Houzz UK Reviews 

341
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

So far so good, not sure where the poor reviews have come from, all seem to be fairly historic. So far my experience has been good, no doubt there may be limitations to the software but what I’ve see... See more

Rated 5 out of 5 stars

I spoke to Said and, although we ultimately decided that Houzz wasn't the right fit for our business, I cannot recommend him highly enough. He was incredibly helpful, patient, and knowledgeabl... See more

Rated 2 out of 5 stars

There were some leads generated. However, the yearly subscription system is skewed in Houzz's favour with algorythm boosts around renewal periods. I suddenly received a few enquiries where clients cli... See more

Company replied

Rated 1 out of 5 stars

If I could give zero I would, they sell you a dream and never fulfil there part. We signed up over a year ago paying over £400 a month taking multiple packages and haven’t landed 1 lead, all the l... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Enhance Your Home From Idea to “Done” Inspiration, advice, and the pros to make home happen — open the door to where it all comes together, right here at Houzz. Design Inspo for Every Space Spark your vision by browsing thousands of stunning home photos. Get Ideas → Local Pros for Every Project Hire hometown experts and stay on top of your project’s progress. Find Professionals → Run Your Business Under One Roof Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life. Try for Free


Contact info

3.6

Average

TrustScore 3.5 out of 5

341 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(341)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love using Houzz as our main source…

I love using Houzz as our main source for advertising and project managing using all their useful online tools and research. Jess has been a great help fine tuning things to our needs as a company in what is a challenging market currently

November 22, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Sam,

Thank you for sharing your feedback with us! We are thrilled to hear that you are having success with Houzz. As always, please reach out to your account manager if you need assistance,

Houzz Outreach Team

Rated 5 out of 5 stars

Houzz

Great having Silvia as my account manager. Always there to help with any questions and to get the most out of the service. Lots of great leads and potential clients to work with.

November 22, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Oliver,

Thank you for sharing your experience with us! We are thrilled to hear this. Please reach out to your account manager should you have any concerns.

Houzz Outreach Team

Rated 5 out of 5 stars

Account Manager Review

Silvia my account manager has always been super helpful in guiding me in how to get the best out of my Houzz profile. She deals with any queries I have quickly and assists in improving my profile.

November 22, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Rachel,

Thank you for sharing your experience with us! We are always thrilled to hear success stories from our professionals. As always, please reach out to your account manager if you need assistance.

Houzz Outreach Team

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! They are nice until they trick you to get a subscription, telling you that you can cancel the subscription anytime. After that, you will find out that they lied and you can’t cancel the subscription. Shame on you. Asking a scammer for for common sense and shame, what a joke…AVOID AVOID AVOID!

November 22, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi,

Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your experience with Houzz. While it is true that many professionals find success with our program, we cannot guarantee that this will always be the case. So that we may best assist, are you able to provide the name of your business?

Houzz Outreach Team

Rated 5 out of 5 stars

Very friendly and competent service

Very friendly and competent service, where I felt looked after as a professional using the Houzz platform. So far very impressed with the proactive offers for support, helpful suggestions tailored to my own business and style. Really happy with Joe’s overall work to support my business. He knows the programme very well.

November 19, 2022
Unprompted review
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Reply from Houzz UK

Hi Valerie,

Thank you for providing us with this feedback. We are thrilled to hear that you are happy with Houzz Pro. Should you need assistance, please reach out to your dedicated account manager.

Houzz Outreach Team

Rated 5 out of 5 stars

Professional and Helpful

My account manager really helped to make my experience of learning how to use the Houzz programme a positive encounter. He was friendly but professional, well trained, knowledgeable and very patient with me!

October 28, 2022
Unprompted review
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Reply from Houzz UK

Hi Philippa,

Thank you for sharing this positive feedback with us! We are always thrilled to hear back from our professionals. We are here to see you succeed however we can.

Houzz Outreach Team

Rated 5 out of 5 stars

Houzz has been wonderful in generating…

Houzz has been wonderful in generating business for our company. Steph, my personal account manager is amazing, she is full of advice and helpful hints and tips to ensure I am making the most of my Houzz profile & always has my best interests at heart. She is always friendly & available when I need her and always helpful in updating me on anything new that Houzz has available to me. I would highly recommend Houzz and having a personal manager.

November 18, 2022
Unprompted review
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Reply from Houzz UK

Hi,

Thank you for sharing your feedback with us! We are so glad to hear this.

Houzz Outreach Team

Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would, they sell you a dream and never fulfil there part. We signed up over a year ago paying over £400 a month taking multiple packages and haven’t landed 1 lead, all the leads are dead and seems to be contacted by 5+ other houzz pro members.

I would questions all those 10+ positive reviews posted in November I assure there not genuine as it’s clear the houzz is a failing platform and over sale themselves.

Recommend not to sign up a houzz pro member!

November 17, 2022
Unprompted review
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Reply from Houzz UK

Hi,

Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your experience with Houzz Pro. While it is true that many professionals find success with our program, we cannot guarantee that this will always be the case. We have located your account and will have someone reach out shortly to address your concerns.

Houzz Outreach Team

Rated 5 out of 5 stars

All inclusive type of platform

Easy to work and it is nice having everything in one place.

November 17, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Ana,

Thank you for sharing this feedback with us! We are always thrilled to hear positive experiences from our professionals.

Houzz Outreach Team

Rated 5 out of 5 stars

Amazing service from Houzz every time

Amazing service from Houzz. Joe Richardson, our account manager always helps us out with any issues or queries we have. He keeps us updated with all new aspects of the Houzz website and profile. Thankyou Joe :)

November 17, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi,

Thank you for sharing your feedback with us! We are so glad to hear this.

Houzz Outreach Team

Rated 5 out of 5 stars

Great ideas and lovely to deal with!

Lucie was really helpful and had some great ideas on how to improve my Houzz profile. She was very responsive on email and a pleasure to work with.

November 16, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Heather,

Thank you for providing us with this feedback! We are thrilled to hear that you are having a great experience with Houzz.

Houzz Outreach Team

Rated 5 out of 5 stars

Nice

Nice, useful, inteligent conversation with Gabriela, who was very knowledgeable about Houzz and its current operations.

November 16, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Matthew,

Thank you for sharing your feedback with us! We are thrilled to hear this, and will be happy to share this with her.

Houzz Outreach Team

Rated 5 out of 5 stars

Lizzie was amazing

Lizzie was amazing, very knowledgeable and eager to help .

November 3, 2022
Unprompted review
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Reply from Houzz UK

Hi Will,

Thank you for sharing this feedback with us! We are always thrilled to hear when our professionals have positive experiences.

Houzz Outreach Team

Rated 5 out of 5 stars

Great account manager

I look forward to my meetings with Stephanie, she's a great account manager and knows what she's talking about. She's really helpful and gives great advice about marketing and converting leads.

November 15, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Lindsey,

Thank you for sharing your experience with us! We are thrilled to hear this.

Houzz Outreach Team

Rated 5 out of 5 stars

I have found Stephanie and the Houzz…

I have found Stephanie and the Houzz team to be very professional and believe Houzz is a great product/name to be associated with.
I can easily communicate directly with Stephanie and find her a pleasure to deal with at all times.

November 14, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi,

Thank you for sharing this feedback with us! We are always thrilled to hear great experiences from our professionals.

Houzz Outreach Team

Rated 5 out of 5 stars

Excellent communication !

November 12, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi Joanna,

Thank you for sharing your feedback with us! We are thrilled to hear this. As always, please let your Account Manager know if you need any assistance.

Houzz Outreach Team

Rated 5 out of 5 stars

Houzz have been a great resource for…

Houzz have been a great resource for our business in the last 2.5 years. We’ve had lots of quality enquiries, a genuinely useful website and a great account manager who is always ready to chat and advise on where we can tweak to benefit.

November 11, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi,

We are thrilled to hear this! Thank you for sharing your feedback with us!

Houzz Outreach Team

Rated 5 out of 5 stars

Just had my first onboarding meeting…

Just had my first onboarding meeting for Houzz Pro which was really good. It a relief to have the support and guidance of a knowledgeable member of the Houzz team to take you through the platform.

November 10, 2022
Unprompted review
Houzz UK logo

Reply from Houzz UK

Hi,

Thank you for sharing your feedback with us! We are thrilled to hear that you are satisfied thus far. Please let us know if you need any assistance.

Houzz Outreach Team

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