Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... See more
Company replied
Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
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Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... See more
Company replied
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... See more
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... See more
Company replied
Written by the company
Written by the company

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Had Dulux paint mixed. Carl was very knowledgeable and so helpful! Very pleased with the service.
Phoenix is very knowledgeable and helpful.
Very good service
Had my order as soon as I arrived in store.
Very helpful
We received fantastic service from Carl when purchasing paint in store. He was more than happy to help and showed excellent product knowledge. He gave us some great advice and we will definitely go back to Carl when we need paint again. Thank you :)
Reason for visit: Buying and Mixing Paint. Great Service.
Was Very helpful,and found a perfect match from our colour choice.
Nice store, lovely products & friendly staff - I was served by Becey
Ben was very helpful with my paint mixing today. Polite and friendly and answered all my questions. His colleagues on the tills were also friendly and polite as usual in this shop.
Carl was very helpful, and went above and beyond to help us find the colours we wanted.
Carl is your man for mixing paint, very knowledgeable.
Carl was extremely helpful, polite and a pleasure to be served by
Good range of products, fair prices, cheerful & helpful staff 👍
Great products and helpful, professional dtaff
Found what we wanted right away, clear signage & helpful staff. We were served by Becky who was very friendly and efficient
Being able to have paint mixed to your taste is a great idea. But having to wait a long time is not a good idea.
Carl was very helpful and very pleasant. Working as fast as one person could.
Carl mixed us up some masonry paint. He's always polite and happy to help. Many thanks
SO EASY TOO SHOP FOR WHAT I WANTED
AND EASY THROUGH CHECKOUT AND BECCY
BEING SMILEY AND HELPFUL ON TILL WILL VISIT
AGAIN
Had paint mixed up with Carl
Very friendly, polite and included my child in mixing up the paint which he found fun
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