Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... See more
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Location
Switch location16-17 Regent Street, SN1 1JQ Swindon, GB
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See what reviewers are saying
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... See more
Company replied
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... See more
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Company details
About hmv (UK) - Swindon
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
16-17 Regent Street, SN1 1JQ, Swindon, United Kingdom
4.7
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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happy customer
I popped into a Hmv branch but they didnt have what wanted so I ordered the cd's I wanted online. Very happy how easy it was to order. Quick delivery.
Very happy
July 9, 2024
Reply from hmv (UK) - Swindon
Hi Mandy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good experience
Friendly staff, easy process, quick delivery, not much to complain about
July 3, 2024
Reply from hmv (UK) - Swindon
Hi Max
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Swindon
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient
Fast, friendly, efficient and informative staff. HMV website might be horrendous, but the humans are great!👍🏼
June 28, 2024
Reply from hmv (UK) - Swindon
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Freindly and efficient
June 27, 2024
Reply from hmv (UK) - Swindon
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV was ok it was Royal Mail taking…
HMV was ok it was Royal Mail taking over a week to deliver it.
June 23, 2024
Reply from hmv (UK) - Swindon
Hi Jacqueline,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
I cannot fault it! I Love HMV
I cannot fault it. I ordered a very last minute fathers day gift and I was so so happy it came in time. The ordering was very swift, the collection was even swifter and had a lovely cashier at the Swindon HMV that was very helpful and lovely service as
June 19, 2024
Reply from hmv (UK) - Swindon
Hi Imogen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy with delivery to the Swindon…
Happy with delivery to the Swindon store and Staff.
Always room for improvement 🎸
June 8, 2024
Reply from hmv (UK) - Swindon
Hi Darren
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Click and Collect - the best of online and in-store shopping
Click and collect helps me avoid having bulky packages left on my doorstep and it has the added bonus of having a pleasant chat with the staff at Swindon HMV store.
May 24, 2024
Reply from hmv (UK) - Swindon
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were excellent
Staff were excellent, couldn’t have been more helpful said delivery was 3-5 days spot on well done guys
May 18, 2024
Reply from hmv (UK) - Swindon
Hi Dana
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a cd for a friend
I ordered a cd for a friend, it is ready for collection. I had to order it as it would not be coming into the store. Just got to remember to collect it.
Very good.
May 3, 2024
Reply from hmv (UK) - Swindon
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered in store delivered to home easy
May 2, 2024
Reply from hmv (UK) - Swindon
Hi Ray
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Godzilla poster
Ordered a godzilla poster from store on a Saturday arrived the following Saturday ready to pick up and in excellent condition when opened up when I got home.
Highly recommended and very efficient on delivery.
Thank you
Hmv
April 21, 2024
Reply from hmv (UK) - Swindon
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Swindon
Hi Rodney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order and very quick to be…
Very easy to order and very quick to be delivered over all very good
March 31, 2024
Reply from hmv (UK) - Swindon
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good offers in the sale
March 30, 2024
Reply from hmv (UK) - Swindon
Hi Aaron
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff and good service 😀
March 6, 2024
Reply from hmv (UK) - Swindon
Hi Micko
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Swindon
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As always first class good and knowledgeable staff plus they are friendly and always willing to help
As always first class good knowledge
February 22, 2024
Reply from hmv (UK) - Swindon
Hi anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I accompanied my daughter into hmv a…
I accompanied my daughter into hmv a lounge fly bag in the store shop window drew her attention as I bought her a nightmare before christmas bag for her birthday in September 2023 and spend £190. We where greeted with a cheerful hello from jori and she explained all about the bag and new lounge fly bags coming into the store and talked about powder puff bags which my daughter loves. She was so very polite and helpful . I spent £27.94 on cds I wanted instead of ordering on ebay from sellers because she was so very helpful this was at swindon store 551. Another staff member helped me I wanted iron on patches but was looking at stickers she also was helpful but jori excelled. My daughter spent over £90.00 and purchased her lounge fly bag. She also gave us updates on other lounge fly bags coming in and powder puff girls. She thanked us for our purchases and wished us a good afternoon. Exception service
February 23, 2024
Unprompted review
Reply from hmv (UK) - Swindon
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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