Always prompt, reliable. They came back to double check what the plumber thought wasn’t correct - it was, it was just something the plumber couldn’t know about the electricity supplier phases. Their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the 3 phase main fuse in my meter box melted on the late evening of Monday I contacted Hornsby Electric about my problem and the contact person advise me to report the issue with Ausgrid. Ausgr... See more
Company replied
I have been using Hornsby Electric since 2010. Over that time they have seen me through two major power board replacements and continue to be my go-to company for all electrical work.... See more
Company replied
Simply, the people. Caroline’ bubbly personality on the phone first up, then Claude visiting to scope the works and establish our ideas were doable. Then Jason completing the works with a great leve... See more
Company replied
Company details
- Electrician
- Antenna Service
- Electric Vehicle Charging Station
- Electrical Equipment Supplier
- Electrical Installation Service
- Phone and Internet Service
Written by the company
We're local electricians in Hornsby that offer quality electrical solutions with exceptional customer service to households and businesses throughout the North Shore, Hills District and surrounds for over 60 years. Our team of licensed and local electricians are hand-picked to uphold the exceptional customer service we are renowned for. Hornsby Electric carries out all types of electrical work for residences, businesses and strata managers. We are also level 2 Electricians. Our residential and strata services include rewiring, phone and data cabling, NBN cabling, fault finding and repairs, power points installations, energy-efficient LED lighting, electrical safety, switchboard upgrades, rewiring, smoke alarms, electrical safety switch protection, sub-mains and circuits, ceiling and exhaust fan installations, electrical hot water repairs, outdoor lighting and FREE home safety checks Our Level 2 electrical services include installing private power poles; connecting power to the premises via either overhead or underground supply, provide power upgrades, disconnects/reconnects, relocating switchboards and/or mains, upgrades including 3-phase and temporary builders supply. At Hornsby Electric we have customer satisfaction as a our top priority. Our team of local Electricians will leave your premises clean and tidy. They wear covers on their boots and use drop sheets and will clean up any mess made. We will leave your home just as clean, if not cleaner than it was before we got there. We offer 100% workmanship guarantee on all our work, for your peace of mind.
Contact info
3 Burra Cl, Mount Colah , 2079, Hornsby, Australia
- (02) 9477 2550
- www.hornsbyelectric.com.au
4.7
Excellent
564 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The electrician who attended was…
The electrician who attended was friendly. He was very thorough in diagnosising the fault and fixing our issue. Thanks!
March 5, 2026
Reply from Hornsby Electric
So pleased to have helped you with the fault finding issue at your home Wendy. Please reach out any time you need a truly local electrician you can trust again in the future. From the Hornsby Electric team
Service was excellent and I will call…
Service was excellent and I will call the company again when I need electrical work
March 31, 2026
Reply from Hornsby Electric
We truly appreciate your kind words. Thank you for trusting us with your electrical work. We look forward to assisting you again whenever needed.
From the Hornsby Electric team.
Did a variety of jobs well
March 31, 2026
Reply from Hornsby Electric
Thanks David! Happy to have helped! From the Hornsby Electric team
Timing
The timing was a little difficult but you worked around the time to suit the customer.
The boys cleaned up and left the place as it was. Also another small job was attended to without a issue.
Thank You
March 5, 2026
Reply from Hornsby Electric
Thanks so much for your kind review! We really appreciate your feedback and are always happy to help.
From David, Cassandra & the Hornsby Electric team
Fantastic as always
Fantastic as always. Fabulous communication and punctual and respectful.
March 5, 2026
Reply from Hornsby Electric
We truly appreciate your review, thank you! Great to hear you had a positive experience. We will be here to help when you need a local electrician you can trust again in the future.
From all of us at Hornsby Electric.
Reacted to my request and electrician…
Reacted to my request and electrician was at my house next morning. Very efficient service and communication, job was completed with no fuss.
My recommendation is excellent for service.
Terry W
March 5, 2026
Reply from Hornsby Electric
Thanks for your wonderful words! We’re always here to help whenever you need us.
From David, Cas & team at Hornsby Electric
Very helpful and informative
Very helpful and informative . Positive experience would get them back when we need again. Thank you Ken and Andrew
February 24, 2026
Reply from Hornsby Electric
Thank you for the great review John! We really appreciate your support and look forward to helping again in the future. From all the team at Hornsby Electric
Prompt response to urgent need
Prompt response to urgent need. Knowledgeable and courteous expert attended and was able to solve unusual problem on the spot and deal with another minor issue while here. Remarkably modest fee.
February 18, 2026
Reply from Hornsby Electric
Thanks so much for your kind review! We really appreciate you taking the time to share your experience, and we’re glad we could help. If you ever need anything in the future, we’re always here. From all the team at Hornsby Electric
Reply from Hornsby Electric
Amazing! Thank you for the wonderful feedback! It means a lot to us to hear you had a positive experience. Don’t hesitate to reach out if we can assist again down the track.
One pf the main 80 amp fuse melted
One of the 3 phase main fuse in my meter box melted on the late evening of Monday I contacted Hornsby Electric about my problem and the contact person advise me to report the issue with Ausgrid. Ausgrid came out the same night and secure and made safe my meter box. Hornsby Electric responded to my problem the next morning and replace faulty fuse.
February 10, 2026
Reply from Hornsby Electric
Thanks for taking the time to leave such a great review on our level 2 electrical services! We’re glad we could assist and make the process with Ausgrid easy for you. Always here to help whenever you need reliable electrical work.
From David, Cas & the Hornsby Electric team
Excellent and efficient service
Hornsby Electric hung 2 chandeliers in my house, including threading all the crystals as part of Edwardian style chandeliers.
February 6, 2026
Reply from Hornsby Electric
Thank you for your kind feedback! We’re proud to be truly local electricians you can trust, and it’s great to know we delivered a service you were happy with. We appreciate your support.
Easy Peasy
Super easy to arrange and to communicate with. Kept me informed with arrival times and completed the job quickly. Friendly service too!
February 5, 2026
Reply from Hornsby Electric
Thanks so much for your review! We’re glad we could help and really appreciate your support. As truly local electricians you can trust, we’re always here whenever you need us. From all the team at Hornsby Electric
Prompt service.
January 28, 2026
Reply from Hornsby Electric
Thanks for sharing, we appreciate the good review! From the Hornsby Electric team.
Strongly recommend
Hornsby Electric has always attended promptly and as promised. Their personnel are courteous and professional. I strongly recommend Hornsby Electric.
January 29, 2026
Reply from Hornsby Electric
Hi John, thank you so much for the thoughtful and kind review of our team and serivce. Very much appreciated! From all the team at Hornsby Electric
thanx for your help
came prepared was able to complete job in one visit. staff friendly.
January 28, 2026
Reply from Hornsby Electric
You are welcome and thank you for the lovely feedback. Happy to help anytime you need us again. From all the team at Hornsby Electric
The electrician stuck to the job until…
The electrician stuck to the job until he found the problem and fixed it.
January 21, 2026
Reply from Hornsby Electric
Great feedback, thanks for sharing. Please let us know next time you need a local electrician you can trust with your home electrical needs. From the Hornsby Electric team.
Very good service
Very good service, but prices are prohibitive. Have been long term customers of M.E.Ward and prices were much more reasonable
January 21, 2026
Reply from Hornsby Electric
Thanks for the terrific feedback on our service and team. We regularly do a competitive review of our pricing and feel confident it is on par but always welcome the feedback from our loyal customers. From all the team at Hornsby Electric :-)
Reply from Hornsby Electric
Great to hear! From all the team at Hornsby Electric
Bathroom ceiling fan and heater installed
Did a good job on the technical work replacing a bathroom heater and fan including rewiring back to the fuse box. Could have cleaned up a bit more. Overall happy with the job ao four stars.
January 20, 2026
Reply from Hornsby Electric
Thank you for the great feedback on our service and workmanship, we really appreciate it! We always use dropsheets and clean up so will definitely share your feedback with the team and reitterate the importance of cleaning up until it is sparkling!
Efficient repair
Efficient repair. Good tidy up when completed. Nice guy to have in our house
January 8, 2026
Reply from Hornsby Electric
Thanks for the feedback regarding your recent electrical services! We are thrilled you had a positive experience and look forward to helping you again when you next need us. From all the team at Hornsby Electric.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.