Hoppy Reviews 

291
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

None of your tradespersons were able to give a rough estimate let alone quote for mowing a lawn. In each case they requested I contact them directly, which renders your service almost pointless. Surel... See more

Company replied

Rated 1 out of 5 stars

After 3 week 2300 paid for a bathroom that Doesn't work no toilet flushes no shower because no pressure everything has to come out and it cost 3800 pounds to restore and do it all o... See more

Company replied

Rated 4 out of 5 stars

Hoppy is a brilliant idea sadly for me I didn’t get my wood floor fitted as the guy who got in touch didn’t do re fits but that hasn’t really put me off . The idea of all workmen being vetted is highl... See more

Company replied

Rated 5 out of 5 stars

I really love this idea of an umbrella organisation into which a job is posted, and available skilled men respond. I had my job completed literally within 2 hours of my posting it!! The chaps who... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

Hoppy is the new home management site, providing access to the widest range of utility, broadband/TV and mobile deals as well as the option to book a tradesperson for any job around the home. Hoppy cleverly keeps track of household to-do lists with helpful reminders; a central hub to manage your home. Organising everything; saving you time and money doing it.


Contact info

2.8

Average

TrustScore 3 out of 5

291 reviews

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2.8

All reviews

(291)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hesitation in recommending.

No hesitation in recommending.
First class service.
Will use again.

December 19, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Robert for the review! Pleased to hear you had a great experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

great service very helpful

December 19, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review! Pleased to hear you had a great experience using Hoppy.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Quick responses and quotes which were…

Quick responses and quotes which were reasonable. The workman arrived promptly and the standard of work was excellent. Payment was hassle free since he texted bank details for a payment transfer. He did not email receipt as requested but I have my bank records so will still award five stars.

December 19, 2019
Unprompted review
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Reply from Hoppy

Thanks for the review Keith! Really glad you had an excellent experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 4 out of 5 stars

Straightforward process in changing…

Straightforward process in changing supplier.

December 18, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review Stephen! Really pleased to hear you have found switching energy straightforward using Hoppy.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Really good happy with the job

December 18, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review Jennifer! Pleased to hear you have had a good experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Excellent job!

Excellent job, did some extras also. Would definitely recommend and use myself again.

December 18, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review Simon! Really pleased to hear you would recommend Hoppy.

Kind Regards,

Jonathan
Team Hoppy

Rated 1 out of 5 stars

pointless posting my advert

I've had no quotes or messages off noone regarding my window considering I mentioned that I'm a woman Home alone and need it replacing asap
I'm not happy at all with customer Service with holly at all
thanks for nothing really

December 18, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Hi Joanne,

Thanks for your review and we're really sorry to hear you've not been contacted. Please get in touch as our customer services team are on hand and ready to help - if you could send an email to support@hoppy.co.uk we will investigate this further for you.

Kind regards,

Jonathan
Team Hoppy

Rated 1 out of 5 stars

no response

no contacts from this site
not much use

December 16, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Hi Ken,

Thanks for your review and we're sorry to hear you've not been contacted. Our customer services team are on hand and ready to help - if you could send an email to support@hoppy.co.uk we will happily look into this further for you.

Kind regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

have not received confirmation from…

have not received confirmation from Scottish power as promised

December 13, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Hi Anthony,

Thanks for your review and we're sorry to hear you've not received confirmation. Our customer services team are on hand and ready to help - if you could send an email to support@hoppy.co.uk we will happily look into this further for you.

Kind regards,

Jonathan
Team Hoppy

Rated 1 out of 5 stars

Wouldnt trust

This company obtained my details fraudulently and attempted to switch energy providers without consent. In light of an “investigation” they have decided to blame another company which is ridiculous. A very frustrating situation!

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Dear Sep,

We are so sorry to hear that your details have been used without your consent to switch energy providers. Following your initial message to our customer services team, we did ensure that the switch was cancelled immediately as well as launched an investigation into how the switch occurred.

We replied yesterday to explain that your details had been used via a cashback website (likely by someone who was trying to receive an incentive for switching energy). This was not intended to blame another company, but rather to explain the journey so you would understand how and why the fraudulent switch occurred.

We are continuing to investigate with the cashback website and keep you updated. Should you have any further questions or concerns please do email support@hoppy.co.uk and we will do all we can to assist.

In the meantime please accept our sincere apologies for the inconvenience this has caused.

Kind regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

a great place to find who you need quickly

a great place to find who you need had 3 people contact me within the hr and accepted one of them to put a flat pack bed together nxt day

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Stuart for the review! Glad to hear you have had a great experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Rendering Repairs

Very professional excellent work by Charlie Evans. I would have no hesitation in recommending him. Would most certainly use his again.

Mrs Rooney
Liverpool

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review! Really pleased to hear you have had an excellent experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Brilliant

Brilliant. Got call from contractor within an hour

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Louise for the review! Pleased to hear you had a brilliant experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

Needed a plumber.

Needed a plumber at short notice signed up and had a quote which I’d accepted within half and hour of posting my job. My job was completed that afternoon.

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Stephen for the review! Pleased to hear we were able to help promptly.

Kind Regards,

Jonathan
Team Hoppy

Rated 4 out of 5 stars

Was easy to fill in details for help…

Was easy to fill in details for help and had a reply so quickly by a plumber who was so polite and really knew what he was doing. Would be more than happy to use website again

December 11, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Helen for the review! Pleased to hear you had a good experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

The plumber quickly responded to my…

The plumber quickly responded to my urgent request to fix a leaking boiler. He went and got a new part and fixed it. Work was completed very reasonable priced and the boss Shane and both plumbers who attended were friendly and professional.
I have got their number in my phone and have no hesitation recommending them.

December 4, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Jan for the review! Really glad we were able to help sort out your problem quickly!

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

I really love this idea of an umbrella…

I really love this idea of an umbrella organisation into which a job is posted, and available skilled men respond. I had my job completed literally within 2 hours of my posting it!!

The chaps who responded (CJS), were prompt, polite, professional, and tidy. Great job guys, thank you so much :-)

December 4, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review! Really glad that you like what we do and had an excellent experience using Hoppy Trades.

Kind Regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

The contractor for the basic garden…

The contractor for the basic garden tidy up and removal of garden waste, contacted us within an hour and arranged to visit later that morning and cost the job. A price was agreed and the work carried out within an hour to a high standard. First class all around!

December 4, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks for the review! Really pleased to hear you had a great experience using Hoppy Trades!

Kind Regards,

Jonathan
Team Hoppy

Rated 1 out of 5 stars

Not as responsive as my builder or…

Not as responsive as my builder or check a trade. Seems like there is no support when needed and I still don't have a tradesman!

December 4, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Hi Mark,

Thanks for your review and we're sorry to hear you're disappointed with Hoppy's service. Our customer services team are on hand and ready to help - if you could send an email to support@hoppy.co.uk we will happily look into this further for you.

Kind regards,

Jonathan
Team Hoppy

Rated 5 out of 5 stars

The guy was there on time and the job…

The guy was there on time and the job is done well.Am satisfy and happy.

November 27, 2019
Unprompted review
Hoppy logo

Reply from Hoppy

Thanks Aminata for the review! Really glad you are happy after using Hoppy Trades!

Kind Regards,

Jonathan
Team Hoppy

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