Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
Company replied
Location
Switch location10A Coney Street, YO1 9NA York, GB
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See what reviewers are saying
HMV had an old series on DVD which I couldn't buy anywhere else. HMV website is easy to use and delivery was fast and efficient.
Company replied
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... See more
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Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... See more
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Company details
About hmv (UK) - York
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
10A Coney Street, YO1 9NA, York, United Kingdom
4.6
Excellent
527 reviews
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Quick to get my orders and the service…
Quick to get my orders and the service was great, and my orders are mint
June 7, 2025
Reply from hmv (UK) - York
Hi Ewan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - York
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - York
Hi Harvey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Prompt delivery to store
Prompt delivery to store, and great service in store when collecting item.
May 31, 2025
Reply from hmv (UK) - York
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV York pull out all the stops
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holiday two days later. The packaging was solid and showed no signs of abuse from postal staff etc al 👍
May 31, 2025
Reply from hmv (UK) - York
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
May 27, 2025
Reply from hmv (UK) - York
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hi Kelvyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant at the store was very…
Sales assistant at the store was very helpful and the process straightforward. Product arrived promptly.
Disappointed that the Crossley radio/disc player didn't have DAB, just FM.
May 27, 2025
Reply from hmv (UK) - York
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
DVD order.
I ordered the film, Conclave on DVD.
The order came into the store in good time, and pick up was easy.
May 7, 2025
Reply from hmv (UK) - York
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery, and everything as it should be.
Fast delivery, very reasonable price, delivered safely and on time. Great selection. I would definitely recommend looking at HMV as your go-to Movie collection store. I've used before and I'll definitely use again.
May 1, 2025
Reply from hmv (UK) - York
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service
Excellent customer service. The CD I ordered arrived in a couple of days and I was updated when it had been dispatched and was ready for collection. Friendly and helpful staff.
April 23, 2025
Reply from hmv (UK) - York
Hi Alison
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was a simple process to order and…
It was a simple process to order and pay for everything and took minutes from start to order conformation.
Well recommended.
March 26, 2025
Reply from hmv (UK) - York
Hi R
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was available for collection…
My order was available for collection on the date of release, order dispatch & arrival information information arrived seamlessly -
I'm a satisfied customer, thank you -
March 12, 2025
Reply from hmv (UK) - York
Hello These
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered the item that I was looking for…
Ordered the item that I was looking for online and conveniently picked it up from my local HMV.
March 8, 2025
Reply from hmv (UK) - York
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great service
March 12, 2025
Reply from hmv (UK) - York
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - York
Hi Bailey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lola Young pre oder and pick up in store
A friendly and professional service. Great communication. Shame the record company delayed the manufacture of the vynl, but that wasn't HMV's problem. The album was worth the wait. I've used HMV for years and hopefully many more to come.
March 4, 2025
Reply from hmv (UK) - York
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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