House of blin com 

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Rated 1 out of 5 stars

I brought 6 chairs for £900 just under a year ago and 2 of the chairs are already broken. The first one broke in mid January and they promised to send out new legs but I’m still waiting. The second on... See more

Rated 1 out of 5 stars

Do not order!!! Court action pending... The sofa I ordered was completely different to what was received, the stool was a joke, horrendous customer service, rude, unprofessional. I have taken them... See more

Rated 5 out of 5 stars

I can’t recommend house of bling enough, we chose them after many months of consideration to design our beds rooms and our cinema wall panelling and cinema sofa beds. They sent out one of thei... See more

Rated 5 out of 5 stars

Completely impressed with our new sofas, beds and bedroom furniture, sofas are comfortable completely how we requested them and look the part too. Beds are outstanding my tv bed is perfect for... See more

Company details

  1. Bedroom Furniture Store

Written by the company

furniture done to your requirements Specialising in bespoke designs and made to measure beds and sofas


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All reviews

(265)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disheartening Experience

Really unhappy as we ordered a few items from this company this time last year. Was told if we ordered before a certain date we would have all items by Christmas. When I chased the items the lady became very confrontational with me on the phone and via messages.
The first delivery came and they were the wrong bar stools so the items were returned, then when sofa was delivered I was told my partner was supposed to be in to help and that the delivery man was a one manned team and he couldn’t do it alone. He then squeezed the new sofa through narrow door ways and scuffed the corner of the crushed velvet!
The table that matches the sofa had a huge scratch in the glass which I was told would be replaced! Never was!
The bar stools do not operate properly and when I complained the lady was rude again!!
The bed side tables have never arrived and when I’ve chased I have been lied to and told the refund had been made then told “our mistake we thought it had been done”
Still hasn’t been done and items never arrived!!
Really not happy at all!!

STILL CHASING THEM TO DATE!!

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

ITEMS DON’T ARRIVE, REFUNDS NOT ISSUED ‼️‼️

My business partner moved in to her new house over 1 year ago and ordered from these .

DO NOT GO NEAR !!!

Over £800 worth of furniture never arrived and some of which that did come damaged.

After chasing for a refund of unreceived item for over a year with no reply or deleting comments I have had no choice but to take legal action to stop these crooks continuing getting away with this.

November 30, 2022
Unprompted review
House of blin com logo

Reply from House of blin com

Completely false review from the same individual leaving multiple reviews, we do not owe you or anyone £809, you refer to chasing our company for a year on damaged items this is completely fabricated and false.

Any customer who receives an item damaged or faulty will have their item replaced or refunded!

If this was a genuine review and this genuinely happened you would not take over a year to write this.

Rated 1 out of 5 stars

BEWARE!

BEWARE!!

Shocking company , rude , unhelpful, lots of issues !!

DO NOT USE .,

Please read the bad reviews .

I have placed a previous review and has disappeared, conveniently.

There are two links on trustpilot for House of Bling .

The other one is the same company but it says the website has been disabled . That one has more bad reviews on it than this one .
SAME COMPANY !

TWO HOUSE OF BLING's on Trustpilot ..

" Houseofbling | wwwhouseofbling.furniture
TrustScore 4.5 out of 5
410 reviews | TrustScore 4.6 | Write a review

Houseofbling | houseofbling.co.uk
TrustScore 2 out of 5
17 reviews | TrustScore 2.0 | Write a review "

Customers talk about EMMA the owner in both of these different reviews..

October 1, 2022
Unprompted review
House of blin com logo

Reply from House of blin com

2nd review off the same lady!

Again feel free to contact trust pilot we have 1 profile and only one profile !!

The name Emma is a very common name and a second domain name you refer to is not owned by us and never has been this can be checked via trust pilot and the hosting domain (whois)

Rated 1 out of 5 stars

Absolutely disgusting customer…

Absolutely disgusting customer service.. paid over £1100.00 for some chairs to be told when asking why they hadn’t been delivered in the 2 week period that they would issue a refund in 10 days as they could no longer provide them… still waiting for my refund! And someone to contact me regarding it! Avoid at all costs

September 28, 2022
Unprompted review
House of blin com logo

Reply from House of blin com

Hello Tina

We are sorry to hear you were not happy with the service, unfortunately we made you aware at our earliest convenience an item was unfortunately out of stock you were given the option of a refund or to wait, you came back to us at a later date to confirm a refund which was processed for you straight away and you were made aware the refund can take between 5 and 10 working days which the bank would confirm with you

Rated 5 out of 5 stars

My sofa was delivered today in just…

My sofa was delivered today in just over 4 working weeks as promised.
Needless to say I’m so happy with it I’m considering ordering a second one for my living room.
Love it !!!
Delivery driver was friendly and courteous and even helped me move my old sofa into another room.
First class in my opinion

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a marble dining table and…

I purchased a marble dining table and four chairs from House of bling interiors, I couldn't be more pleased with the quality of the product and the service is excellent.
I would definitely recommend this company and will buy from them again in the future

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very responsive.
Received my mirrored bed and unfortunately the mirrors were cracked, I contacted house of bling, who dealt with the fault immediately, they replaced new headboard 7 days later and fitted it for me.

The way it was dealt with it was so reassuring and positive that I will 100% be back to purchase a bed for my son and my sofa when I’ve saved for it.
Thank you Emma for being efficient.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

I can’t recommend house of bling…

I can’t recommend house of bling enough, we chose them after many months of consideration to design our beds rooms and our cinema wall panelling and cinema sofa beds.

They sent out one of their team to measure and go through ideas which was great, the lady Emma who attended was a great help.

Our rooms were completed within 6 weeks, the assembling guys were amazing they went above and beyond and throughout were very very polite.

I’ve given house of bling permission to use our pictures and have also uploaded someone out home account.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, service was good and delivery was within 10 days, this is my third purchase and I’m happy with all my crushed diamond furniture.

October 9, 2022
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, ordered my sofa and dining table from
House of bling, nothing was too much trouble for the ladies in the office they were very patient.
My order arrived slightly late but that’s ok, I understand how busy they are.
Unfortunately the arm on my sofa had a defect on it which I noticed after the delivery drivers had left.

I contacted house of bling and they were amazing, sent delivery driver over 2 days later collected the affected part and returned it back to me 4 days later
I couldn’t of asked for a better service.

October 9, 2022

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