Homebase Tiverton. Excellent service as usual. The whole staff are so welcoming, helpful and knowledgable. Whenever we visit we are greeted by lots of smiles and sales people ready to offer advice and... See more
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See what reviewers are saying
Mel was helpful with my customer service experience! After seeking advice from a colleague, Mel was able to price match the offer that was online and had appreciated why I had asked the question, as I... See more
We went in to find a tap to match our sink. We had looked at different options elsewhere but couldn't find the right tap. Amy in the kitchen department was incredibly informative in helping us choos... See more
Ordered an item for delivery to my local store (Tiverton) as it was not in stock. I was advised that it was available for collection but the assistant and another called in to help couldn’t find my or... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Tiverton
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Lowman Way, EX16 6SR, Tiverton, Devon, United Kingdom
- 0345 640 7226
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Helping hand
I visited the store in Tiverton devon was really happy with the level of service I had from Steph, he helped me choose the correct compost I needed toke my through the pay point, gave advice on plants and even loaded up my car nothing was too much, will return again soon
Ordered an item for collection online
Ordered an item for collection online. Said 10 in stock. Ordered 4, within half an hour have a call from the store saying they only have 2 in stock!!! How can their stock levels be so wrong? Not happy at all. Still awaiting refund!

Reply from Homebase - Tiverton
Very helpful and smiling assistance…
Very helpful and smiling assistance David s operator 226773
Friendly and efficient service from…
Friendly and efficient service from David S.
Ordering was easy
Ordering was easy and goods arrived quickly. Ready on trolley to take to car. Offer of help with loading would have been appreciated at 70 tears old!
Order waiting for me by paypoint
Order waiting for me by paypoint. Staff help put it in my car. Very efficient service
I have just had the best service from…
I have just had the best service from Mel and Steph at Homebase, Tiverton, Devon.
Great service with a smile 10/10. Thanks
Tiverton Homebase were extremely help…
Tiverton Homebase were extremely help finding the product we wanted and then manoeuvred it to the checkout on a trolley, put it through the till and then lifted it into our car. First rate service, thank you
After buying my paint a few days ago I…
After buying my paint a few days ago I needed to return some as I bought to much. The service was very fast and they are a very friendly bunch of staff
Special offer item ordered online for click and collect. Easily done!
Easy to order two bags of compost and have them ready and waiting in a trolley right by the doors. (Click and collect).
I needed help with ideas for my next…
I needed help with ideas for my next project and spoke to the helpful guy Lee who gave me ideas and tips on what I would need and the best products to use. Will definitely be back for the rest of my projects
Couldn’t resist in getting some of…
Couldn’t resist in getting some of those £2 crackle lights they were selling on the tills. They’ll do nicely for next year!!!
Wonderful visit
Went into Homebase to find some paint materials didn’t know what I exactly wanted to get. A gentleman called Ollie helped me out with what I needed for the different job.
Had a brilliant experience a guy named…
Had a brilliant experience a guy named Jon came up to me and asked if he could help with anything and I was confused by two paints. He explained the difference and even suggested another paint which was perfect.
Ollie from Tiverton was an absolute gem…
Ollie from Tiverton was an absolute gem and I now have everything I need to DIY!!!!!
John in Tiverton was huge help!
John in Tiverton store really went above and beyond to help us sort out a bbq! Helped explain how to put together as well as get it into the car.
Picked up a bargain BBQ!!!
I had a lovely visit at my local…
I had a lovely visit at my local homebase. The staff were amazing and very helpful! I was looking for advice on paint and was kindly helped by Steph who was very patient with me and then served by Dani who was also very helpful and informed me on all the different brush types available. Overall I had an enjoyable visit and will be coming again
Why bother entering car reg number if you still fine people £100 parking for buying a kitchen?
Well i bought a lovely kitchen and as I was going to be there a while I was advised to scan the QR code so that I wouldn’t be fined if we went over the 90 mins parking restriction.
I did that and entered my registration number.
Yet I still received a £100 parking fine…not impressed…
Update: To be fair the kitchen I bought is really lovely and the in-store service was great.
The help I had with cancelling the parking fine was good too, just such a shame that G24 have such a rubbish system and send out parking fines when you have been through the correct process to register your car. Please drop G24 from managing your parking arrangements...

Reply from Homebase - Tiverton
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