I visited Homebase last year and Ian was so helpful. It's taken me a bit of time to write this but I said I would so I still wanted to. I was choosing some paint for my bathroom and was struggling to... See more
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We was interested in fitted wardrobes and after speaking to Deborah Keith at Homebase Sprowston,she offered to come and do a free home survey and design. After two visits because we changed our mind,w... See more
Bought a plasterers trowel today to do some fine plastering on an internal brick fireplace. The damn label has so much glue on it making it impossible to remove. How can ANYONE have a desired smooth o... See more
Company replied
Visited this store twice in the last week to look for paint and a cube storage unit/ boxes. On both occasions Jacqueline was working and was extremely helpful and the customer service from her was per... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Norwich Sprowston
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Roundtree Way, Sprowston, NR7 8SH, Norwich, Norfolk, United Kingdom
- 0345 640 7059
4.6
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient
Efficient, friendly and helpful staff. My click&collect order was heavy, assistance gratefully accepted
February 12, 2024
Unprompted review
Assistant was very helpful carried…
Assistant was very helpful carried parcel to my car despite the rain was very happy to do so
February 9, 2024
Staff helpful and knowledgeable…
Staff helpful and knowledgeable Merchandise clearly laid out. Only downside is the route from the Salhouse road is difficult.
February 11, 2024
Unprompted review
Helpful staff
Ian was friendly and only willing to help!
He even helped us to get our purchase to the car too.
Nothing seemed to be too much trouble which was lovely
February 11, 2024
Unprompted review
Fast collection and helpful staff.
Fast collection and helpful staff.
I accidentally ordered some paint that was already sitting in my basket which I missed as I was using my phone.
Helpful staff member quickly helped and cancelled the paint.
February 7, 2024
Unprompted review
Easy to order on line
Easy to order on line. Served quickly in store and assistant was friendly
February 7, 2024
Unprompted review
No problems with order
Received notification that my order was available for collection. Went to store and it was waiting for me. No problems.
January 30, 2024
Reply from Homebase - Norwich Sprowston
Thank you for your feedback.
The lady that handed over my goods was…
The lady that handed over my goods was amazing, a very special person indeed.
January 26, 2024
Unprompted review
Reply from Homebase - Norwich Sprowston
Thank you for your kind words.
Reply from Homebase - Norwich Sprowston
Thank you for your feedback, I will pass on your comments to Rachel
Fast efficient and straightforward
January 17, 2024
Unprompted review
Reply from Homebase - Norwich Sprowston
Thank you for your feedback
Reply from Homebase - Norwich Sprowston
Thank you for your feedback
Easy quick service very happy
December 23, 2023
Reply from Homebase - Norwich Sprowston
Thank you for your feedback
So easy to click and collect.
December 6, 2023
Reply from Homebase - Norwich Sprowston
Hi Michael,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Norwich Sprowston
Hi customer,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Swift postage and great product.
December 1, 2023
Reply from Homebase - Norwich Sprowston
Hi Paul,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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