Homebase - Blyth Reviews 

163
TrustScore 4.5 out of 5

4.7

Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more

Rated 5 out of 5 stars

I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more

Rated 5 out of 5 stars

Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more

Rated 1 out of 5 stars

We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more

Company replied


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 0345 640 7837

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(163)

684 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful in blyth store

We went today to pick up a planter and found this as well as many other things. Hands were full and the lovely Jo and Ann helped assist. Jo grabbing me a trolly and Ann serving me at the toll to help speed things up. Great services from ur staff today.

July 19, 2024
Unprompted review
Rated 3 out of 5 stars

Well 3 of the parts missiparts missing ng from the…

Well 3 of the parts missing from the pressure washer I bought I rang up still no parts sent out I think it should be a new one

July 11, 2024
Homebase - Blyth logo

Reply from Homebase - Blyth

Hi Jayne, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase

Rated 5 out of 5 stars

The staff are always helpful when in…

The staff are always helpful when in store but on this occasion Becca was a star! I'm having difficulty trying to locate a specific paint colour and quietly having a melt down when Becca (hands full carrying equipment) made eye contact and asked if I was OK. Showed me what I needed and even managed to make me laugh! Bubbly and friendly too, thank you!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

I had called into the store to get some…

I had called into the store to get some emulsion. I got a 10Lt size Dulux. Thinking l could manage to lift it. How wrong was l. The lady at the till(Rebecca) seen me struggling to carry it and came straight over and helped me to tge tills. Then she asked a male employee to carry to the car for me. I was very grateful indeed. This is why l shop here often. The staff are extremely helpful and nothing is to much bother for them. Thank you and

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

It was very easy to order the products. They were ready for collection very quickly and collection was fast and straightforward.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Did a click & collect from in the store to take advantage of a nectar points offer.
Very easy to do & helped by excellent staff.
Recommended

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I was served by Anne who was very happy…

I was served by Anne who was very happy to help, went above and beyond to help near to closing time and went out the back to check for stock, brought it out, 2 heavy pots, one was damaged so when to get replacement even though the shop was closing in a few minutes

June 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection in store

Great selection in store, bought some lovely plants for a reasonable price with the discount that was on at the moment. Anne W was very helpful and friendly. She was happy to sort a refund when we changed our mind on one of the products we bought.

June 4, 2024
Unprompted review

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