Homebase - Tiverton Reviews 

153
TrustScore 4.5 out of 5

4.5

Lowman Way, EX16 6SR Tiverton, Devon, GB


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Rated 5 out of 5 stars

Homebase Tiverton. Excellent service as usual. The whole staff are so welcoming, helpful and knowledgable. Whenever we visit we are greeted by lots of smiles and sales people ready to offer advice and... See more

Rated 4 out of 5 stars

Mel was helpful with my customer service experience! After seeking advice from a colleague, Mel was able to price match the offer that was online and had appreciated why I had asked the question, as I... See more

Rated 5 out of 5 stars

We went in to find a tap to match our sink. We had looked at different options elsewhere but couldn't find the right tap. Amy in the kitchen department was incredibly informative in helping us choos... See more

Rated 2 out of 5 stars

Ordered an item for delivery to my local store (Tiverton) as it was not in stock. I was advised that it was available for collection but the assistant and another called in to help couldn’t find my or... See more

Company replied


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Lowman Way, EX16 6SR, Tiverton, Devon, United Kingdom

  • 0345 640 7226

4.5

Excellent

TrustScore 4.5 out of 5

153 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(153)

749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service with a smile 😃

Went to Homebase today and I was served by Yvonne she was very friendly, helpful and all with a smile! It is staff like this that makes customers come back again and again. Gail

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

The service here is brilliant

The service here is brilliant. The staff are polite and very helpful. They took the time to explain possible solutions to my plumbing issues. I'd like to mention a guy called Jon was very helpful loading bags of cement into my car. All round great experience.

October 5, 2024
Unprompted review
Rated 2 out of 5 stars

poor knowledge about online order went…

poor knowledge about online order went to pick up could not find drove home got call to say order had been found had to drive back to pick up wasted a lot of time

September 29, 2024
Homebase - Tiverton logo

Reply from Homebase - Tiverton

Hi colin,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Rated 5 out of 5 stars

Even in this awful weather today

Even in this awful weather today, the staff at Tiverton were so friendly and helpful. Great advice given and even had goods taken to my car by the manager today. Always a pleasure to visit this store.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always! The managers and staff are always on hand to help with anything i need, always enjoy shopping here! Thanks guy and continue the hard work!! 😉👍🏻

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, visited my local Homebase store and was given exceptional customer care left happy and satisfied

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good range of stock

Good range of stock, prices have come down over time to be more competitive, staff always helpful, some great discounts from time to time

September 13, 2024
Unprompted review

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