Ian Williams Reviews 

Absolute useless company. Accent peerless hired these people for there contractors because they are cheap. Our sockets went out some worked some didn’t took them 2 months to come out so we had extension leads going from plugs that worked to sockets that didn’t work. Anyway every time they said they will come out they never did unreliable completely taken time off work multiple times. They finally came out and managed to fix some sockets after 2 months then they said will book an appointment for rest never did they signed the work of to say it’s done. Jokers still waiting for the rest to be fixed this happened before Christmas still waiting February.

Gang members is more of a suitable name for this company

I reported unfinished work to Fire Doors through my Housing Association and was called by Ian Williams almost immediately. They arranged to come and finish the work that they had left unfinished for months, but when the day came for them to do the work they did not show. They rescheduled for 3 days later but again, they did not show. Despite completing no work, they then marked the job as complete in the housing assocation's system meaning I've had to report it for a second time. I have no faith they'll turn up to do the work and, frankly, given the system allows them to mark work completed knowing nobody from the HA checks it, I don't see why they would change.

I hope the idiot driving your van (reg plate ending FDD) at 7:30 in Shipley on 2nd Feb 2024 is more professional at their job than they are driving, they should remember they are representing a company who have probably worked long and hard to try and sustain a reputation but looking at these reviews, I don't think it’s the best reputation at all!

Fitting bathroom and kitchen was left without a kitchen for two weeks, shocking.

Could have the decency to let people who apply for your jobs, and attend interviews know whether they have been successful or not.very rude & disrespectful.

Worked for this outfit for 7 months and I must say it's the most unprofessional outfit I've come across in a while they don't use sandpaper don't put the required amount of coats at least 90% of the time most of the staff are not qualified or even painters working for them is as bad they will make u paint the inside of buildings in the summer and do the outside of the same building in the freezing cold with no toilet or facilities I have worked with guys in there 60s needing to relieve themselves in a bush it's actually disgusting if u seeking employment you probably be better in a Chinese sweat shop as won't get hyperthermia

As with most other reviews they are totally useless and unreliable. I am a self employed gas engineer and if I treated customers like the do I would deservedly have no business. Fail to turn up for appointments on time is common practice and failure to resolve issues is a theme also. They must be really cheap as there is no other reason housing associations would use them.
I have lost income waiting around for them not to turn up. I will be recovering my lost income through the courts if necessary.

This company is the biggest joke going! They’re completely useless and the worst I’ve had to call. A week of calling them and nothings been done. The driver gives one bell on your phone because they can’t be bothered. DONT EVER USE THIER CRAP SERVICES!!!

Absolute joke this company. They tender for work on social housing and will not accommodate people that can not be home 9-5 Mon to Fri. I live alone and am on 1 low income. I notify them that I need an evening or weekend. They totally ignore the phone call an send them anyway. Then rearrange the appointment for a similar day and time. On the fourth time somebody rang and threatened they would break in if I am not home, as it is a legal requirement (think it is for a smoke detector). I can not afford to take time off work and I am sick of them now. Should I have to choose between my low income being lower in a cost of living crisis or Maybe losing work all together just because they will not try to accommodate this. This company should not work with social housing tennants. I feel like I am being victimised and I am not a vulnerable person as some of the tenants may be.

This review covers the standard of work in my bathroom , when the guy put the channels in wall for the shower pipes he punched right through the cavity with the tool and did`nt do anything about it ,now the damage to the wall has been covered with a fancy bit of MDF board so when i choose to remove the cheap wall covering to have my black tiles back i`ll have to deal with bear brick work .cement ,render, plaster plus more black tiles witch are`nt cheap , also the bath that was fitted was to small . Thanks for causing me a lot of work and money to put this right .

Contrary to previous reviews my experience has been superb
From beginning to end service was super and Dale was a class act and went above and beyond
Job was excellent and dale cleared bathroom of all debris
A1 😁😁👍🙏

As usual, made an appointment to fix plumbing issues on my day off. Not a morning or afternoon time but they gave me 10am to 2.30pm timeslot. 1.30 I received a text saying my appt had been rescheduled for Tues 5th Dec 8am to 5.30pm. They have been told countless times I work Mon to Thurs . I'm not going to lose a day's pay as they prob won't turn up.
Whoever arranges the appts puts too many jobs out for each employee. They know some jobs will be cancelled. We even had to put in our own loft hatch because Ian Williams left us without one !

Waited from 08.30 till 13:00 no show and this ain't the 1st time for this job. Wish I could put no stars. Absolutely shocking service. 10 min job even my kids can do this job.

Waited in all day as I had a appointment between 8:00am and 5pm didn't turn up so I phoned at 16:45 to be told the guy won't be arriving and there rebook between 8am and 4pm useless company. And if he's anything like the last contractor that came out and he said he couldn't do the job so had to re-book another Guy that could do it . So another time wasted . Shouldn't even have a contract. So expecting Frank Spencer on behalf of Ian Williams...

I have no idea how this company stays in business and keeps getting contract work. From turning up and doing below average work to just not turning up at all or turning up and sending inadequate people who can’t do the job. Shame On you Ian Williams! your customer service sucks!!!

Been waiting 7 months for repairs through Longhurst HA. (I pay my full rent). Ian Williams are absolute rubbish. Rubbish communication, rubbish repairs. Rubbish attitude towards social housing tenants. Hopefully, Longhurst HA will sack off these incompetent oafs. Cancel at last minute. Arrange repairs but don’t inform the tenant, stating they’re being “efficient” by turning up and then claiming they couldn’t get access. I could go on and on. Today is my birthday, a big birthday too and instead of celebrating with family, I’ve sat in this property for a 4 hour window because the toilet is spewing out god knows what! 10-2. Now it’s up to 6pm because Ian Williams have subcontracted some company to come instead. Absolute melts. You just can’t make this up. Empty property a few doors away and they manage to turn up there everyday while ignoring other tenants, who have also had to resort to raising formal complaints, even then this Williams outfit don’t get the hint! Should be -5 stars.

STAY AWAY FROM THESE USELESS PEOPLE THEY CAUSE MORE ISSUES THEN THEY SOLVE!!!

They were subcontracted for my council to put in a new wet room floor fix tiles and fit water trap, I am disabled with Arachnoiditis and I suffer with incontinence, my bathroom is a must, I was promised it would take no longer than 2 days this was a complete lie 5 days in counting and it's still not completed they stuck bathroom tiles to plaster board in a wet room the bathroom isn't sealed correctly and they left loads of mess they have stained my hall carpet, the bathroom floor is flat as a pancake no slope they chipped all the paint in a newly decorated bathroom and theft it full of dust I'm terrified in ehst they will leave it like next the only reason they have started to do things is cos I complained to much, but I feel my once a lovely home is now a place I hate all cos of these cowboys

Worst contractors ever
Appointment was made on Friday for Monday between 10-2. Monday 11am I get an update saying the appointment has been successful. No one came out. I got through for them to tell me they were gonna ring me back to book an appt? I said I already had one and the lady said they will call me back and basically book one in? Absolute joke! Completely unprofessional! Complete liars and untrustworthy people. Don’t know what’s up with Stonewater and why they’re using their useless services. These contractors need shutting down.