I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... See more
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Location
Switch locationUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
Company replied
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
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Company details
About hmv (UK) - Truro
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, United Kingdom
4.8
Excellent
214 reviews
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Arrived promptly and in good condition.
September 16, 2023
Reply from hmv (UK) - Truro
Hello Mr Green
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Hugely helpful and knowledgeable…
Hugely helpful and knowledgeable assistant (Paul) helping me buy a turntable.
September 5, 2023
Reply from hmv (UK) - Truro
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
V good price
V good price, like the straightforward arrangements to click and collect t.
September 6, 2023
Reply from hmv (UK) - Truro
Hi Rog
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchased was helped by very…
My purchased was helped by very friendly staff. much laughter too.
September 5, 2023
Reply from hmv (UK) - Truro
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They helped ordered the good doctor for…
They helped ordered the good doctor for me it came in the post quick and customer service was great
August 30, 2023
Reply from hmv (UK) - Truro
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering a dvd not available in the store
I'm not sure ?? I'm just very happy that I was able to order the dvd I was looking for, which wasn't in the store
That was the Disney classic - FANTASIA !!
which I had on VHS video and wanted to replace it with the dvd copy, which I now have
Thank you
August 25, 2023
Reply from hmv (UK) - Truro
Hi Andrew
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off and that you were able to source a copy of Fantasia on DVD through us.
See you soon :-)
Reply from hmv (UK) - Truro
Hi Elsie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering straight to my home from in…
Ordering straight to my home from in store because the item wasn't in stock was very convenient
August 18, 2023
Reply from hmv (UK) - Truro
Hello ObiWanseventyfour
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Had to order the DVD i wanted was told…
Had to order the DVD i wanted was told they could not get the other DVD i wanted so i found it on ebay.
August 8, 2023
Reply from hmv (UK) - Truro
Hello Lesley
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Truro
Hi Mr Gillett
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Truro staff
Truro Cornwall store staff were knowledgeable and very easy to talk to. The service was excellent thankyou
August 7, 2023
Reply from hmv (UK) - Truro
Hello Lynne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Truro
Hi Francesca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Sidney
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What made my experience great
What made my experience great; is the delivery was prompt (within 24 hrs.) The delivery person was polite and respectful to the property regarding the ongoing pandemic situation. I am already putting together another order online.
July 18, 2023
Reply from hmv (UK) - Truro
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent Service
Great choice of items available and on offer. Ease of browsing. Staff very friendly and approachable. At checkout asked if I had found everything I was looking for. When I said no, staff looked into availablity. Ordered there and then for goods to be delivered to nearest store when I returned home from holiday. Excellent service.
July 16, 2023
Reply from hmv (UK) - Truro
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is always amazing
HMV is always amazing! Delivery is always very fast, and I have never been disappointed with your service.
July 1, 2023
Reply from hmv (UK) - Truro
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
I was delighted to collect my copy of Jason Isbell's Weathervanes album from my local store on the day of its release.
The member of staff was friendly and helpful, and also provided information about the music playing in the shop when asked.
June 8, 2023
Reply from hmv (UK) - Truro
Hi Casey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
They were great on price and delivery…
They were great on price and delivery was fast, they also kept me updated with their tracking information with Royal Mail.
June 2, 2023
Reply from hmv (UK) - Truro
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order at HMV Truro
Easy to order at HMV Truro. Very knowledgeable and friendly staff. Fast delivery as promised. Excellent service, thank you.
May 22, 2023
Reply from hmv (UK) - Truro
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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