One of the 3 phase main fuse in my meter box melted on the late evening of Monday I contacted Hornsby Electric about my problem and the contact person advise me to report the issue with Ausgrid. Ausgr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh and Jon from Hornsby Electric arrived on time and installed my ceiling fan and new light switch efficiently. Josh made sure that he explained that extra work may be needed to reinforce the ceilin... See more
Simply, the people. Caroline’ bubbly personality on the phone first up, then Claude visiting to scope the works and establish our ideas were doable. Then Jason completing the works with a great leve... See more
Company replied
Always prompt, reliable. They came back to double check what the plumber thought wasn’t correct - it was, it was just something the plumber couldn’t know about the electricity supplier phases. Their... See more
Company replied
Company details
- Electrician
- Antenna Service
- Electric Vehicle Charging Station
- Electrical Equipment Supplier
- Electrical Installation Service
- Phone and Internet Service
Written by the company
We're local electricians in Hornsby that offer quality electrical solutions with exceptional customer service to households and businesses throughout the North Shore, Hills District and surrounds for over 60 years. Our team of licensed and local electricians are hand-picked to uphold the exceptional customer service we are renowned for. Hornsby Electric carries out all types of electrical work for residences, businesses and strata managers. We are also level 2 Electricians. Our residential and strata services include rewiring, phone and data cabling, NBN cabling, fault finding and repairs, power points installations, energy-efficient LED lighting, electrical safety, switchboard upgrades, rewiring, smoke alarms, electrical safety switch protection, sub-mains and circuits, ceiling and exhaust fan installations, electrical hot water repairs, outdoor lighting and FREE home safety checks Our Level 2 electrical services include installing private power poles; connecting power to the premises via either overhead or underground supply, provide power upgrades, disconnects/reconnects, relocating switchboards and/or mains, upgrades including 3-phase and temporary builders supply. At Hornsby Electric we have customer satisfaction as a our top priority. Our team of local Electricians will leave your premises clean and tidy. They wear covers on their boots and use drop sheets and will clean up any mess made. We will leave your home just as clean, if not cleaner than it was before we got there. We offer 100% workmanship guarantee on all our work, for your peace of mind.
Contact info
3 Burra Cl, Mount Colah , 2079, Hornsby, Australia
- (02) 9477 2550
- www.hornsbyelectric.com.au
4.7
Excellent
565 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and friendly, no fuss, clean and tidy
Had a bunch of small jobs, on time, all done, no fuss, had all the parts on board. Efficient and friendly and took the time to explain any instructions needed
February 5, 2025
Reply from Hornsby Electric
Hi John, thank you for taking the time to leave this positive feedback - it means a lot! From all the team at Hornsby Electric.
They were very professional and worked…
They were very professional and worked on the roof in a heatwave.
December 19, 2024
Reply from Hornsby Electric
Thanks for the lovely feedback!
Sort of service you dream of
Sort of service you dream of, rocked up without an appointment, but since a small fix, (to pass car rego) they did it straight away. Charged %10 of what other people quoted, and far far less then what Mazda service charge. Cannot thank them enough, so happy to leave 5 star review.
January 10, 2025
Reply from Hornsby Electric
Thanks David for the excellent review! More than happy to have helped you and please don't hesitate to reach out again with any future electrical needs! From all the team at Hornsby Electric.
Effiecient and timely and fixed my…
Effiecient and timely and fixed my electric issue
January 17, 2025
Reply from Hornsby Electric
Great to hear, thanks a million Tim!
Professional Efficient Genuine
Competent office staff Cassandra. Our powerlines were downed by tree in storm.
Electricians turned up promptly and very professionally and efficiently reconnected supply and left area tidy. Genuine people who explained the tasks and reasons and got the job done.
January 16, 2025
Reply from Hornsby Electric
Thank you so much Kim - it is music to our ears to hear this feedback as we strive to be authentic and genuine and operate with integrity at all times. Thanks for the recognition and for leaving this feedback! We are more than happy to help you any time. From Cassandra and all the team at Hornsby Electric.
Hornsby Electrical was very responsive
Hornsby Electrical was very responsive. We were traveling in our motor home and had a 240V issue. They were happy to accommodate us into their busy schedule and repaired the issue within 1 hour. Their communication was excellent, and they explained the problem in easy-to-understand language.
Thankyou very much Jacob much appreciated.
January 9, 2025
Reply from Hornsby Electric
This is excellent feedback and so great to hear, thank you Joseph!
Really good service from Claud
Really good service from Claud, and he also found a problem with trip switches that needed sorting. Most appreciative.
January 10, 2025
Reply from Hornsby Electric
Thank you Pam, happy to have helped with your electrical issues. Please reach out if you need our services in the future. From the team at Hornsby Electric.
Old Fashioned - Honest - Service
A person (the owner) answered the phone.
Understood my issue straight away.
Resolved to have a Level 2 Electrician at my premises that afternoon after Ausgrid had completed their make good.
It happened. My freezers were back on and no food wastage.
Highly recommend. David is in my ‘go to’ contact book.
January 9, 2025
Reply from Hornsby Electric
Thank you Mike for such a wonderful, shining review of David and our team! We are so happy to have helped with your level 2 electrical needs and will be here should you have any future electrical needs - just give us a shout. Thanks again. From the whole team at Hornsby Electric.
Prompt service
Prompt service
Kept me updated regarding progress or any problems
Trustworthy
Fair & transparent pricing
January 8, 2025
Reply from Hornsby Electric
This is lovely to hear Tim, thank you! Please let us know if there is anything we can help you with in the future. From the whole team at Hornsby Electric.
Courtesy promptness and efficiency
Courtesy promptness and efficiency
from David and his team Can recommend
January 6, 2025
Reply from Hornsby Electric
Thank you George for your generous and thoughtful feedback! Very much appreciated. Happy to help with any future electrical needs you might have, from David and the team at Hornsby Electric.
Prompt Service
Early call immediately after Christmas shutdown. Two jobs were required & both handled well.
This was the first time I have used Hornsby Electric & will use them again when needed.
January 6, 2025
Reply from Hornsby Electric
Thank you so much Bob! We will be more than happy to help you with any future electrical needs when they arise. Wishing you all the best, from the Hornsby Electric team.
Reply from Hornsby Electric
Aww, thanks Debra, happy to have helped with your replacement light fittings. Please let us know if there is anything else we can help you with in the future. From the Hornsby Electric team.
Efficient and Friendly
This company responded during the pre-Christmas rush, and a tricky problem was fixed. I'm grateful, so I intend to use them again.
December 18, 2024
Reply from Hornsby Electric
Thank you so much Peter! We really appreciate the time you took to leave this feedback. Please reach out any time you need our help in the future! From the Hornsby Electric team.
Reply from Hornsby Electric
Hi Kieran, sorry to hear this. We are confident our quotes and prices are competitive and fair for the services we provide. Please feel free to get in touch with our team if you need more clarity or would like to discuss. From the Hornsby Electric team.
Very prompt and helpful.
Very prompt and helpful.
Customer very satisfied
Job well done
December 10, 2024
Reply from Hornsby Electric
Thanks a million Mark! Don't hesitate to reach out again the next time you need help with your electrical needs. From the Hornsby Electric team.
Immediate response to call for help
Cassandra returned my call immediately and Jason was there ASAP to fix my smoke alarm that had been beeping all night.
Thankyou - you saved my sanity.
December 8, 2024
Excellent service.
We have been using Hornsby Electric for many years and will continue to do so. They have always provided excellent service - punctual, reliable and professional. We recommend them for all electrical work needed.
December 3, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.