Ian Williams Reviews 

Was supposed to come out today
I waited in all day
No one turned up
No contact to say they weren't arrive
The whole system was 6 year's out of date
Fire and security system
6 year's out of date
Totally dangerous

Cancelled my appointment for the 3rd time !!! Continually phoning to chase them up as they don’t follow up with any appointments appalling service NO DUTY OF CARE for a vulnerable adult with a chronic lung condition waiting 3 months for a work top replacement due to a recent leak from boiler black mould and fungus

Poor quality work, left property unsafe.
Terrible communications.
Two men attended to complete task, spent most of the time bad mouthing the very company they work for followed up by not finishing the job they started in order to attend another job.
Disgusted, unfortunately Accent only use this contractor so I am somewhat snookered. It’s only been a week of not having a fully functioning kitchen! Maybe these people would like to put themselves through the same treatment they put others through.
Just cancelled for the 6th time stating too late to start the job, considering they made the appointment for 8am find that hard to believe. So in essence I have lost 6 days pay to home for a no show, phoned office and been fobbed of with varying excuses like no materials to do the job, no floor fitter available and anything else they can think of.
I even suggested sub contracting if the work load is too much, stop taking money and not completing tasks allocated and paid gor!

We reported to waverley borough council about our shower floor ian william private contractors where useless from start to finish kept delaying coming out etc they finished on the 24th july but still delaying putting our shower doors back on this has caused stress

Disgusting bad work men low skilled untrusted cant leave them alone and they bodge the work accent housing only use these ...why ...oh yeah they have a 1 * aswel these f ers should be ashamed and need shutting down disgusting

Repainted the complex I live in in October. The paint is already coming off the windowsills 7 months later. Excuse was previous manager didn't know what they were doing. Work done didn't remotely match the surveyors report.

Again I am in the zero star camp. Consistently dire experiences with this organisation. Unfortunately we have to use these clowns for our repairs at work and they are absolutely awful. Missed appointments, poor standards of work and zero customer service to put anything right.

They let me down so many times, they can deliver services I will ask every one please do not use Ian joker Scamer, no star

I wish I could give them 0 stars how did they get this job and why is this company still around they don't even complete the work properly or they make things worst than they were before something doesn't seem right.

(car reg) KR70

I had reported an issue back in January had the company cane out 9times and this issue still hasnt been resolved i was verbally abused by the person who drive the car above the company know that this issue is a safety hazard and my kids can fall thru the drain at anytime yet again dont want to resolve the issue
Tim is also the manager off the person that drives this car
AVOID AT ANY COST

Very bad service does not do what they should in fact take off services they should not but because they can they will and they can

I didn't want to give them any stars but yet wouldn’t let me leave a review if i didn't.
Bloody awful company and feel sorry for a few of the good ones who do work for them.
I’m self employed and lost so much money this year through having to take days off and then them not bothering to turn up. Or not making promised calls on route to job. Then walking to door then turning round and going straight back to the van.
Caught on camera many times.
They have every excuse going and it’s like talking to robots when calling customer services. Promised calls from higher up and they don’t come. They don’t give a Toss about the disruption in our lives and lost wages about not turning up, or cancelling jobs without telling you.
Despite giving detail description and pictures of what’s wrong. They never carry any parts and waste more time going away to local builders merchants which seems to take 45mins despite being 5 mins max away.
1 job I’ve had seen too 3 times and still not right. They ruined a newly laid carpet. But apparently not their problem.

I wish I stayed living with vivid now makes me want to not live in a property that Ian Williams deals with the maintenance.

Painters well exterior painting in feb it’s raining, cold below 0 temp. Within 5 minutes of turning up they scraped som loose paint off then slapping masonry paint on.
I made my way back after seeing this on camera. Asking if they had filled the cracking, annd temp too cold annd damp to be doing that etc.
Tried to spill some bullsh#t. Not realising my trade is actually painting and decorating.

Leaving a review today as had enough of someone yet again not turning up today. Now apparently rebooked for tomorrow.

Worst contractors ever. Never turn up for any appointments, never call before hand, if they do call its to reschedule. Botch jobs or never fixed. Time wasters and cowboys

1 star because I couldn't give lower. 3 no shows/failure to attend appointment s to do re wiring. Wouldn't ring to say that they couldn't make it. Not a company to rely on.

One star because I could not select anything lower, bad organisation. Just tell you lies

I didnt want to give them any stars but you would’nt let me leave a review if i didnt. Crap company , no s🤬ts given , good job i dont treat people, like them, so so dissapointed , only need a new shower, let down so many times , best thing is first guy who came called the office from my house and told them what was needed and model of shower, the job had been cancelled and was all set for today , in he walks looks at it says he’ll be an hour got to go get one, and surprise isnt returning, oh but my shower is sitting on the counter at the shop apparently but he had so many emergency calls while he was there b🤬ks. Well Ian Williams you really are a shower of s🤬t,

Our shower broke in December. We said we needed a new one. and they sent one of their ‘operative’ on the 5th of January who told us we need a new shower! So they scheduled another ‘operative’ to come out on the 20th of January between 8 and 1. Got a call at 12.45 to say he wouldn’t be coming as he had an emergency job. So they rescheduled for 7th of February. So yet another one of there ‘operatives’ came at 8.35 with an unpleasant attitude, no tools to do the work and no idea what he was doing here! He just went in looked at the place it should be and left to get one saying he would be back in about an hour. Lo and behold he never returned after ringing to say he had it in front of him but he suddenly had a lot of emergency come up! Rang there number and they said they would have to reschedule yet again and they don’t even have a date available! I have a mother who is currently battling cancer and doesn’t need the extra stress of this!What kind of appalling company is this? Completely unacceptable!

Following a change in landlords, I am now forced to deal with Ian Williams for any repairs. I have never encountered a more incompetent company with such a total lack of interest in customer care. I have just had the third visit from one of their operatives in the three month saga of trying to have my bathroom extractor fan replaced, the latest in a comedy of errors in repairs I have endured with this company. The chap that arrived today has not brought a replacement fan with him, claiming he was not told it was needed. This may have been a somewhat believable excuse, if he wasnt the chap who was sent for the previous waste of time appointment when he took a range of photos to ensure the correct model was ordered to be fitted on this visit. He has now gone off an a quest to see if he can locate one............

leaving an elderly woman who has many health issues including copd with no heating for days an closing down repairs when they havent been done is disgrace still waiting for call back from his monkeys shame on u .... u should be shut down

Ian Williams were hired to repaint the communal areas of our shared ownership flats by Hyde housing. Painted doors shut, left paint splatters on the carpet, paint marks on the windows and large paint stains on the carpet.