hmv (UK) - Watford Reviews 

182
TrustScore 4.5 out of 5

4.7

Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Connie has been very helpful quite a few time's now I luv vampire and horror movies 🎬 Connie tells me what's out or coming out also l really wanted to see the movie Bullitt with Steve McQueen ordered... See more

Company replied

Rated 5 out of 5 stars

The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... See more

Company replied

Rated 3 out of 5 stars

Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... See more

Company replied

Rated 5 out of 5 stars

Usually order online, but occasionally use their shop in Watford now. As staff there very helpful as recently purchased 2 4k films 🎥 Awaiting minions 4 now as undecided if visiting or online purchas... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Watford

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(182)

30,290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch service

July 29, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff a nice friendly…

Very helpful staff a nice friendly atmospher

June 27, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi Mark

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Excellent Staff!

All three of the staff I spoke to in store were friendly, helpful, knowledgeable and good humoured. Professional and human about it. As was the bloke on the phone at main branch. Stuff ordered was transported very quickly from another shop to Watford. Extremely happy HMV is back at close range! Great team.

July 24, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hello Phil

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 3 out of 5 stars

so the lady i sore was o.k.but was not…

so the lady i sore was o.k.but was not intrested in what i was after,i was o.k. with the sevice but it was not as good as larst time i came over.

June 25, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi Bryan

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Rated 5 out of 5 stars

Collecting ordered album

Collecting vinyl order ready straight away

June 24, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi Mr Plant

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Pick up of CD

Simple and easy pick up of pre ordered item

June 22, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Went to collect and album I’d wanted…

Went to collect and album I’d wanted for a while now. I appreciate the workers enthusiasm for my choice. Always friendly people , good vibes. Always happy to talk about pop culture and help give me suggestions when I ask on new music to check out.

June 11, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Thanks

Friendly staff

May 28, 2023
hmv (UK) - Watford logo

Reply from hmv (UK) - Watford

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look