Hornsby Electric Reviews 

565
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the company's promptness and reliability, noting that they arrive on time and respond quickly to issues. Many people praise the professionalism and efficiency of the service, with jobs completed effectively and to a high standard. Reviewers frequently commend the staff for being helpful, courteous, and providing excellent communication and support. Customers appreciate the team's knowledge and problem-solving skills, often finding solutions for complex or unusual electrical issues. Reviewers also frequently mention the clean and tidy work areas left behind, and many intend to use their services again for future projects.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, responsive, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the pleasant, punctual, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the 3 phase main fuse in my meter box melted on the late evening of Monday I contacted Hornsby Electric about my problem and the contact person advise me to report the issue with Ausgrid. Ausgr... See more

Company replied

Rated 5 out of 5 stars

Josh and Jon from Hornsby Electric arrived on time and installed my ceiling fan and new light switch efficiently. Josh made sure that he explained that extra work may be needed to reinforce the ceilin... See more

Rated 5 out of 5 stars

Simply, the people. Caroline’ bubbly personality on the phone first up, then Claude visiting to scope the works and establish our ideas were doable. Then Jason completing the works with a great leve... See more

Company replied

Rated 5 out of 5 stars

Always prompt, reliable. They came back to double check what the plumber thought wasn’t correct - it was, it was just something the plumber couldn’t know about the electricity supplier phases. Their... See more

Company replied


Company details

  1. Electrician
  2. Antenna Service
  3. Electric Vehicle Charging Station
  4. Electrical Equipment Supplier
  5. Electrical Installation Service
  6. Phone and Internet Service

Written by the company

We're local electricians in Hornsby that offer quality electrical solutions with exceptional customer service to households and businesses throughout the North Shore, Hills District and surrounds for over 60 years. Our team of licensed and local electricians are hand-picked to uphold the exceptional customer service we are renowned for. Hornsby Electric carries out all types of electrical work for residences, businesses and strata managers. We are also level 2 Electricians. Our residential and strata services include rewiring, phone and data cabling, NBN cabling, fault finding and repairs, power points installations, energy-efficient LED lighting, electrical safety, switchboard upgrades, rewiring, smoke alarms, electrical safety switch protection, sub-mains and circuits, ceiling and exhaust fan installations, electrical hot water repairs, outdoor lighting and FREE home safety checks Our Level 2 electrical services include installing private power poles; connecting power to the premises via either overhead or underground supply, provide power upgrades, disconnects/reconnects, relocating switchboards and/or mains, upgrades including 3-phase and temporary builders supply. At Hornsby Electric we have customer satisfaction as a our top priority. Our team of local Electricians will leave your premises clean and tidy. They wear covers on their boots and use drop sheets and will clean up any mess made. We will leave your home just as clean, if not cleaner than it was before we got there. We offer 100% workmanship guarantee on all our work, for your peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

565 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(565)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient repair

Efficient repair. Good tidy up when completed. Nice guy to have in our house

January 8, 2026
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Reply from Hornsby Electric

Thanks for the feedback regarding your recent electrical services! We are thrilled you had a positive experience and look forward to helping you again when you next need us. From all the team at Hornsby Electric.

Rated 5 out of 5 stars

Great service

They are good guys with great service. Highly recommended.

January 7, 2026
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Reply from Hornsby Electric

Amazing, thanks so much for the terrific review, we truly appreciate it! From all the team at Hornsby Electric

Rated 5 out of 5 stars

Thanks David and the team

Thanks David and the team. We have used Hornsby Electrical on two separate occasions now and found them to be prompt and helpful. A genuinely local firm with direct. Contact with the owner is a rare find and I would happily recommend them.

December 19, 2025
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Reply from Hornsby Electric

Thanks for the wonderful review, and thank you so much for recognising the fact that we are truly local and have been servicing the Hornsby and surrounding areas as a family business for many, many years! Always happy to help. From David, Cas and the team at Hornsby Electric

Rated 5 out of 5 stars

top notch electrical work by Hornsby…

top notch electrical work by Hornsby Electric, on time and great value

December 30, 2025
Unprompted review
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Reply from Hornsby Electric

Thanks so much for the terrific feedback. And we are lucky to have top notch, loyal customers like you! Look forward to helping you again in the future. From all the team at Hornsby Electric

Rated 5 out of 5 stars

The service had a very fast response…

The service had a very fast response and was friendly.

December 19, 2025
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Reply from Hornsby Electric

Great to hear, thank you so much for the good feedback, we truly appreciate it! Please let us now next time you need a local electrician you can truly trust. From Hornsby Electric

Rated 1 out of 5 stars

Untruthful about available Ceiling fan…

Untruthful about available Ceiling fan even though available in Bunnings.
Wasted 2 hours obtaining Fan from own company and charged with was an outdated model.

When it came to Payment with Mastercard would not allow to deduct amount charged for wasted time even though we entered adjusted amount on our website. Don't how they did that! Do not recommend

December 3, 2025
Rated 5 out of 5 stars

A quick fix

We appreciated Claudio's friendliness and helpfulness. He picked up the problem quickly and rectified it. Job well done.

December 2, 2025
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Reply from Hornsby Electric

Thanks for the lovely review! We really appreciate it from Claudio and all the team at Hornsby Electric

Rated 3 out of 5 stars

Fast money

Call out fee + 1hr labour, for 15mins which includes having a crap in my toilet for what was just a simple plug in of a light. Disappointing, as I like to support local.

August 4, 2025
Rated 5 out of 5 stars

Latest Review from a Customer since 2010

I have been using Hornsby Electric since 2010. Over that time they have seen me through two major power board replacements and continue to be my go-to company for all electrical work. Most recent was Claude and Byron changing my power points and a few months previous they changed the main lighting. As usual work was completed efficiently and well. David and Cassandra in the office are always extremely helpful and informative whenI consult with them It is much appreciated. I do not hesitate to recommend Hornaby Electric for your electrical issues.

November 13, 2025
Unprompted review
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Reply from Hornsby Electric

Thanks Suzan, what a legendary review! We appreciate you so much and so lucky to have such amazing loyal local customers like you. Happy to help anytime you need us, from al the team at Hornsby Electric

Rated 5 out of 5 stars

Always willing

Always willing, polite and knowledgeable

November 13, 2025
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Reply from Hornsby Electric

Thanks for the great feedback! Don't hesitate to call next time you need a truly local electrician you can trust again in the future. From the Hornsby Electric team

Rated 5 out of 5 stars

Excellent professionals!

I had Claudio and Andrew for fixing couple of things, excellent professionals!

November 18, 2025
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Reply from Hornsby Electric

So great to hear Liviu, thank you! From all the team at Hornsby Electric

Rated 5 out of 5 stars

Pendant light install

Excellent service and job done as expected.

November 18, 2025
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Reply from Hornsby Electric

Thanks Nick, happy to have helped. Please don't hesitate to call us next time you need a local electrician to help you, from the team at Hornsby Electric

Rated 5 out of 5 stars

Electric oven, induction cooktop installation

We had a new oven and cooktop installed. The electrician who came was very professional and was able to give us a quote and install the appliances the same day. Very happy with the service and appliances working perfectly.

November 16, 2025
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Reply from Hornsby Electric

Amazing to hear your feedback and really appreciate the review, thank you Helen! From the Hornsby Electric team

Rated 5 out of 5 stars

A review of an electrician. Hornsby Electrical: …

These people were skilled in connecting us properly to the electricity system when it needed upgrading and was not operating in some areas of our property. They were at the correct level of electrician for the job and not every electrician is at this level. I thank them and compliment them for their prompt response, absolute skill and honesty.

November 12, 2025
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Reply from Hornsby Electric

So happy you are satisfied with our Level 2 Electrical services connecting your home to the Ausgrid network. Thanks for the great review! Let us know next time you need a local electrician you can trust. From the team at Hornsby Electric.

Rated 5 out of 5 stars

Speedy response

Speedy response. Friendly service. Got the job done. Can’t ask for more than that!

November 12, 2025
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Reply from Hornsby Electric

Great to hear Anne, and thanks so much for taking the time to leave this great review, much appreciated! Give us a shout next time you need us, from the team at Hornsby Electric

Rated 5 out of 5 stars

The electrician came on time and…

The electrician came on time and carried out the work needed.
I would recommend him to any neighbours or friends.

November 11, 2025
Hornsby Electric logo

Reply from Hornsby Electric

Amazing thank you for supporting your local electricians, we are very grateful for the shining review! From all the team at Hornsby Electric

Rated 5 out of 5 stars

Excellent service

Excellent service

November 4, 2025
Hornsby Electric logo

Reply from Hornsby Electric

Thanks Alan, happy to have helped with your electrical needs. Call anytime, from the team at Hornsby Electric

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