Regent Home of Sewing Reviews 

218
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is my favourite shop. The staff are always so helpful and friendly. And the choice of materials, well there is something for everyone

Rated 5 out of 5 stars

Fantastic service Jon was really helpful. My machine arrived 24 hours after I’d ordered it. Great machine at a great price. I will definitely be recommending this shop to my sewing friends

Rated 5 out of 5 stars

I had my Brother sewing/embroidery machine serviced recently and I couldn't be happier with the service. The staff were personable and friendly, the work was completed in a timely manner, for a very... See more

Rated 4 out of 5 stars

Very helpful staff. Fabric a good value for money. Large selection of haberdashery. Come the day I finish my fabric stash or need something different I’d shop here again.

Company details

  1. Sewing Machine Store
  2. Embroidery Shop
  3. Fabric Store
  4. Haberdashery
  5. Sewing Machine Repair Service
  6. Sewing Shop

Written by the company

Trading Over 60 Years, we're a 3rd generation family business based in Ilford Essex, on the cusp of east London. Starting from humble beginnings as a one man engineer, servicing industrial sewing machines in factory's, grown to the - 'home of all your sewing needs'. We pride ourselves on offering high quality customer service, with an in depth product knowledge, new technology, old fashioned values! ​ We sell sewing machines of all types, both industrial & domestic from leading brands Babylock, Bernette, Bernina, Brother, Elna, Husqvarna Viking, Jack, Janome, Juki, Pfaff, with display models for you to come in and try, and 100's of machines in stock. As well as overlockers, coverstitch machines, embroidery machines including multi needle embroidery machines, sewing machine accessories & supplies, sewing furniture such as horn cabinets. ​ We service & repair domestic machines of all brands in our purpose built workshops, with industrial machines carried out on site. ​ We stock fabrics for all occasions; craft, patchwork & quilting, bridal & special occasion, wools & suitings, laces, curtains & blinds. We also have all the haberdashery, knitting yarn, trimmings, buttons & other accessories to go with your creations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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4.8

All reviews

(218)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Xj1upgrade

First time I bought from home of sewing did so because they were cheaper then anywhere else. Upgrade package was the same as from anywhere else really was a no brainier. Package was with me within 2 days as promised. No doubt I will buy from them again.

August 27, 2024
Rated 5 out of 5 stars

Top rate service

I placed my order but unfortunatly forgot to add a promotion code. I then phoned Regent Home of Sewing and explained to Keith, who resolved the problem for me. I have recieved my goods in good time and beautifully packed. I will definatly shop again with this supplier.

August 23, 2024
Rated 5 out of 5 stars

I am so excited with my recent purchase…

I am so excited with my recent purchase at Regent Home of Sewing in Ilford. I’ve found a very professional and enthusiastic staff, giving me the best advice according to my needs and requirements. I knew that they can provide me the best knowledge about sewing machines as per this business is on place for ages. Very trustable company and very amicable service. Excellent!!

August 3, 2024
Rated 5 out of 5 stars

Highly recommend this shop!

I discovered this shop while looking for a place to service my sewing machine, and I'm so glad I did. From the moment I called to inquire about charges, I could tell this place was different.

The customer service is exceptional, and the staff are genuinely passionate and knowledgeable about their work. As someone who isn’t a professional seamstress, I appreciated how welcoming and helpful everyone was—they made sure I had all the information I needed without making me feel judged or out of place.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

It was a very special experience to buy…

It was a very special experience to buy from this business. Jon took every trouble to talk me through my requirements for my new overlocker. I bought it over the phone in the afternoon and just before 7pm he arrived and set it up for me! He showed me how to thread it and went through various options and tips with me. He even made an adjustment to my Bernina sewing machine and took away my old overlocker to overhaul it. I would thoroughly recomment this lovely family-pwned establishment.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous!

The communication of an out of stock item I ordered was very quick. They fulfilled my request of possibly matching plain fabrics with the fabrics I'd ordered as the jelly roll was not available.

July 16, 2024
Rated 5 out of 5 stars

Came into regent on Monday the 1st of…

Came into regent on Monday the 1st of July and bought a sewing machine the whole experience was absolutely fantastic the service just everything they were so helpful especially John old fashioned service that is near on impossible to get I would advise anyone looking to buy anything connected with haberdashery machines or accessories give this shop a look in I guarantee you will not be disappointed truly well worth it in every sense from Michael S

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I have an amazing little gem used this shop for many years…

I have used this shop for many years now . The knowledge and service is incredible. I have never been pushed into a purchase by any member of their staff . John who deals with the sewing machines is one of the kindest and nicest people I’ve ever met. His demeanour and personality are second to none .

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great, excellent service. Thanks.

April 18, 2024
Regent Home of Sewing logo

Reply from Regent Home of Sewing

Thank you for your super 5* review, we are so pleased you are happy with our service. Thank you for your business and support from all the team at Regent Home of Sewing.

Rated 5 out of 5 stars

Keith and the Team are excellent

Keith and the Team are excellent. I am man who was nervous to enter the world of sewing, however I bought my first sewing machine here and it was the right decision. Very detailed and comprehensive service. Thank you! 5 stars

April 13, 2024
Unprompted review
Regent Home of Sewing logo

Reply from Regent Home of Sewing

Thank you for your wonderful 5* review and for taking the time to visit our store and your appreciation for knowledge. We hope you are now non-stop sewing! Thank you for your business and support from all the team at Regent Home of Sewing.

Rated 5 out of 5 stars

great for craft

April 8, 2024
Regent Home of Sewing logo

Reply from Regent Home of Sewing

Thank you for your super 5* review and thank you for your business and support from all the team at Regent Home of Sewing.

Rated 5 out of 5 stars

Good quality fabric.

Good quality fabric.
Lovely print.
Great price.
Better than described.
Arrived well packaged and within the expected timeframe.
Very satisfied.
Highly recommend this seller 😊

March 4, 2024
Rated 5 out of 5 stars

Customer service is brilliant

Customer service is brilliant, providing a relaxed, friendly and helpful advice. Regents have a wide range of products. It is quite easy to spend hours there.

At my recent visit they diagnosed the problem with my sewing machine within minutes of arriving and provided advice on what to do in the future.

I have always without reservation recommend Regents for anyone's sewing needs.

March 9, 2024
Unprompted review

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