I was served by a man called “Adam” according to my receipt. He had no name tag and no uniform on. He barely said good morning to me I had no eye contact at all. He was more focused on telling the you... See more
Company replied
New Mills Industrial Estate, Leadon Way, HR8 2SR Ledbury, Herefordshire, GB
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I was served by a man called “Adam” according to my receipt. He had no name tag and no uniform on. He barely said good morning to me I had no eye contact at all. He was more focused on telling the you... See more
Company replied
All staff are friendly and helpful. I would like to express a special thank you to Ben who saw that I was going to be struggling with my purchase. Ben instantly offered assistance loading my trolley... See more
Fast friendly service Ordered mosaic tiles online and was ready for in store collection within minutes. Staff were super efficient and friendly when I collected my tiles . Also love the dog friendly... See more
Easy to order online. Pick up ready and delivered to car quickly. Friendly efficient stsff.
Written by the company
Written by the company

New Mills Industrial Estate, Leadon Way, HR8 2SR, Ledbury, Herefordshire, United Kingdom
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Replied to 3% of negative reviews
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Friendly staff very helpful with helping me to find other things in the Store
Very helpful easy to order on line excellent value for money will miss the shop when it closes
All staff are friendly and helpful.
I would like to express a special thank you to Ben who saw that I was going to be struggling with my purchase. Ben instantly offered assistance loading my trolley then offered to take my purchases to my car and load them. He was aware, friendly, helpful and honest as I offered him a tip which he said he wasn't allowed to take and didn’t.
Aware-friendly-helpful-honest - you have a gem look after him.
I visited Homebase in Ledbury with my friend today. Shop was clean and tidy, staff was friendly and helpful. They stock some really lovely Xmas decorations. We'll be back!
Visited the Ledbury Store and the staff, Sharon & Paul, were very helpful. They accommodated my requirements, with helping me to find certain items within the store.
Jan from Ledbury was brilliant at sorting everything for my first kitchen, she designed exactly what I was looking for. Very very happy.
Such a shame the store is due to close.
Easy to order and ready very quickly. Good service when I collected the item.
So easy to click and collect and text to collect was really early so great
Really easy to order and purchase was ready to pick up quickly thank you
Polite efficient staff and easy to order online and collect.
Cheerful and helpful staff. Especialy Sharon on front desk who went above and beyond to sort us out!
Couldn’t find the product in B&Q
Used Homebase click and collect absolutely seamless - well done!
Great customer service. Such lovely helpful and friendly staff, quite rare these days.
The staff were so helpful and friendly. I loved my visit at Ledbury homebase and I will return again soon. Its brilliant for quality bird seed, plants and garden lights. I recieved very good customer service from Sharon and Paul. Thank you.
Served by Jan in kitchens dept. Jan was friendly and efficient, and genuinely seemed to want what was best for my situation. Kitchen plans fell through, sadly, but I wanted to make sure she gets the credit she deserves. Will definitely be back to see her when things move ahead again.
Really helpful staff.
Easy to find what we were looking for and Ben was particularly helpful.
Store was clean and airy with everything we wanted.
The staff in the shop are always fantastic, I don’t like the discount for shopping online, why is it not applied to store purchases? I would probably end up spending more in store
Great offers and excellent quick service. Would definitely recommend!
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