It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... See more
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Just totally satisfied with how HMV (UK) ARE CONDUCTING THEM SELVES top top company that I totally believe in when I have too purchase my steelbook dvds 4k, so far they have been very efficient that's... See more
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Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.9
Excellent
151 reviews
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Reply from hmv (UK) - Winchester
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi Lewis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient online ordering and prompt delivery service.
The online ordering system is easy to use and the delivery to the local HMV shop was very prompt and was notified to me via e-mail. The CD purchased was already in stock and was very reasonable priced.
September 24, 2023
Reply from hmv (UK) - Winchester
Hi Charlie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People who worked there are really nice…
People who worked there are really nice 5 stars amazing people :)
September 20, 2023
Reply from hmv (UK) - Winchester
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Welcoming staff
Welcoming staff. No request is too much. They always greet customers with a smile. They are wonderful.
September 11, 2023
Reply from hmv (UK) - Winchester
Hi Siripen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Member of staff was extremely helpful…
Member of staff was extremely helpful with advice.
August 21, 2023
Reply from hmv (UK) - Winchester
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Winchester
Hi Aarakis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were friendly and helpful
The staff were friendly and helpful. Although they are busy they make sure you don't have to wait to be served.
August 17, 2023
Reply from hmv (UK) - Winchester
Hi jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hi Andy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service. Great product.
The server in the store was amazingly friendly and helpful - she investigated our product request and found it for us and sorted out delivery. It arrived shortly afterwards to our home address as promised. Brilliant.
July 1, 2023
Reply from hmv (UK) - Winchester
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in the Southampton store…
The lady in the Southampton store sorted out my order to be delivered at the Winchester store. She was extremely helpful. Thereafter, you get me well informed about the progress of the order via emails. When I arrived at the Winchester store it was ready and waiting for me. Again a very polite and helpful lady there. Everything was so smooth. Thank you.
June 26, 2023
Reply from hmv (UK) - Winchester
Hello VW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My experience is always good
My experience is always good, the staff are very supported in helping to find DVDs that I am looking for, they are always very happy and polite.
March 19, 2023
Reply from hmv (UK) - Winchester
Hi Jay
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not informed of order ready to collect.
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me it's ready. This was over a week after I received the dispatched email. Not sure what happened. As this is unlike Winchester stores customer service. This may be an online order issue.
June 1, 2023
Reply from hmv (UK) - Winchester
Hi Mark
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, apologies for any inconvenience caused.
Have a great day!
Unparalleled high standard
Efficient, friendly, helpful service. I have used this store for many years have never had issue or cause for complaint.
May 26, 2023
Reply from hmv (UK) - Winchester
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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