Homebase - Blyth Reviews 

163
TrustScore 4.5 out of 5

4.7

Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Product looks reasonable quality ( although not yet tested), it's a present for someone. Price is very good. Service was excellent. Would definitely recommend and use again. Thank you. A satisfied... See more

Rated 5 out of 5 stars

I went into the Blyth store today needing some paint for a bedroom storage unit. I didn’t have the first idea what I would need as I am the furthest thing from a painter-decorator. Janet was my... See more

Rated 5 out of 5 stars

Can’t fault anything,I’ve been in 4/5 times in the last 2weeks & all the staff were exceptional,so helpful,I got everything I needed,They we’re so friendly,funny & I can honestly say it was a joy to S... See more

Rated 1 out of 5 stars

We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and... See more

Company replied


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 0345 640 7837

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(163)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite

Very polite, helpful and hands on with helping with heavy goods

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

We bought a few items and when we went…

We bought a few items and when we went to pay we were served by Anne. As soon as we walked up to her she was huffing and wouldn't look at us. She acted like we were wasting her time. I said hello and smiled and she ignored me. She started scanning and I asked if I can pay half cash half card, she huffed again and rolled her eyes and said fine. As I got my purse out my bag, she flapped her arms to hurry me up. I'd even understand a little bit if it was busy and there was a queue but there was literally no other customers.
Myself and my partner felt so uncomfortable and won't be returning even though this is our local DIY shop and we've just moved to a house that needs a lot of work.

September 9, 2024
Unprompted review
Homebase - Blyth logo

Reply from Homebase - Blyth

Hi Sam,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Rated 5 out of 5 stars

Brilliant service

I loved that I could order an item anf it would be brought in to the store of my choice for pickup.
Also, I brought in a couple of tools I'd been having minor issues with, and Arron, the assistant in the store was so helpful and kind. He resolved both issues and showed me how to do them myself next time. Thank you so much.

September 6, 2024
Rated 5 out of 5 stars

Only been a couple times but staff are…

Only been a couple times but staff are great so friendly and helpful made shopping so much easier and refunds quick and easy and even click and collect helping me get my rattan furniture into my tiny car! Will be shopping here more thank you to the great staff at blyth!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Heavy BBQ defeated me!

I went to buy a bbq which wasn’t on the shop floor but the helpful staff (Chris and Anne W) fetched it from the warehouse in a couple of minutes. Both very friendly. I got it to the car and sorted out the car seats then discovered I could lift it in (66kgs!).
I went back to the shop and asked if Chris could help me (he had previously offered). He came straight out to sort it with me and I was on my way. Just how you want shopping to be. Thanks both!

August 23, 2024
Unprompted review

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