Homebase - Haverfordwest Reviews 

286
TrustScore 5 out of 5

4.8

Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB


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Rated 3 out of 5 stars

Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... See more

Company replied

Rated 5 out of 5 stars

Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!

Rated 5 out of 5 stars

Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... See more

Rated 2 out of 5 stars

The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... See more

Company replied


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Haverfordwest

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, United Kingdom

  • 0345 640 7881

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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Asks customers to review

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Replied to 51% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(286)

770 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paint Mixing

Had Dulux paint mixed. Carl was very knowledgeable and so helpful! Very pleased with the service.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

We received fantastic service from Carl…

We received fantastic service from Carl when purchasing paint in store. He was more than happy to help and showed excellent product knowledge. He gave us some great advice and we will definitely go back to Carl when we need paint again. Thank you :)

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Ben was very helpful with my paint mixing today. Polite and friendly and answered all my questions. His colleagues on the tills were also friendly and polite as usual in this shop.

September 22, 2024
Unprompted review
Rated 4 out of 5 stars

Paint

Being able to have paint mixed to your taste is a great idea. But having to wait a long time is not a good idea.
Carl was very helpful and very pleasant. Working as fast as one person could.

September 15, 2024
Unprompted review

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