I bought a drill this morning and realised that I had got the wrong model. So I popped back a few hours later to swap. Now I know they don't exist as such ( becoming a range ) but they wouldn... See more
Location
Switch locationUnit 2, Stamford Retail Park, Ryhall Road, PE9 1XT Stamford, Lincolnshire, GB
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See what reviewers are saying
Robyn at the Stamford store has been really great in putting together our somewhat awkward new kitchen/utility room. After a site visit for measurements etc she created a visual for discussion in stor... See more
I went into store yesterday and the Christmas lights I wanted were sold out, It's the administration sale, and I enquired about buying the display ones. A delivery had come in and Vickie kind... See more
Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were long... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Stamford
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT, Stamford, Lincolnshire, United Kingdom
- 0345 640 7253
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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The Assistant on the till was excellent
The Assistant on the till was excellent, the only way to describe it. Sge pointed out that I was one of the first people to spot a multibuy deal.
There was a small price error with one of the tickets which she quickly sorted for us.
Brilliant service.
Then as we left she was arranging for the error to be corrected.
Great asset to your store
Operator 234651 on receipt
Excellent service
Had ordered and paid for wall tiles. Over ordered so returned 3 boxes and Nicky cashier dealt with refund straightaway with no hassle.
Great place and way to shop
Very easy and user friendly to order online and collect our new lawnmower. Even got help lifting in car and very kind gentleman reminded me about purchasing oil for the new mower, all and all great experience.
Clive H
Paint guidance
Very helpful in store with my indecisiveness. Offered some great advice & guidance.
The assistant helped me by getting my…
The assistant helped me by getting my item and loading it into the car
Generosity of store
I went into the Stamford store to enquire if they had some pebbles that I could buy to use with my SEND children in a project they were doing. Nicky was really helpful and took me into the garden centre section. She found some pebbles that she thought might be useful. They were perfect. When I got to the till, after speaking to her manager,she allowed me to have the pebbles free of charge. Thank you so much. My group of children will enjoy making their creations from them.
Quick and easy, support staff
The click and collect service was easy enough to use. The staff in store were super pleasant when I came to collect
Lovely lady went over and above to help…
Lovely lady went over and above to help us. Need to clone her so there are more like her!
Very good service fast delivery time i…
Very good service fast delivery time i am more than happy with the service received
Bathroom cabinet looks good four stars…
Bathroom cabinet looks good four stars as we haven't put it up but bathstore homebase items appear good quality as we have bought a new sink pedestal and mono taps from them previously and the look amazing
We've been planning our kitchen with…Robyn. Huge thanks
We've been planning our kitchen with Robyn for the past 3 years. And having one have installed last year we've now got round to ordering the remainder. With every step Robyn has been patient and very helpful. Remembering us like we were her only clients.
quick and easy
walked in, asked assistant where to collect, collected, walked out
Really easy!

Reply from Homebase - Stamford
The Friendle helpful staffstaff particularly,they were…
The staff particularly,they were excellent,friendly ,efficient and smart
My item were there waiting for me,no waiting,no hassle
We chatted about other Xmas products
It was my first click and collect and I was impressed 5*

Reply from Homebase - Stamford
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