Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more
Location
Switch locationBlyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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See what reviewers are saying
I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more
Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more
We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Blyth
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 0345 640 7837
4.7
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, polite and friendly thankyou.
November 23, 2024
Unprompted review
Satisfied customer
Product looks reasonable quality ( although not yet tested), it's a present for someone.
Price is very good.
Service was excellent.
Would definitely recommend and use again.
Thank you. A satisfied customer.
November 21, 2024
Unprompted review
They rang to double check the boxes I…
They rang to double check the boxes I ordered are the ones I actually wanted which never got the last time so was a surprise helped take it to the car which is amazing
November 9, 2024
Unprompted review
Great service & staff always very…
Great service & staff always very friendly
November 3, 2024
Unprompted review
Click and collect was very efficient.
Click and collect was very efficient.
November 1, 2024
Unprompted review
Assistant on click and collect very…
Assistant on click and collect very good
Collection wait time good
However
One of the bags of pea gravel had been taped up and the tape not stuck properly so by the time we got home only half a bag of gravel in the bag the rest of the gravel all over the boot.
Surely when the order was prepared the worker could see the bag was damaged
****The store made contact after reading review and apologised refunding the cost of the split bag*****
Thank you Homebase
November 1, 2024
Unprompted review
Reply from Homebase - Blyth
Hi Ruth,
We're sorry to hear that your experience wasn't as you expected. Our customers mean a great deal to us, and we truly appreciate you sharing your thoughts. Your feedback helps us improve and become a better Homebase for everyone, so thank you for taking the time to leave your review. We are please that the store were so prompt in getting this sorted for you
Thanks,
Team Homebase
Friendly staff and even helped me load…
Friendly staff and even helped me load up the car with my bags of compost
11/10 for customer service..
October 27, 2024
Unprompted review
Really simple
Really simple
And straightforward. The order was waiting for me when I got to the store.
October 24, 2024
Unprompted review
Visited on 24/10/24
Visited on 24/10/24. Staff were incredibly knowledgeable and went above and beyond in helping me with my issue
October 24, 2024
Unprompted review
Used click & collect
Used click & collect, great friendly service. Unfortunately needed to return product only because it wasn’t suitable & again no problem at all, great customer service.
October 16, 2024
Very helpful !
I was approached by Lesley in the Blyth store as she saw me looking at the paint rollers. She took me to the clearance section where I picked up some paint rollers at a reduced price.
Very helpful and friendly lady who is a credit to the company.
October 19, 2024
Unprompted review
Lesley was very helpful today while…
Lesley was very helpful today while choosing paint she was very knowledgeable about the different kinds and helped us pick thank you Lesley
October 20, 2024
Unprompted review
All round great experience.
Found what I wanted online. It was in the sale. Quick order. Delivered to store free.
Fast and friendly transition at collection point. Items were spot on, well packaged.
Perfect. Thank you.
October 17, 2024
Well priced healthy plants
Purchased plants for garden and was served straightaway by Anne W, who was very friendly and efficient.
October 18, 2024
Unprompted review
Can’t fault anything,I’ve been in 4/5…
Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to Shop @ my local Homebase in Blyth Northumberland.Your staff are truly wonderful.
October 17, 2024
Unprompted review
Janet is a credit to the team!
I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator.
Janet was my knight in shining armour, taking her time going over every possible option and giving her personal recommendations for what would make the job as easy and efficient as possible.
Janet is a true credit to the team and really couldn’t have done more unless she came to paint it herself!
Thank you so much for your time and help!
October 17, 2024
Unprompted review
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