Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more
Location
Switch locationBlyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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See what reviewers are saying
I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more
Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more
We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Blyth
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 0345 640 7837
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gavin has stellar customer service…
Gavin has stellar customer service skills
He was helpful and patient when I realised I’d ordered the wrong item.
Great service I love using click and…
Great service I love using click and collect as it’s so easy to use , our order was already on a trolley ready to collect and take away very polite staff
Great collection service
I ordered for a collection and everything was really to pick up and the staff are 1st class
Excellent service
Excellent service - colleagues are always so helpful at this store - pleasure to shop here
Quick service very please with outdoor…
Quick service very please with outdoor carpet it looks great 👍
Another happy transaction
Good product at a very reasonable price quickly sorted for click and collect. Could not be happier.
Quick and easy online ordering
Quick and easy online ordering. Very efficient collection process.
Blyth store & Lesly
I visited the Blyth store on 2/8/24 & was helped by Lesley. She gave me honest product information & I bought a set of 4 garden chairs, which I love. I’m currently decorating & she gave me hints & tips on products that could help greatly. Really lovely lady, helpful, not pushy, exactly what you need when starting a project. Thanks Lesley x
Great help at Blyth home base
Ready very quickly helped to car with table and chairs lifted them into car made sure they were safe thankyou for all the help made it painless
Good Job
Ordering online is fast and easy. Orders are usually ready quickly. Staff are friendly & helpful. The assistant I spoke to went out of her way to ensure I could manage ,& that's not the first time.
Helpful
Very efficient staff member who even helped put the heavy item in to my car
Easy collection of my order
Easy collection of my order. Helpful staff.
Great customer service,great explaining…
Great customer service,great explaining everything and helping you choose and find the right things or your home,all staff are lovely and polite 100% recommend Homebase blyth!
Refunds/offers
Bought 3 tins of paint, all included in the buy one get one half price which cost £67.50 (£27.00 each) - returned one unopened one and received £20.25 back so 2 tins that should have cost £40.50 (£27 + £13.50) has cost £47.25 - I personally do not think this is fair and is in breach of your BOGO half price offer, but we were told there was nothing that could be done about it

Reply from Homebase - Blyth
Easy to use click & collect.
Easy to use click & collect.
Friendly helpful staff at Homebase Blyth!

Reply from Homebase - Blyth
I spoke to a lady called Lesley…
I spoke to a lady called Lesley regarding some advice for climbing plants and found the worker rude and abrupt I explained I was new to gardening and was unsure what I was looking to be rudely told I was out of season for what I was looking and then went on to show me a couple of reduced clematis climbers but then was told if I had come back early in the year there would have been a lot more choice I found the experience very difficult I would NOT wish my experience to be put onto someone else especially after I had spoke to a lady at the till who did apologise for her colleagues actions to be told she can be very abrupt with customers etc I don’t find this expectable.

Reply from Homebase - Blyth
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