Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... See more
Company replied
Location
Switch location16-17 Regent Street, SN1 1JQ Swindon, GB
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See what reviewers are saying
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... See more
Company replied
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... See more
Company replied
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Company details
About hmv (UK) - Swindon
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
16-17 Regent Street, SN1 1JQ, Swindon, United Kingdom
4.7
Excellent
201 reviews
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Great shop
Friendly staff and very helpful.
When I couldn't find what I wanted they ordered it for me and the stick in store is amazing and great to be able to shop in a store.
December 7, 2024
Reply from hmv (UK) - Swindon
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and friendly service…
Excellent service and friendly service by the staff
December 4, 2024
Reply from hmv (UK) - Swindon
Hi Francis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service experience…
Excellent customer service experience from the moment we entered the shop until the moment we left.
November 13, 2024
Reply from hmv (UK) - Swindon
Hi Steve,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order arrived on time and in good…
Order arrived on time and in good condition. Staff were helpful, polite and interested in the product.
November 20, 2024
Reply from hmv (UK) - Swindon
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the helpful and the friendly staff at…
the helpful and the friendly staff at the hmv branch in swindon Wiltshire.
regards mark.
November 5, 2024
Reply from hmv (UK) - Swindon
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and efficient.
Simple process. Well packaged. Local collection options available.
November 6, 2024
Reply from hmv (UK) - Swindon
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good work all round
Good work all round, helpful staff when ordering the CD and easy to pick up from the girl in store. Many thans all round.
November 7, 2024
Reply from hmv (UK) - Swindon
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Almost perfect
Almost perfect. Just some confusion about where the order actually was when my wife was collecting from the store
October 31, 2024
Reply from hmv (UK) - Swindon
Hi Martin
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Swindon
Hi Mr Read
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The girl that served me was extremely…
The girl that served me was extremely helpful and friendly. Offering advice where I needed it .
October 19, 2024
Reply from hmv (UK) - Swindon
Hi Catherine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering online was easy and item…
Ordering online was easy and item arrived at store in good time and well is jagged and store staff in Swindon very friendly.
October 10, 2024
Reply from hmv (UK) - Swindon
Hi customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The sales assistant was very helpful…
The sales assistant was very helpful and kind and it made a huge difference.
September 19, 2024
Reply from hmv (UK) - Swindon
Hi Jeffrey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to make my order
easy to make my order, and delivered in perfect condition. many thanks
September 5, 2024
Reply from hmv (UK) - Swindon
Hi rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and friendly staff.
September 10, 2024
Reply from hmv (UK) - Swindon
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick delivery and very good…
Quick delivery and very good information on what we can do if anything goes wrong
September 9, 2024
Reply from hmv (UK) - Swindon
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy Collection in store after ordering on-line
Easy to order online, then collect in local store. Very straightforward.
September 4, 2024
Reply from hmv (UK) - Swindon
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
Very helpful, found what I was looking for and ordered it promptly for me .
Great service
September 1, 2024
Reply from hmv (UK) - Swindon
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and friendly service…
Excellent service and friendly service staff swindon store, thanks.
August 25, 2024
Reply from hmv (UK) - Swindon
Hi Jurgen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ordered from store recieved 3 emails…
ordered from store recieved 3 emails very good service
August 14, 2024
Reply from hmv (UK) - Swindon
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering offline was really easy
Ordering offline was really easy and collected from store.
The Swindon store I used and the person that served me was lovely. Great service.
August 9, 2024
Reply from hmv (UK) - Swindon
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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