Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... See more
Company replied
Location
Switch locationUnit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
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Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... See more
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It’s really a pleasure to deal with people in store who know their job and add the human face to online shopping. Having goods delivered is useful but we need the physical shop where we can interact a... See more
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Went in the shop on Saturday morning and placed an order for a DVD. Received notification throughout the process. Received notification that the DVD was in the store ready for picking up on the Tuesd... See more
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Company details
About hmv (UK) - Wigan
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, United Kingdom
4.6
Excellent
173 reviews
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A musical experience and was good for…
A musical experience and was good for the soul.
August 14, 2023
Reply from hmv (UK) - Wigan
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Wigan
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just so easy and smooth and excellent…
Just so easy and smooth and excellent customer service as always
July 23, 2023
Reply from hmv (UK) - Wigan
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wigan
Hi Mrs Simm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wigan
Hi Clive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered my record through HMV and it…
Ordered my record through HMV and it was at my store of choice on the stated date. Cannot complain!
July 4, 2023
Reply from hmv (UK) - Wigan
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
If the service had been a little faster…
If the service had been a little faster it would have been a better experience.
June 29, 2023
Reply from hmv (UK) - Wigan
Hello Philip
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered a cd from Wigan store to be…
Ordered a cd from Wigan store to be delivered to my Liverpool store and assistant was nice and friendly and professional too.
June 7, 2023
Reply from hmv (UK) - Wigan
Hi Rob.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
missing the poster
June 2, 2023
Reply from hmv (UK) - Wigan
Hi mika
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
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