Cancelled my booking last minute due to work commitments, booking could not be cancelled and still charge us in full even though we've phoned up to cancel it or try to move it a day forward. Pathetic... See more
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Terrible and fake website. You can see on the first page:,, no service fee”, no booking fees/charge ; both lies. I have checked my bank account and after my reservation there is only one charge - fro... See more
Quite dodgy company/customer service. We booked a nice hotel with good reviews in Istanbul, Turkey included an insurance in case we want to cancel last minute. On the day of the booking, we arrived to... See more
They need to make it clearer that the 'deposit' they take is actually a booking fee that is NOT refundable. Don't book through this website - as most of their properties are available for the same or... See more
Company details
Information provided by various external sources
We're real people with a real passion for our jobs! Based in Shanghai & Dublin our team is multinational which really helps when dealing with so many customers from all over the world. We’ve got talent from China, Brazil, Columbia, Italy, Spain & Ireland and offer support in a range on languages including English, Chinese, French, German, Spanish, Italian & Portuguese. We’re from a wide variety of work backgrounds but have a wealth of experience in the travel and customer service industries. Between us we’ve travelled to Canada, Australia, Japan, Sri Lanka, Tunisia, Greece, Spain, Madrid, France, Amsterdam, Portugal and New York, to Thailand, Costa Rica, Argentina, Finland, Tahiti, Russia, Croatia, Cyprus, Belgium and Austria. As a reminder you can contact us by e mailing: customerservice@hostelbookers.com. (we'll aim to reply within 24 hours). However, if you prefer, you can call us on +44 (0)20 7406 1800 We're looking forward to hearing from you.
Contact info
52-54 High Holborn, WC1V 6RL, London, United Kingdom
- 0207 4061800
- www.hostelbookers.com
Nailed It!
Such an easy site to use! Also cheaper than all other sites (I looked through 100's).
I also liked that I could leave the page open and wasn't timed out like other websites do. Hostelbookers.com - as the title says. You've nailed it! :-)
January 7, 2016
Unprompted review
Using HostelBookers since 2010
I started using HostelBookers back in 2010 when I was gallivanting around Europe as a student and I still use it to this day to find useful information and reviews about affordable accommodation.
The booking process is really easy. Overall, no complaints or hesitations when using this site.
January 6, 2016
Unprompted review
Easy to use and great way to compare.
Easy to use and an effeciant way to compare prices and find your best option.
January 6, 2016
Unprompted review
Easy to use layout and quick overall process.
It has everything you need to book your stay; nice, uncomplicated site.
January 6, 2016
Unprompted review
Easy bookings
Easy to use hostel booking webpage with competitive prices. Recommended!
January 5, 2016
Unprompted review
Easy and simple to use
The website and company provide a service that not only is easy to navigate, but is also simple to use whilst providing lots of information on each hostel
January 5, 2016
Unprompted review
Nice Hostel
We have already been there and it was great! Clean rooms and nice decorated, so when are we going to see in your hostel again? ;) hope soon!
January 5, 2016
Unprompted review
5 star experience
Booking was simple and fast, and the best price I could find over a variety of sites. Thank you!
January 5, 2016
Unprompted review
Great experience
Hostelbookers offered me the best opinion and price the other websites.I've enjoyed.Thanks hostelbookers!! :)
January 4, 2016
Unprompted review
Fast and easy
The booking went really easy.
Hostelbookers gives a good overview and there is just a small amount required as a guarantee which is great.
January 4, 2016
Unprompted review
Best price
Only a few things to improve. I would like to be able to select check-in time and to input credentials of other people coming with me.
January 3, 2016
Unprompted review
Fast and easy!
Quick and easy! Had my booking in no time at all and with little down!!
January 3, 2016
Unprompted review
Very easy. Very Simple. Very effective
not had any bad experiences with them while booking my stay in Paris. really good and helpful website and simple to use.
January 3, 2016
Unprompted review
Great Hostel Booking Site!
HostelBookers.com is an amazing, easy to use website to book your hostel reservations online. I was only able to find empty beds for certain hostels on HostelBookers as opposed to other sites which showed no openings. For this reason and the convenience - I will use this site to book my future hostel reservations! Highly recommended.
January 3, 2016
Unprompted review
Amazing.
Hostelbooker is not the only one providing this type of service, but it definitely seems one of the best. The selection of places is always excellent and the internal system of review really help.
January 3, 2016
Unprompted review
Easy booking experience
Happy with the website, was easy to find what I wanted and a straightforward booking process!
January 3, 2016
Unprompted review
nothing to complain about
This company is great, all these whiners rating one star are really pathetic. Have you taken a look at what happens to people in this world? You should really be ashamed of your tears being shed over a god damned booking! Grow the hell up you ignorant self-absorbed first-world brats.
January 3, 2016
Unprompted review
5* Great website!!! easy to use and great offers. will use again :)
I found this website very easy to use, i like how there is a user's rating percentage for each accommodation which you can use to compare options. I also found the review section very useful with previous guests giving their honest opinion.
As said in the title i managed to land myself a great deal for our holiday and will definitely be using this site again.
*****
January 2, 2016
Unprompted review
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