Homebase - Stamford Reviews 

100
TrustScore 4.5 out of 5

4.4

Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT Stamford, Lincolnshire, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I bought a drill this morning and realised that I had got the wrong model. So I popped back a few hours later to swap. Now I know they don't exist as such ( becoming a range ) but they wouldn... See more

Rated 5 out of 5 stars

Robyn at the Stamford store has been really great in putting together our somewhat awkward new kitchen/utility room. After a site visit for measurements etc she created a visual for discussion in stor... See more

Rated 5 out of 5 stars

I went into store yesterday and the Christmas lights I wanted were sold out, It's the administration sale, and I enquired about buying the display ones. A delivery had come in and Vickie kind... See more

Rated 5 out of 5 stars

Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were long... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT, Stamford, Lincolnshire, United Kingdom

  • 0345 640 7253

4.4

Excellent

TrustScore 4.5 out of 5

100 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(100)

756 reviews in the last 12 months

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Rated 2 out of 5 stars

HOMEBASE BBQ WAS SCRATCHED AND DENTED.

HOMEBASE BBQ WAS SCRATCHED AND DENTED.
HAD TO DO A 60 MILE ROUND TRIP BACK TO THE STORE. THEN ONLY OFFERED A £30 DISCOUNT.
THE MANAGER WOULDN'T EVEN COME DOWN FROM HER IVORY TOWER TO LOOK AT IT OR SPEAK TO ME.

DISGUSTING !

July 14, 2024
Homebase - Stamford logo

Reply from Homebase - Stamford

Hi Andrew,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Rated 5 out of 5 stars

Shopping that was fun

Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were longer than hoped so we got somebody to pick the package up for us.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

My son

My son, daughter and I went to homebase in Stamford Lincolnshire this morning for bark to put on garden but wasn't any outside so my daughter checked on website they had 68 in stock, my daughter then went up to the assistant manager and said there were some in stock but he said the same thing again. So we went to a lovely lady called Lorraine she said there were 68 in stock and went to see, few minutes later she returned to us with bag of bark. 100% to Lorraine 0% to assistant manager

June 27, 2024
Unprompted review
Homebase - Stamford logo

Reply from Homebase - Stamford

Hi Sharon,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Rated 1 out of 5 stars

I was extremely disappointed when I…

I was extremely disappointed when I arrived at stamford store to collect my order , as the order clearly stated by one get one free. I go to morrisons I buy one I do get one free yet I was told I had to buy 2 to get one free . That makes no sense at all . When the lettered offer was clear buy one get one free . And the attitude of the lady awful....so I left with only one 5l Plymouth grey sandex masonry paint I wont use homebase I don't trust them

June 25, 2024
Unprompted review
Homebase - Stamford logo

Reply from Homebase - Stamford

Hi Mr Tennant,
We're sorry to let you down on this occasion.
This has been passed to our escalations team to reach out to you.
Many Thanks
Team Homebase

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