Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... See more

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Company details
- Furniture Store
- Decoration and Interior Design Store
- Garden Furniture Shop
- Lighting Store
- Outdoor Furniture Store
- Rug Store
Written by the company
Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.
Contact info
Gus Logistics, Unit 1 Link Park Way, Cheshire Green Industrial Park, CW5 6RX, Nantwich, United Kingdom
- 01270812717
- enquiries@idyllhome.co.uk
- www.idyllhome.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy ordering
Easy ordering, good communications via emails, quick faultless delivery. Excellent products. Thank you
Lovely products.
Lovely products.
Helpful customer service
Delivery took a while & tracking/communication regarding delivery could be improved.
VGood quality towel rail.
Very happy with the towel rail. Good quality and at a very reasonable price too.
'Dandelion' garden lights
'Dandelion' garden lights
I ordered 3 of these to brighten a dark spot in the garden. They arrived quickly and were well-packaged. The lights themselves seem sturdy which is good as you bend the stems to the desired shape. I made mine look more like aliums than dandelions! They are really pretty and I may well order more.
No problems at all ordering from idyll…
No problems at all ordering from idyll home, items came on time with no damage. Would order from them again.
Nice when lit but overall dissapointed.
Good size but didn't like so much coloured discs,looked a bit cheap, however I cut some of them off, hung at window and nice when lit. I would have returned but had already paid for postage and didn't want to pay to return. Fast service.
such great customer service...
Idyll were extremely attentive to my…
Idyll were extremely attentive to my initial order which unfortunately went missing in postal service.
I was sent a replacements, covering my total order, as soon as advised of the loss.
The solar lamps are truly beautiful, well-made and highly unusual, feel fortunate to have them.
This is an extremely reliable and professional company and would highly recommend.
Great customer service
I can't comment on the product as the order hasn't arrived. Appears to be issue with Royal Mail.
However after a very swift response from Idyll Home they are sending a replacement order. Great customer service!

Reply from Idyll Home
Lovely blanket.
Nice product at a good price. Only marked down as delivery took a while.
Great product. Delivery company disorganised.
The product I received was beautiful and I am very happy with the quality.
My issue was with the delivery company which Idyll Home uses. It took over a month to deliver.
The company gave me 3 separate dates for which they failed to turn up and did not let me know.
It was finally delivered on the 4 th date a month after ordering

Reply from Idyll Home
FANTASTIC
I’m a returning customer. I’m absolutely delighted with the plant pots I’ve purchased. Beautiful, modern and fantastic quality. The style and size I bought is so unique and can’t be found anywhere else. I wish they offer a few more larger sizes in the concrete pots because I now only trust Idyll Home for the quality.
The delivery service is also fast. I honestly can’t fault Idyll Home and would highly recommend them. Thank you so much.
Great service and fab product x
I'd definitely recommend shopping with Idyll
Had a great experience buying a new garden furniture set with Idyll. They were most competitive on price for the set that we wanted, but they didn't disappoint on efficiency or customer service. What we ordered arrived on time, as ordered and when we did have a question it was dealt with really well. I'd shop here again.
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