I was really anxious after a huge leak in my flat which affected half of the flat. Laura was very quick to book my appointment late at night at 10pm. The surveyor Mike was brilliant the next morning.... See more
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Company details
- Cleaning Service
- Drainage Service
- Electrical Installation Service
- Fire Damage Restoration Service
- Insulation Contractor
- Water Damage Restoration Service
Written by the company
For many years the ICE Family have become trusted industry leaders offering a comprehensive range of specialist services through its divisions: ICE Cleaning, ICE Drainage. With a commitment to delivering exceptional quality, rapid response times, and unparalleled customer service, we cater to a wide array of sectors, including construction, pharmaceuticals, commercial retail, and more. Our Services Include: ICE Cleaning: Specialist cleaning services, including trauma/biohazard cleaning, fire and flood restoration, mould remediation, and COVID-19 decontamination. ICE Drainage: Comprehensive drainage solutions, including unblocking, maintenance, and emergency repairs. We are proud to have worked with high-profile clients such as West Ham United F.C., McDonald's, Deliveroo, and Warner Bros., as well as emergency services and local authorities. Our transparent pricing, reliable service, and commitment to excellence have made us a trusted partner for businesses across the UK.
Contact info
Jubilee House, Salters Heath Business Centre, Cold Arbor Road, Sevenoaks, TN13 2BL, Kent, United Kingdom
- 02039939613
- enquiries@icecleaning.co.uk
- www.icecleaning.co.uk
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Harry and Lee have been such…
Harry and Lee have been such professionals and have been a pleasure to have work on our pub these guys went above and beyond to help us get our issues resolved i highly recommend them and this company
Lee and Harry
Lee and Harry who attended our site were friendly and courteous, completed their work in an efficient and timely manner and cleaned up afterwards
Femi and Richie were excellent and I…
Femi and Richie were excellent and I appreciated all the works carried out
Thank you ICE services
Exceptional
Viv was extremely knowledgeable and explained the issues throughout, got rid of very thick black mould and advice given on treating going forward and recommendations on next steps provided in detailed report. Highly professional service and would thoroughly recommend.
First Class Service with a trustworthy and reliable team.
As a regional property manager for a large pubs and bar company, having reliable contractors in your network is crucial to delivering first class facilities and maintenance to all of our premises. ICE was certainly at the top of my list, our account manager Lesa was nothing short of brilliant, always on hand to help deliver some amazing solutions to business critical issues. Always reliable, always willing to help, Lesa set an incredibly high bar that she continues to hit time after time. I can whole heartedly recommend ICE for drainage, cleaning, mould removal and electrical works.
Femi And Ben excellent work installing…
Femi And Ben excellent work installing drying programs.
Appreciated
Thank you
Less ICE and more NICE
Less ICE and more NICE if you'll excuse the pun.
The whole process from quote to job was handled professionally and quickly to tackle an outbreak of mould in my rental property. The in office team handled all my queries and concerns at every step of the booking process. They made me feel listened to and reassured. An added bonus is they handled it without resorting to pressure sales techniques.
Ben and Femi were an absolute delight to liase with. They kept me informed as to when they would arrive, what they would do, and when finished Ben and I discussed at length what future strategies to consider to prevent another outbreak. The advice and suggestions were all very much common sense for dealing with practical future proofing against a repeat of the same problem.
The pricing was competitive and fair based on other quotes I received.
What more can you ask for?
Money well spent for peace of mind.
Excellent
Came the next day. Thorough systematic survey from Femy and Monty. Took time to explain all findings. Excellent thank you
Resolving Mould issue in basement.
Resolving Mould issue in basement.
Contacted ICE Cleaning after finding them online, Zoe got back to be quickly I forwarded pics and short vid to get a quote.
Quote was very clear easy to understand the step by step process.
Confirmed the job and got it booked in.
Femi and Ben were the engineers that attended to the site. They were punctual, professtional and very helpful. They took the time to explain the process what they would do and how the treatement will help. They were very patient with us in waiting for us to leave the premises before they could conclude the treatment.
Femi and Ben did a good job and very…
Femi and Ben did a good job and very respectful and professional and friendly when sorting mould
Femi and Ben.
Femi and Ben.
I am very happy with the mould treatment carried out today. Very friendly and courteous
Femi and Mattman did a great job or…
Femi and Mattman did a great job or installing two drying programmes in my flat and explaining the process.
Had Mattman visit and pull out the…
Had Mattman visit and pull out the flooring and set up the drying machines to get the process started . Thoroughly professional and a great communicator, I’d highly recommend ICE cleaning and would definitely call them again in the future .
Mould and fungi remediation
We booked an appt for mould and fungi remediation in kitchen and bathroom following a waste pipe leak. Ben arrived, was polite and professional throughout. He explained thoroughly everything he was doing and kept me informed throughout. I would highly recommend Ben and this company.
Femi and Ritchie attended the property…
Femi and Ritchie attended the property and were extremely professional and thorough . Communication was top notch and I wouldn’t hesitate calling again if needed .
Viv was an absolute gentleman!
Viv came out to our property to deal with flood damage. Caught in traffic and delayed, called to explain. Estimated the time it would take to do his work and kept updating me on readings and the severity of the damage.
An absolute gentleman, to work with.
Efficient and friendly service from…
Efficient and friendly service from Femi and Ben - would highly recommend!
Femi and Ben did a great job and I’m so…
Femi and Ben did a great job and I’m so much happy with it. They did a nice mould treatment and I’m happy with the result.
I've just had Monty and Greg come out…
I've just had Monty and Greg come out to clean up from a leak we had earlier today. Our living room was in a state and to say I was stressed is an understatement.
The guys were brilliant! They cleaned up, explained everything they did and why they were doing it. Completed all the tests and explained what would happen next.
Very polite, respectful of our home and very professional.
They're a credit to the company! Thank you!
excellent
Viv was exceptionally prompt, reassuring, knowledgeable. Also Laura was great on the phone!
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