Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Company replied
Location
Switch locationUnit S12, Washington Square, CA14 3BD Workington, GB
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See what reviewers are saying
The Staff where very helpfull in ordering a cd i required and had plenty of knowledge friendly and pleasant.
Company replied
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that yo... See more
Company replied
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Company replied
Company details
About hmv (UK) - Workington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit S12, Washington Square, CA14 3BD, Workington, United Kingdom
4.9
Excellent
108 reviews
Asks customers to review
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Buy online collect in store
Very easy, I was emailed that the purchase was ready to collect, went to store same day and picked up the order. Simple.
October 25, 2023
Reply from hmv (UK) - Workington
Hi Mr Baker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling stones
Bring service ordered the new Stones album before release date got email saying it was in on day of release great service thanks.
October 24, 2023
Reply from hmv (UK) - Workington
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lee was helpful and attentive
Lee was helpful and attentive. Excellent customer service.
October 24, 2023
Reply from hmv (UK) - Workington
Hi Mr Birtwistle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Workington
Hi Sheena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really nice staff very knowledgeable…
Really nice staff very knowledgeable and weren’t condescending or made me feel stupid when I wasn’t sure of what exactly I was looking for
September 24, 2023
Reply from hmv (UK) - Workington
Hi Karen
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD purchase
They didnt have the CD i wanted in stock but ordered it in for me. Came very quickly
September 8, 2023
Reply from hmv (UK) - Workington
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in the shop when placing…
Very helpful in the shop when placing my order. Order arrived in excellent time. Great service, great shop. Thanks.
August 17, 2023
Reply from hmv (UK) - Workington
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the site
Love the site, lots to find and always what I am looking for. Also very fast delivery, do I am enjoying dvd order.
June 17, 2023
Reply from hmv (UK) - Workington
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome customer service
Awesome customer service from start to finish from all staff members. Super helpful and friendly
May 26, 2023
Reply from hmv (UK) - Workington
Hi Jodie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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