The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... See more
Company replied
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See what reviewers are saying
Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... See more
Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... See more
Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Huntingdon
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, United Kingdom
- 0345 640 7451
4.1
Great
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mower was ready and collected in an…
Mower was ready and collected in an hour. Thank you.
September 16, 2024
Unprompted review
Suzanne was so helpful
Suzanne was so helpful, she helped me to the checkout and even got me a trolley. Such a good store at Huntingdon, really organised and you can always find someone to help you. Stock levels are good too.
September 14, 2024
Unprompted review
Easy to order and collect . .
Easy to order and collection literally took less than a minute from a very helpful lady . .
September 13, 2024
Unprompted review
I ordered click and collect and it…
I ordered click and collect and it worked perfectly!
September 11, 2024
Unprompted review
Really efficient and helpful- helped me…
Really efficient and helpful- helped me get the stuff in my car, very polite- great service. Thank you.
September 7, 2024
Unprompted review
Lovely staff
I used click and collect for some fence paint. Three female staff gave me a cheerful and smiley welcome. The paint was immediately found and handed over with no waiting. Good service.
August 28, 2024
Unprompted review
Collected many paving slabs
Collected many paving slabs. Staff very helpful in assisting loading them in.
August 22, 2024
Unprompted review
Lady was very abrupt…
Lady was very abrupt and did not want to see my I.D. Asked for last four digits of order and brought out item and just walked off. Very rude and not customer service friendly.
August 20, 2024
Unprompted review
Reply from Homebase - Huntingdon
Hi Cath,
Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience. Feedback like this is incredibly important to us and we'll ensure its passed over to the store to review. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.
Team Homebase
233400he assistant (operator number 233400)…
The assistant was absolutely fantastic. Extremely efficient, caring and so very helpful.
Huntingdon Cambs branch.
August 16, 2024
Unprompted review
Very straightforward pick up as a lady…
Very straightforward pick up as a lady staff member was on hand near the collection point.
She was pleasant efficient and quick
August 15, 2024
Unprompted review
Huntingdon homebase
Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very polite.
Both ladies made our shopping experience better,due to there happy and helpful attitude.
August 11, 2024
Unprompted review
Hello
Hello
just wanted to say how nice the staff are at Huntingdon homebase. I was struggling with back problems and a staff member offered to help me before being asked. So Thank you suzanne
August 11, 2024
Unprompted review
Extremely helpful staff at the…
Extremely helpful staff at the Huntingdon store who are always happy to help the customers. Always greeted with a friendly smile with great customer service.
August 8, 2024
Always friendly and on hand to help
August 9, 2024
Unprompted review
Staff were very helpful and also a…
Staff were very helpful and also a superb young guy loaded 30 small slabs into my car due to me not being able to. Polite and very helpful guy cannot fault. 5
July 22, 2024
Unprompted review
Homebase Huntingdon are fantastic
Homebase Huntingdon are fantastic.
We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help.
She was super friendly, knowledgeable and informative about both options and went out of her way to find another member of staff to help with the MASSIVE boxes after we decided to purchase.
Ollie (I think was his name) was our saviour and came to the rescue. He also advised on the correct gas and best value for money.
Thank you for making our visit great and we LOVE the BBQ!
July 28, 2024
Unprompted review
It was out of stock so I had to wait…
It was out of stock so I had to wait but at least it came!
July 28, 2024
Excellent staff; above and beyond
Hayley and Martin were a great help and certainly go the extra mile. Hayley came up with a great solution to deliver our Sherpa folding sofa and we’re very pleased with the experience all round.
July 24, 2024
Unprompted review
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