Homebase - Wolverhampton Reviews 

161
TrustScore 4.5 out of 5

4.6

Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our kitchen designer Anil, was the epitome of professional and friendly at the same time. He advised us throughout the process, leading to a well chosen , well loved kitchen from the Willenhall sto... See more

Rated 5 out of 5 stars

Visited to purchase paint. Homebase colleague Sunita was excellent when assisting me in obtaining another 5 litres of paint, as only one was on the shelf and I needed two. Extremely, polite, helpful a... See more

Rated 1 out of 5 stars

Diabolical christmas sale!! Usually they have a large selection of xmas sale so i made a special trip to the wolverhampton store this morning, they hardly had any christmas stuff at all!! Like 10% to... See more

Company replied

Rated 5 out of 5 stars

We were helped in store by Caroline, who did a fantastic job. What we wanted was not available in this branch, so she contacted other stores, and we had the item put aside, awaiting collection. While... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Wolverhampton

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ, Wolverhampton, West Midlands, United Kingdom

  • 0345 640 7103

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(161)

647 reviews in the last 12 months

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Rated 5 out of 5 stars

Bathroom renovation

My outline data for my bathroom renovation was picked up & utilised effectively using your planner. During my visit/consultation we were able to progress it further & finalise a layout & supply. Throughout the process Farak was extremely helpful & knowledgable. He made the whole process a success with his professional & personable interactions with me.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for watering the reduced plants just because they reduce doesn't mean we have to have them dead

I pop into this store but as IM always left feeling saddened by the plants left almost to dead before they are reduced but I decided to take a chance and go in and
I'm glad I did I noticed a man it appeared to be a man but it was actually a lady who was taking the time and effort to clean up water the plants cotton back so whoever buys them at a reduced rate just might be saving a plant and it might actually thrive and grow which is the whole point A lot of people don't have a lot of money at this time like me I actually love plants and can't afford a lot so when I can find a bargain it makes me smile However when you just take the time to just water them it makes a big difference and cut in them back makes them even bigger difference so I just would like to say thank you Sarah for taking that time even though she's probably not recognised as a valid member of staff she was very helpful And I had a welcoming visit for a change didn't leave feeling like plants are dead they re going in the bin Such a shame Which is what I often feel however the plants that she managed to save by watering them just might have a chance and that's the whole point It's nice to know that somebody actually takes their job seriously but also has a caring inside to plants great😊🌱

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service provided by Chris

Amazing service provided by Chris. Gave me some great advice and is really knowledgeable about his products. Took time to help me and nothing was too much trouble and just an all round nice guy.

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Super service

I was looking for paint and was served by Caroline who helped me above and behind. Very helpful and understanding, nice very nice lady.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and kind staff

We bought laundry from homebase and all staff are really good and helpful especially Faruoq, he helped us a lot finding what we need at a very affordable price and we will 100% recommend:)

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy service

Fantastic speed of getting product ready to collect. Speedy service when in store to collect.

September 3, 2024
Unprompted review
Rated 3 out of 5 stars

Missing or incorrect prices

Ordered garden stepping stones. Most already had scuffed surfaces. Picked up a small fence item with display price £3. Came up as £12 on till. Server said it must have on display in the wrong place! Suggest prices should be displayed clearly and correctly for items on display as price you see should be the price you pay.

August 31, 2024
Unprompted review
Homebase - Wolverhampton logo

Reply from Homebase - Wolverhampton

Hi​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Rated 5 out of 5 stars

Wolverhampton - Farak

I would like to thanks Farak who works at Wolverhampton Homebase.

When I arrived, Farak told me I had booked the wrong day for my bathroom consultation, which I was obviously my mistake.

Nevertheless, Farak was still able to talk me through everything I needed and he placed the order in no time at all.

Many thanks

August 13, 2024
Unprompted review
Rated 4 out of 5 stars

Super service for click and collect and a purchase

Superb service from Sonita at the Wolverhampton store on 14/08/2024. She greeted me and was helpful, polite and professional throughout the interaction. Thank you 😊. You are a credit to your company and I wish you all the best.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

We were helped in store by Caroline

We were helped in store by Caroline, who did a fantastic job. What we wanted was not available in this branch, so she contacted other stores, and we had the item put aside, awaiting collection. While shopping for other items she was constantly asking other customers if they needed help. We found that she and other staff in this store were very friendly and approachable

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Placed an order online

Placed an order online, went to the store and was out in less than 5 minutes great friendly staff offered to help me take my vanity unit and sink to the car

August 13, 2024
Unprompted review

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