Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within... See more
Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the sa... See more
Company replied
As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful. Today was no exception. My order was ready for collection, and was ssked if I would like the paving sl... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Newton Abbot
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Greenhill Way, Kingsteignton, TQ12 3SB, Newton Abbot, Devon, United Kingdom
- 0345 640 7216
4.6
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fleur
Fleur,
She was so helpful in the garden. centre. Help me with pots and what compost i need.10 out off 10.
June 1, 2024
Unprompted review
HB ordering is easy and staff are…
HB ordering is easy and staff are friendly and competent
May 30, 2024
Unprompted review
Outdoor rugs not what I expected from homebase
Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the same size,edges are not straight... very poor ..... I expected really good quality from homebase and no I wouldn't recommend
May 24, 2024
Unprompted review
Reply from Homebase - Newton Abbot
Hi margaret,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Molly” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Jim was awesome
Great service with a smile . Explained different choices well and how we fit shower hose, and then sorted strimmer for us , Jim was awesome !!
May 27, 2024
Unprompted review
Always greeted well
Always greeted well, good customer service, polite and helpful
May 27, 2024
Unprompted review
Just been to Homebase kingsteignton
Just been to Homebase kingsteignton , what a lovely bunch of helpful people , from the lady in the gardening section who couldn’t have been more helpful through to Josh who helped my load up . Thank you so much
May 24, 2024
Unprompted review
i was shopping in the garden center at Homebase in Newton Abbot. I would just like to say Fleur was fantastic great customer service, Very helpfull and pleasent
great customer service
May 18, 2024
Unprompted review
Unbelievably quick and easy
Unbelievably quick and easy. Great efficiency.
May 13, 2024
Unprompted review
We were looking for outdoor security…
We were looking for outdoor security lights we found what we were looking for and everything ran smoothly.
April 20, 2024
Unprompted review
Excellent service
Kept informed of the delivery, arrived on time and the driver placed the item where we wanted it.
Excellent service.
May 2, 2024
Lovely store,great customer service. and…
I went today to purchase some specific items, I also purchased a Children's sandpit that is a complete kit so a great find. Lovely store,nice and clean, like the way the store is set out.Great customer service and friendly staff.
Nice range of goods, some really nice new stock.
100% recommend the Newton abbot
store.
April 30, 2024
Unprompted review
Ordered on line which was vey simple
Ordered on line which was vey simple.
We collected the item the same day and decided to change the item to a different one, the sales assistant was very helpful and patient.
April 29, 2024
Unprompted review
Super helpful Dave
Dave was super helpful and I was able to purchase what I needed really quickly
April 28, 2024
Unprompted review
Great customer service as always
Great customer service as always
Willing to put items into car, no problem
April 25, 2024
Unprompted review
Staff are very helpful and you had what…
Staff are very helpful and you had what I was looking for thanks for the staffs help
April 18, 2024
Outdoor dinning table set
I bought the Rowley 6 seater outdoor dining set for what I call a very reasonable price (thank you Homebase always good value goods). I have a hatch back car and I was concerned that I wouldn't be able to transport it home. However thanks to the friendly help of an assistant called Darren who reassured me and help me get it into the car we did it. Fantastic service and Darren is a good ambassador for Homebase.
April 24, 2024
Unprompted review
Alex is the best!
I asked for help from a lad called Alex so I could find the right materials for the job I’m starting. Alex stuck with me the whole way through and is a credit to your company, he was knowledgeable and patient with me which is exactly what you want when you have a big list of things to buy. Give this man a raise.
April 17, 2024
Unprompted review
Great service
My order had been put ready for me to collect and the staff were helpful and friendly.
April 17, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.