Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’... See more
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We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within... See more
Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the sa... See more
Company replied
As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful. Today was no exception. My order was ready for collection, and was ssked if I would like the paving sl... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Newton Abbot
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Greenhill Way, Kingsteignton, TQ12 3SB, Newton Abbot, Devon, United Kingdom
- 0345 640 7216
4.6
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Excellent customer service in store
When we were looking for a specific colour paint, which we were unable to find Beth went above & beyond to try and find it, and when this was not possible she worked her magic on the paint mixer to get a good match. She also helped us find other products we required! Very impressed with the personable service provided. THANK YOU!!
April 9, 2024
Unprompted review
Homebase had my lawnmower in stock so I…
Homebase had my lawnmower in stock so I could pick it up the next day which was good. A young man helped me to the car with it we could not fit it in the boot he took it out of the box put it in the boot for me very helpful, very happy customer
April 13, 2024
Unprompted review
Amy was so friendly and helpful and…
Amy was so friendly and helpful and seemed almost as excited about my project as I am! Thank you
April 10, 2024
Unprompted review
Knowledgeable and friendly
Staff were able to advise me and recommend the products that would be best for me. Very helpful and pleasant visit
April 8, 2024
Unprompted review
Staff were very impressive
Staff were very impressive, goods ordered were there on time as stated
April 8, 2024
Unprompted review
The staff were helpful & knowledgeable
The staff were helpful & knowledgeable. I felt like they had time to listen to us and understand what we were looking for.
We spent a long time exploring different options and they couldn’t do enough to help.
A really pleasant experience!
April 5, 2024
Unprompted review
Very helpful staff
April 8, 2024
Unprompted review
The staff at your Newton Abbot branch…
The staff at your Newton Abbot branch are all very helpful, polite and offer the best customer service we experience anywhere.
Thanks to your NA team.
April 8, 2024
Unprompted review
Damage to one box and parts missing
Damage to one box and parts missing . Phoned and got told to bring it back for refund? 60 mile round trip? No wonder internet shopping is thriving
April 3, 2024
Unprompted review
Reply from Homebase - Newton Abbot
Hi Martin,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Super quick
Ordered 8.30am, collected at 10.45am
Can't argue with the service provided.
Excellent
April 2, 2024
Unprompted review
Easy purchase
I did get my product as a buy one get one half price, but Homebase's price was very competitive anyway.
Very easy ordering system and Homebase messaged to say the order was ready to pick up.
April 2, 2024
Unprompted review
Gave Homebase a ring about a close coupled toilet, Paid for it and I picked it up an hour later fantastic
Gave Homebase a ring about a close
Coupled toilet Paid for it and picked it up an hour later fantastic
March 29, 2024
Unprompted review
Item damaged
Noticed that the item was damaged / broken in a couple of places but needed immediately so will have to put up with it I guess.
March 28, 2024
Reply from Homebase - Newton Abbot
Hello,
We're sorry to hear that your delivery arrived to you damaged, a member of our senior team has reached out to resolve this with you.
Kind Regards
Team Homebase
Everything ran smoothly from ordering…
Everything ran smoothly from ordering to collection
March 20, 2024
Arrived and the packaging was damaged…
Arrived and the packaging was damaged as well as the unit itself
March 19, 2024
Reply from Homebase - Newton Abbot
Hi Charlotte,
Thank you for your review, we're sorry that the item arrived to you damaged. We can see that you have resolved this with our customer service team, if you require any further assistance please don't hesitate to reach out.
Kind Regards
Team Homebase
When you can't get an item in your car.
Having gone into my local HomeBasestore and being told they don't deliver I looked on line to buy the item i wanted only to find I could get the item I wanted and get it delivered for a fee at HomeBasestore, the delivery men were so helpful and kept me informed.
March 14, 2024
Excellent service and very quick
March 19, 2024
Unprompted review
Ordered online & collected from a…
Ordered online & collected from a nearby store. Easy peasy.
March 13, 2024
Unprompted review
2 x recent trips shopping for household…
2 x recent trips shopping for household and garden furnishings. Both times staff there were knowledgeable, helpful, courteous and friendly. They checked stock for me and went out of their way to help finding what I needed in their store. Would definitely recommend this store for a happy, welcoming helpful, experience.
March 6, 2024
Unprompted review
A quick and efficient order and deliver…
A quick and efficient order and deliver to store process
March 8, 2024
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