Homesealed Reviews 

648
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally friendly and professional, stating that they work efficiently and always leave homes completely clean and spotless after finishing the job. Consumers also appreciate the excellent quality of the products, mentioning that the new windows and doors successfully improve heat retention and modernise the property. However, some customers also experienced occasional issues regarding poor communication from the office, unexpected organization errors, or minor installation delays. A few reviewers additionally mentioned concerns about pushy sales tactics or specific maintenance problems requiring subsequent follow-up visits and repairs.

What people talk about most

Service

Clients share positive opinions on service, noting that installation teams are professional, friendly, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting that installers and fitters were... See more

Product

Reviewers highlight ambiguous aspects of product satisfaction, as many consumers praise the great windows and... See more

Quality

Users describe positive interactions with quality, noting that the finished product is fantastic and the... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful representatives... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt bit let down at beginning of consult correspondence wasn't great. Once I was assured everything went smoothly. The guys who fitted windows (Mark, Craig) were great. Experienced tidy friendly. Not... See more

Company replied

Rated 4 out of 5 stars

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were ale... See more

Company replied

Rated 4 out of 5 stars

From the start they were very informative and eager to get the job done quickly in whatever time suited myself and were very flexible with dates. The workers that came to fit the windows where great b... See more

Company replied

Rated 4 out of 5 stars

The salesperson that came to do the quote was a bit over the top. He ended up making himself look a bit of a conman. But just as well I looked past that. Because the new windows installed have been gr... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

648 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(648)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer focused service

Excellent customer focused service. 2windows , measured, supplied and fitted with minimal fuss. Workmanship to a high standard. Has made such a difference to our home

February 18, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Stephen, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

From the start they were very…

From the start they were very informative and eager to get the job done quickly in whatever time suited myself and were very flexible with dates. The workers that came to fit the windows where great bunch and literally never stopped from the minute they got their leaving house spotless when they left. They had a little accident with one of the window panes cracking but this was resolved very quickly, only thing I could say that wasn’t to pleased about was the way the sealant was put on outside windows it wasn’t evenly put on but the snagging boy came back down a few weeks later and sorted/tidied it up.

May 5, 2025
Unprompted review
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Reply from Homesealed

Hi there John, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

Quick and efficient

The salesperson that came to do the quote was a bit over the top. He ended up making himself look a bit of a conman. But just as well I looked past that. Because the new windows installed have been great. The crew who came to install them were very friendly and done a quick and efficient job. I would have no problem recommending Homesealed

February 18, 2026
Unprompted review
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Reply from Homesealed

Hi Stewart, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

From start to finish this company was…

From start to finish this company was amazing the guys were really friendly and kept us informed about everything that was happening I would definitely recommend this company our windows and door is perfect thanks again for the great work Peter Raeburn

May 26, 2025
Unprompted review
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Reply from Homesealed

Hi Peter, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Windows replaced in living room …

Windows replaced in living room since then no more draughts boys who fitted them were excellent and tidied everything up after they were finished

March 1, 2025
Unprompted review
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Reply from Homesealed

Hi Kenneth, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Had 8 window and 2 doors

Had 8 window and 2 doors . Fitters were
Friendly and cleaned up after the job was done. Had an issue with the front door . Phoned up someone was out the following day

June 30, 2025
Unprompted review
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Reply from Homesealed

Hi Andrea, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Delighted!

New windows fitted, the difference is unbelievable. We stay on a main road, not a sound can be heard.
Fitting team did an excellent job removing old windows, new windows installed, everything completed, no snagging required and house & garden left spotless.

Would definitely recommend.

Mrs M McQuade.

July 1, 2025
Unprompted review
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Reply from Homesealed

Hi there Mrs McQuade, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

FSG replacement

Had my FSG replaced last year and very happy with it, had a couple if wee leaks at first but the guys came back out and sorted it, no issues since. Very happy with the customer service received. 😊

August 1, 2025
Unprompted review
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Reply from Homesealed

Hi Siobhan, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

Got 2=windows replaced very happy with…

Got 2=windows replaced very happy with windows. Installation team were very professional even tidying up to a high standard before leaving

February 10, 2026
Unprompted review
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Reply from Homesealed

Hi Donald, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 1 out of 5 stars

Do not do business with this company

Done an online form to see if we could qualify for a discount on some new windows. Someone came out the following night and gave a whole sales pitch for a good hour and half. I thought this would just be a 10 minute situation with someone looking at our windows and telling us how much we could get towards a discount.
Was quoted over 4k for two windows which at first didn't seem too bad as we had never done anything like this before but after talking with family we were told that it was far too much and we could get the whole house done for a price like that.
We paid a £399 'admin fee' but decided against it and requested a refund. We waited 5 days to be contacted about said refund and was told we would have to someone come out to sign forms to get the money back. Turns out the manager was sent out to us to get us to stay with them and was offered 2k for the whole place to be done after saying no twice to 2k for the two windows then 2k for the whole place.
Also calling from No caller ID at multiple times a day as well as phoning from mobile numbers. They have phoned me twice already since cancelling once thinking I was enquiring again and second was the sales guy asking to come round again.
Absolutely ridiculous customer service and no communication between anyone in any department.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality.

Excellent service and quality.
Team worked well together and did not invade our privacy at all.
From start to finish all went straight forward with friendly staff both in office and working team.
I will recommend this company to anyone looking for double glazing .

February 5, 2026
Unprompted review
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Reply from Homesealed

Hi William, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and the installers were friendly and take a lot pride in their work, completely transformed our house with beautiful windows and kept the place really clean after they left. Couldn’t have asked for better!

January 27, 2026
Unprompted review
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Reply from Homesealed

Hi Andreas, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Was very satisfied with windows fitters…

Was very satisfied with windows fitters were great done a great job standard of work was perfect very satisfied. My name Patricia Brown

February 11, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Patricia, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New double glazing windows

Had new double glazing windows installed at my home in Govan and I’m very satisfied with the work. The job was completed to a high standard, everything was left neat and tidy, and the windows have made a noticeable difference. Would definitely recommend.

February 2, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi David, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Roof

The people that did my roof were very professional

February 4, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Robert, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New double glazing windows fitted in…

New double glazing windows fitted in Bishopbriggs and I’m delighted with the results. The whole process was straightforward and stress-free, and the final finish looks excellent. Would definitely recommend to others

February 4, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Bleu, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Really happy with the double glazing…

Really happy with the double glazing work done at my home in Coatbridge. The quality of the windows is brilliant and the installation was carried out quickly and professionally. Great value for money.

January 15, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Lauren, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Double glazing windows fitted at my…

Double glazing windows fitted at my property in Rutherglen and I’m very happy with the work. The installers were punctual and tidy, and the finished result has really improved the look of the house.

February 4, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Lisa, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Had new double glazing fitted in…

Had new double glazing fitted in Clydebank and I’m delighted with the outcome. Everything was explained clearly, the fitting was done efficiently, and the windows look fantastic. A very professional service

February 4, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Catherine, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Had new double glazing windows fitted…

Had new double glazing windows fitted at my property in the West End of Glasgow and I’m really happy with the job. The work was done to a high standard, everything was left tidy, and the windows have made a huge difference already. Would definitely recommend

February 5, 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Jamie, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

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