Delivered wrong size. Ordered the only L left available in the style. Arrived in a few days but received a size M. Have already returned the item. Had tried to revisit the new website Spin... See more
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Cannot rate these guys enough, unreal service, answers any question and has very helpful advice when making an order, honest people that don’t just treat u like money pots. They always have the sickes... See more
Communication was prompt.one of the Vivian Westwood didn't arrive with the first one.because of the black Friday sales the post office has been a bit busy and slow. However I liked the shirts on y... See more
Received order really quick, unfortunately items didn’t fit. Sent back for refund over two weeks ago still no refund have emailed, chatted, texted and even sent a message on instagram with no reply f... See more
Company replied
Company details
Information provided by various external sources
Here at Holmes Apparel we sell high end authentic clothing at discounted prices. We pride ourselves in providing some of the best prices out there whilst delivering an excellent service.
Contact info
United Kingdom
- info@holmesappareluk.com
- www.holmesappareluk.com
Selling items online they don't…
Selling items online they don't actually have in stock
February 1, 2024
Reply from holmesappareluk.com
Hi Graeme,
My sincere apologies your order had to be cancelled, we unfortunately no longer had your size in stock. This happens from time to time however you will receive a full refund including any shipping cost if you haven’t already.
Many thanks,
Holmes Apparel UK.
I work a lot and I didn't have time to…
I work a lot and I didn't have time to go buy a gift for my brother's birthday, so I ordered a t-shirt for my brother and they sent me the wrong order! as I see I'm not the only one! I do not recommend ordering from them because they are unable to send you the chosen product! There are also no return instructions included 👎
February 1, 2024
Unprompted review
Haven’t received item as promised
December 30, 2023
Excellent service and very quick…
Excellent service and very quick delivery. Great communication throughout
December 30, 2023
Sizing were slightly out
Sizing were slightly out compared to when I have got Vivianne Westwood ftt et on there own store
But other than that very speedy service delivery was in a couple day
January 2, 2024
I ordered a Vivienne Westwood sweat…
I ordered a Vivienne Westwood sweat shirt and you sent me a Vivienne Westwood dress instead.
There are also no return instructions included, so have clue as to where to return to.
December 26, 2023
Very happy with my purchase
Very happy with my purchase, delivery was prompt even a personalised email to welcome you.
Will most definitely buy from this company again ⭐⭐⭐⭐⭐
December 11, 2023
Unprompted review
Great service
I got my order delivered faster than I expected plus the jumper that I ordered is great quality and sometime I would buy something again from your company.
November 26, 2023
Communication was prompt.one of the…
Communication was prompt.one of the Vivian Westwood didn't arrive with the first one.because of the black Friday sales the post office has been a bit busy and slow.
However I liked the shirts on your website and the price was definitely good!
Merchandise is lovely, looks even better on me!!
Ha ha thanks will definitely use u again.
Alexander
December 7, 2023
Unprompted review
Vivienne Westwood jumper
Bought the Vivienne Westwood sweatshirt in khaki. It was dispatched the same day and arrived 2 days later. The jumper is lovely and fits my partner well. Absolute steal for the price. Can’t fault the clothes or Holmes Apparel.
December 1, 2023
Unprompted review
I purchased a jumper for my 2 week…
I purchased a jumper for my 2 week holiday for my partners 30th birthday. Whilst I was away I cut the tags of the jumper to wear and noticed a terrible stitching snag on the back of the jumper. As I can't return it because I have cut the tags of I am left with an expensive jumper that I can't wear.
November 7, 2023
Reply from holmesappareluk.com
Hi there,
We have received no communication relating to this. Why not contact us stating the issue before leaving a bad review? If you had we could’ve assisted better as we had no prior knowledge of this.
Thank you.
Scammers their clothes are made extra…
Scammers their clothes are made extra small and when you ask for refund they said its actioned but doesnt come to your account AVOID AVOID AVOID AVOID
November 16, 2023
Unprompted review
Reply from holmesappareluk.com
Hello Shaun,
We have spoken to you on both email and WhatsApp. As we have stated the refund is released by the bank which we can’t control. I’m assuming you’ve received the money back now as you haven’t responded, but you’ve decided to leave the review up.
In regards to the sizing, we do not make the clothes. This particular item and brand is slim fitting and the description clearly states ‘slim fitting, take a size up.’
Kind regards.
Fantastic service
1st time I've bought from here and have to say the customer service has been exceptional. I'll definitely be buying from here again.
November 8, 2023
Amazing customer service
Couldn't recommend buying from this company more. I made a big mistake by entering the incorrect address. The item was returned to them and within 2 days it was sent to me again. Customer service were great through the chat. Very happy with my purchase. Will 100% buy from again, Tom
November 10, 2023
Unprompted review
The delivery
October 6, 2023
Reply from holmesappareluk.com
Hi there,
Can you please contact us as we’ve had no email or message about a late delivery.
Kind regards,
Holmes Apparel UK
Made my first purchase and it was…
Made my first purchase and it was challenging, first I ordered in large I was contacted they don’t have L and they would send out M, next 3 days was contacted my order is been cancelled and they refunded because they don’t have in M also again.. sent back to their website and S,M,L was still listed as available sizes… I really don’t understand how a website works like that
October 4, 2023
Reply from holmesappareluk.com
Our sincere apologies there was an error with the listing and some miscommunication between staff. It has now been amended.
Kind regards,
Holmes Apparel UK
Stains
Was sent clothing items that had stains on them .
Returned immediately.
3 weeks later still have not received refund .
Very difficult to contact & get response.
September 13, 2023
Great service and communication
September 17, 2023
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