January 2, 2025
Reply from hmv (UK) - Stockport
Hello JG
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great knowledgeable, obliging team
Went in to your Stockport branch, I was helped by the most wonderful young man. I was after two albums for Christmas gifts, artists I hadn't even heard of. Your staff member took all the stress away as I was with my mother in a wheelchair, one album in store he went and grabbed for me and the second album a lovely lady had delivered to my home address. Great knowledgeable team, very friendly and so obliging thanks hmv Stockport
December 29, 2024
Reply from hmv (UK) - Stockport
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stockport
Hi Ali
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stockport
Hi Liz
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Stockport
Hello chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online; easy experience
I was able to order online a CD for my dad at Xmas...was worried as not in stock according to staff in the Arndale Centre in Manchester and couldn't get anywhere else but I tried myself and found it on the website and was able to order and collect at Stockport and the member of staff here was fully amenable and helpful.
December 21, 2024
Reply from hmv (UK) - Stockport
Hello VC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a DVD
Ordered a DVD. Process very simple and DVD arrived in time for Christmas.
December 22, 2024
Reply from hmv (UK) - Stockport
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was great and fast
December 22, 2024
Reply from hmv (UK) - Stockport
Hello Alisha
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The young people working there were…
The young people working there were very knowledgeable and helpful…
December 22, 2024
Reply from hmv (UK) - Stockport
Hello Craig
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hello Evan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Well packaged and timely delivery to…
Well packaged and timely delivery to shop who looked after it before my collection
December 14, 2024
Reply from hmv (UK) - Stockport
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I highly suggest hmv the stock they are very nice and the items where in great quantities
I highly suggest hmv the stock they have is very nice and the customer service was excellent and I was highly satisfied with the store I highly suggest
December 14, 2024
Unprompted review
Reply from hmv (UK) - Stockport
Hi liam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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