We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She... See more
Location
Switch locationUnit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG Coventry, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took tim... See more
Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout sh... See more
The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover, Car will now have to be aquavacced
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Coventry
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG, Coventry, United Kingdom
- 0345 640 7021
4.6
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was overwhelmed by this young man…
I was overwhelmed by this young man Pete from Coventry Homebase ,who took time to help us out with Xmas decorations for our neighbourhood.
He was polite and well mannered offering full service right up to our exiting of the y shop.
December 10, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Clara,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Excellent service
Went to homebase at the Gallagher retail park for a Christmas tree and stand, was helped by a young lad called Pete, who couldn’t have been more helpful. He was knowledgeable, polite, and assisted us throughout.
Many thanks
December 11, 2023
Unprompted review
Reply from Homebase - Coventry
Hi David,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Literally saved Santa’s day🎄
It was seamless, which I love❣️ Santas grotto looked fantastic with a rustic fireplace, until the red bulb broke. As it was important to get the grotto right for the children the next morning, ordering online wasn’t an option. As the bulb was a red one with a bayonet base, they can be a nuisance to find, however my local Homebase had a couple in stock, so early next morning I was able to do a click & collect by 10am, in time for Santas grotto opening at 12:00❣️I was in & out within 5 minutes.
So thank you Homebase at Gallagher retail in Coventry for absolutely saving the day.
🎅 Santa will surely remember you all❣️🎄
December 3, 2023
Reply from Homebase - Coventry
Hi Maria,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
good service
Hollie on the service desk was efficient and quick in getting my order out the back for me and was very polite and friendly
December 8, 2023
Unprompted review
Reply from Homebase - Coventry
Hi hollie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Xmas parcels
Excellent customer service, absolutely brilliant product, very good price
December 2, 2023
Reply from Homebase - Coventry
Hi Janet,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Very friendly and helpful team you…
Very friendly and helpful team you have. Just amazing to see how committed you are to support customer and you made me very satisfied during recent visit. Thanks Jame and Mark with your assistance on my purchase.
December 7, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Vladislavs,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
The member of staff named Dan was very…
The member of staff named Dan was very polite and very helpful and he needs to be recognised for this as his customer service skills are excellent
December 6, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Julie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Excellent service pleasant staff
December 6, 2023
Unprompted review
Reply from Homebase - Coventry
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.