I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more
Company replied
The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more
Company replied
We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more
Company replied
Company details
Written by the company
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Written by the company
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Contact info
United Kingdom, United States
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional team
Very professional team, went above and beyond to help us get our event just right.
Reply to emails straight away, giving us advise and support for our next event.
December 8, 2024
Easy to deal
Easy to deal with. Clear information given. Good quality product. I'm happy.
November 7, 2024
Excellent comms and speed from company
Fantastic communication and speed from the company. Only knocked down one star as the fabric wristbands we ordered we a little course.
October 25, 2024
Fast processing and delivery
Fast processing and delivery. Have had lots of compliments on our All Access stage credentials you guys did for us. Would not hesitate to order from you again.
October 21, 2024
Reply from ID&C Wristbands
Thank you for the kind review on your recent order with us. We are thrilled to hear of the positive feedback and look forward to helping you with future orders.
They delivered on what they promised
Ordering was easy. Shipping was fast. What more could you ask for? The end product was what I expected. Quality is good. Production steps were not super clearly communicated but they delivered a good product when they said they would at a quality level that is on par for the price paid. Would use again.
October 20, 2024
Reply from ID&C Wristbands
Thank you for your review on your recent order experience with us. We are happy to hear that your order was as you desired it to be.
My entire order came wrong with no QR…
My entire order came wrong with no QR code and I called a few times customer service and left messages and I didn’t get a response
The entire order was put into trash
My order needs to get fully refunded
I am a longtime idc band customer I have had great experiences in the past but unfortunately my last experience was a bad one
October 2, 2024
Reply from ID&C Wristbands
Hi Joseph, thank you for letting us know about your recent experience with your custom paper wristbands. Our customer experience team will be sending you an email so we can connect with you on this and inquire as to whare number you have reached out to since we do not have any messages from you. We will await your reply via email to help rectify this for you.
Great experience
Great experience, The order was easy to do and quick to get here. Quality is great
October 3, 2024
Reply from ID&C Wristbands
Hi Jeff, thank you so much for taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with your next orders!
Smooth experience, lots of options
Website is easy to use with lots of options. Received correct item pretty quickly. Seamless experience.
October 3, 2024
Reply from ID&C Wristbands
Hi Theresa, thank you for you for leaving us a 5 star review on your recent order with us!
Late and Cold Service
Orders arrived late and customer service was not friendly or helpful.
October 29, 2024
Unprompted review
Reply from ID&C Wristbands
Hello, we are very sorry to hear about your recent experience with us. If you can share some more details about your order or the tracking number, we would be happy to look into this matter. Our CX team can be reached at contact@idcband.com
ID&C reprinted an order that had minor…
ID&C reprinted an order that had minor mistakes in a timely fashion AFTER the hurricanes. Thank you!
September 28, 2024
Reply from ID&C Wristbands
Hi Chad, thank you for taking the time to leave a review on your recent order with us and for your understanding while we worked to get back online after the hurricanes to our area!
The customer service was easy to reach…
The customer service was easy to reach and very helpful. The product was high quality. Very happy with the results, service and price.
September 24, 2024
Reply from ID&C Wristbands
Hi Adrian, we appreciate your kind words and are thankful to hear of your experience working with our team and the overall product quality!
Whole process with ID&C was amazing
Whole process with ID&C was amazing. The customer services were great. They went an extra mile to make sure that the product Is delivered on time the quality was amazing all in all a very good experience and will be using them again thanks once again
September 24, 2024
The quality of the bracelets is top…
The quality of the bracelets is top tier! My company placed an order with a very detailed design, and they came out great! Highly recommend.
September 18, 2024
Horrible customer service, do NOT order from here!
I recently placed an order with ID&C for bracelets for my event and had an absolutely horrible experience. Despite confirming the shipping address and being assured the issue was resolved, I never received my order. To make matters worse, I only found out last week that the order was canceled without any notification just days before my event. This is completely unacceptable, especially given the prior assurances.
The customer service I've experienced has been abysmal. Even when we discovered the issue, our request for a reshipment was denied along with our request for a refund for a product that was never delivered. Customized or not, the product was NOT delivered!
I am extremely disappointed with your company's handling of this situation. I demand a full refund immediately and expect a prompt resolution.
September 6, 2024
Reply from ID&C Wristbands
Hello Colleen, I believe this review was written before we got this resolved! Again, we are so sorry for the issues you had with UPS in correcting your address and not being able to reship in time for your event after the hurricane to our region. Your order has been fully refunded and I hope we get the chance to work with you again in the future.
Reply from ID&C Wristbands
Thank you for your 5 star review on your recent order with us! We are thrilled to hear of your easy ordering experience.
Reply from ID&C Wristbands
Thank you for taking the time to leave a 5 star review on your recent order with us!
Ordered printed wristbands for an…
Ordered printed wristbands for an event, website was easy to use for design, nice quick turnaround on delivery and reasonable price. Very happy & would use again.
September 4, 2024
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