We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She... See more
Location
Switch locationUnit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG Coventry, GB
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See what reviewers are saying
Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took tim... See more
Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout sh... See more
The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover, Car will now have to be aquavacced
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Coventry
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG, Coventry, United Kingdom
- 0345 640 7021
4.6
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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They were very quick getting products…
They were very quick getting products delivered. They kept me informed about my delivery until it came
March 7, 2024
My Homebase order was great
My Homebase order was great. I picked most of my £200 order up in store on two occasions.The paint defaulted to home delivery. I would have also picked it up from store to avoid the £6 charge which I didn’t notice til I pressed” go”. Everything was there when it should have been.
March 11, 2024
Excellent knowledgeable service
We were helped by Pete at the homebse store at Gallagher Retail Park Coventry. What EXCELLENT knowledgeable customer service ahould be commended as its often missing from the retail experience nowadays. Definitely made me spend my money at Homebase rather than online.
March 11, 2024
Unprompted review
Light grey 4 cube cuboard
Lovely sturdy, easy to assemble piece of furniture. Looks more expensive than it actually is. Very reasonably priced
March 2, 2024
Click and collect the best idea ever…
Click and collect the best idea ever was instore only a couple of minutes. Friendly staff as well
February 24, 2024
Unprompted review
Bought a recip saw
Ordered online and it was in stock the next working day. Collection was very easy.
Lady who served me was also very helpful in finding other products I needed.
Saw works great too.
February 6, 2024
Coventry Store
Went to Coventry branch not knowing anything about plant pots , plants, feed, compost. Pete approached me and spent lots of time ensuring I had everything I needed. Pete is a credit to Homebase.
January 30, 2024
Unprompted review
Customer Service
Rikky on customer service was excellent. He found a receipt on the system which blew away a few days earlier for some paint which we had accidentally picked up the wrong colour and mixed some of the correct on for us.
January 28, 2024
Unprompted review
Dave & Deep were so helpful
Dave & Deep were so helpful! I was a bit silly and didn’t realise the product ordered was a bit too big for my little Citroen DS3… but with the guys help we got it in and I got home safe and sound! They were really friendly and I’m so happy I didn’t have to make a return trip :)
January 26, 2024
Unprompted review
Boxes were delivered into my porch with…
Boxes were delivered into my porch with any problems
January 13, 2024
Collection was quick and easy
Collection was quick and easy. Staff weren't rude, but it wouldn't hurt to be a bit more enthusiastic in a customer facing role. Though the guy on the checkout, who didn't actually serve me was jolly.
January 7, 2024
Unprompted review
As Business with competetion against…
As Business with competetion against other Retail shops………is everything Good and i always first stop there before do Any research.
For me ……..good.
December 29, 2023
Unprompted review
Very friendly and helpful staff
Very friendly and helpful staff
Thank you
December 23, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Angela,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Christmas Tree Order…
My order arrived quickly to pick up in store.
Picking up was quick and easy.
Staff polite
December 16, 2023
Reply from Homebase - Coventry
Hi Regina,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
The complete order was ready to go… 4 …
The complete order was ready to go… 4 minutes and I was back outside! It was far quicker than finding it on the shelf too. Excellent, cheerful service.
December 20, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Esther,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Had to return some paint that was…
Had to return some paint that was outside your 30 day return policy and Rikky & David at your Coventry store were extremely helpful in arranging a store gift card. Very grateful thank you to them both
December 19, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Carl,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Fast efficient service
Fast efficient service. Made shopping easy to obtain items that were out of stock in many other stores.
December 16, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Customer,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Coventry
Hi Melissa,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very nice and helpful staff
December 13, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Izabela,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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