I bought a drill this morning and realised that I had got the wrong model. So I popped back a few hours later to swap. Now I know they don't exist as such ( becoming a range ) but they wouldn... See more
Location
Switch locationUnit 2, Stamford Retail Park, Ryhall Road, PE9 1XT Stamford, Lincolnshire, GB
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See what reviewers are saying
Robyn at the Stamford store has been really great in putting together our somewhat awkward new kitchen/utility room. After a site visit for measurements etc she created a visual for discussion in stor... See more
I went into store yesterday and the Christmas lights I wanted were sold out, It's the administration sale, and I enquired about buying the display ones. A delivery had come in and Vickie kind... See more
Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were long... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Stamford
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT, Stamford, Lincolnshire, United Kingdom
- 0345 640 7253
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Replied to 47% of negative reviews
Typically replies within 2 weeks
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Ordered online with click and collect.
Ordered online with click and collect, the heavy item was bought to us on a trolly, wheeled out and helped to fit it into the car, brill, you don't get that at other diy chains.
HOMEBASE BBQ WAS SCRATCHED AND DENTED.
HOMEBASE BBQ WAS SCRATCHED AND DENTED.
HAD TO DO A 60 MILE ROUND TRIP BACK TO THE STORE. THEN ONLY OFFERED A £30 DISCOUNT.
THE MANAGER WOULDN'T EVEN COME DOWN FROM HER IVORY TOWER TO LOOK AT IT OR SPEAK TO ME.
DISGUSTING !

Reply from Homebase - Stamford
Shopping that was fun
Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were longer than hoped so we got somebody to pick the package up for us.
Always nice and tidy staff always happy…
Always nice and tidy staff always happy to help found what I need really easily
As always great service when picking up…
As always great service when picking up my click and collect items
Helpful staff and good price offer.
My son
My son, daughter and I went to homebase in Stamford Lincolnshire this morning for bark to put on garden but wasn't any outside so my daughter checked on website they had 68 in stock, my daughter then went up to the assistant manager and said there were some in stock but he said the same thing again. So we went to a lovely lady called Lorraine she said there were 68 in stock and went to see, few minutes later she returned to us with bag of bark. 100% to Lorraine 0% to assistant manager

Reply from Homebase - Stamford
I was extremely disappointed when I…
I was extremely disappointed when I arrived at stamford store to collect my order , as the order clearly stated by one get one free. I go to morrisons I buy one I do get one free yet I was told I had to buy 2 to get one free . That makes no sense at all . When the lettered offer was clear buy one get one free . And the attitude of the lady awful....so I left with only one 5l Plymouth grey sandex masonry paint I wont use homebase I don't trust them

Reply from Homebase - Stamford
In the past I have brought items and…
In the past I have brought items and not had them delivered on time and although this item was in store pick up it was ready within the hour any the staff were 100% helpful 😁👍🏻
Excellent Customer Service
Connie was absolutely brilliant and such a help! Very knowledgeable and excellent customer service .
Stamford branch staff are great
The staff in the Stamford branch are always so amazing. Professional, friendly, effecient. I chose to use Homebase because of the service from the great people in this branch.
Excellent service and ready on time
Excellent service and ready on time
Helpful & friendly staff
Order ready to collect very promptly
Order ready to collect very promptly
Easy to order from the website
Easy to order from the website. Received a confirmation text and click and collect was ready.
So easy our order was ready to collect
So easy our order was ready to collect
We had a problem with our post code not…
We had a problem with our post code not tallying with our address. It seems the problem was with the delivery. Homebase sorted it out promptly.
The staff in the Stamford store are kind and helpful
The staff in the Stamford store are always super kind, friendly, and helpful. I heard one of the ladies on the check point speaking to an elderly customer who had lost her husband, she was really kind and told the lady that she’d always be happy to chat with her.
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